... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Edmonton, AB · On-site
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Edmonton, AB · On-site
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Fort Saskatchewan, AB · On-site
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Fort Saskatchewan, AB · On-site
... a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Retail Customer Service Lead
$15.61 - $28.91/hr
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
$15.61 - $28.91/hr
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Saint Albert, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Saint Albert, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
$15.61 - $28.91/hr
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
$15.61 - $28.91/hr
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Saint Albert, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Saint Albert, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Edmonton, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Edmonton, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Edmonton, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Edmonton, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Edmonton, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Retail Customer Service Lead
Edmonton, AB · On-site
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...
Supervisor Associate information
What are some typical challenges supervisor associates face when transitioning into their first leadership role?
What is the difference between Supervisor Associate vs Customer Service Representative?
| Aspect | Supervisor Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer associate degree | High school diploma or equivalent |
| Work Environment | Supervisory role in retail, healthcare, or corporate settings | Frontline customer support in various industries |
| Employer & Industry Usage | Used in retail, healthcare, banking, and corporate sectors | Common across retail, telecom, banking, and service industries |
The Supervisor Associate typically oversees team operations, requiring some leadership skills, while Customer Service Representatives focus on assisting customers directly. Both roles are vital in customer-facing industries, but Supervisor Associates have additional responsibilities related to team management and supervision.
What are the key skills and qualifications needed to thrive as a supervisor associate?
What is a supervisor associate?
Part-time
Re-posted yesterday
Job description
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs