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Supervisor Associate Jobs in Worcester, MA (NOW HIRING)

Retail Department Supervisor

Milford, MA · On-site

$16 - $16.50/hr

Trains and mentors Associates on established merchandising and processing principles * Ensures ... Team player, working effectively with peers and supervisors * Capable of lifting heavy objects with ...

Department Supervisor

Waltham, MA

$22 - $24.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisor

Marlborough, MA

$21.25 - $23.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisor

Smithfield, RI · On-site

$19.75 - $22/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisor

Bellingham, MA

$21 - $23.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisor

Auburn, MA

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisor

Natick, MA · On-site

$21.25 - $23.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisor

Oxford, MA

$21.25 - $24/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisor

Worcester, MA

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they ...

Showing results 21-40

Supervisor Associate information

See Worcester, MA salary details

$12

$25

$50

How much do supervisor associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for supervisor associate in Worcester, MA is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.76 per hour, depending on experience, location, and employer.

What is a supervisor associate?

Supervisor Associates are entry- to mid-level professionals who assist in overseeing teams, projects, or operations within an organization. They typically support senior supervisors or managers by coordinating tasks, monitoring employee performance, and ensuring that company policies and procedures are followed. Supervisor Associates may also help train new staff, resolve minor conflicts, and contribute to process improvements. Their role often serves as a stepping stone to higher supervisory or management positions.

What are the key skills and qualifications needed to thrive as a supervisor associate?

To thrive as a Supervisor Associate, you need strong leadership abilities, organizational skills, and a relevant academic background, often a bachelor’s degree in business or a related field. Familiarity with workforce management software, scheduling tools, and performance tracking systems is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Supervisor Associates apart. These competencies are crucial for effectively overseeing teams, ensuring productivity, and maintaining a positive work environment.

What are some typical challenges supervisor associates face when transitioning into their first leadership role?

Supervisor Associates often encounter challenges such as balancing their own workload with overseeing team members, adapting to new responsibilities like scheduling and performance reviews, and learning to provide constructive feedback. Navigating team dynamics and resolving conflicts can also be demanding, especially when supervising former peers. However, organizations usually provide mentorship and training to help new supervisors build confidence and develop effective leadership skills.

What is the difference between Supervisor Associate vs Customer Service Representative?

AspectSupervisor AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentSupervisory role in retail, healthcare, or corporate settingsFrontline customer support in various industries
Employer & Industry UsageUsed in retail, healthcare, banking, and corporate sectorsCommon across retail, telecom, banking, and service industries

The Supervisor Associate typically oversees team operations, requiring some leadership skills, while Customer Service Representatives focus on assisting customers directly. Both roles are vital in customer-facing industries, but Supervisor Associates have additional responsibilities related to team management and supervision.

What are the most commonly searched types of Supervisor jobs in Worcester, MA?

The most popular types of Supervisor jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Supervisor Associate jobs?

Cities near Worcester, MA with the most Supervisor Associate job openings:

Retail Department Supervisor

TJX Companies

Milford, MA • On-site

$16 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

27th of 39 rated national retailers


Job description

TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Trains and mentors Associates on established merchandising and processing principles
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
  • Monitors productivity of team and coaches as necessary
  • Organizes and rotates back stock for easy replenishment
  • Maintains and upholds merchandising philosophy and signage standards
  • Maintains all organizational, cleanliness and recovery standards for the backroom area
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.
  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
126 Medway Rd
Location:
USA TJ Maxx Store 0619 Milford MA
This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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