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Supermarket Customer Service Jobs (NOW HIRING)

Kuhn's Quality Foods

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Customer Service Clerk

Pittsburgh, PA · On-site

$15.25 - $18.75/hr

Kuhn's Market is a local independent supermarket in Pittsburgh, PA. With 8 locations in the Greater ... Our McKnight Road location in Pittsburgh's North Hills is currently seeking Customer Service Clerks ...

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Supermarket Customer Service information

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How much do supermarket customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for supermarket customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does Food Bazaar pay per hour?

Food Bazaar supermarket customer service associates typically earn around minimum wage, which varies by location but is generally between $13 and $15 per hour. Pay rates may increase with experience, seniority, or additional responsibilities such as cashiering or stocking.

What is customer service in a supermarket?

Customer service in a supermarket involves assisting shoppers, answering questions, and resolving issues to ensure a positive shopping experience. It often includes tasks such as greeting customers, helping locate products, and handling returns or complaints, requiring good communication and problem-solving skills.

What is the difference between Supermarket Customer Service vs Cashier?

AspectSupermarket Customer ServiceCashier
Primary RoleAssist customers, handle inquiries, resolve issuesScan items, process payments, issue receipts
Required SkillsCommunication, problem-solving, patienceAccuracy, speed, basic math skills
Work EnvironmentCustomer-facing, store floorCheckout counters, register area
Common CertificationsNone typically requiredNone typically required

Supermarket Customer Service focuses on assisting customers with inquiries and resolving issues, while Cashiers primarily handle transactions at the checkout. Both roles require strong communication skills and are customer-facing, but their daily tasks differ significantly.

What does a customer assistant do in a supermarket?

A supermarket customer assistant helps customers by answering questions, locating products, and providing excellent service. They may also handle transactions at the checkout, restock shelves, and maintain store cleanliness. Good communication skills and basic cash handling are important for this role.

What is the highest paid customer service job?

In customer service roles, managerial positions such as Customer Service Managers or Customer Support Directors tend to have the highest salaries, often exceeding $70,000 annually. Specialized roles in technical support or corporate client services can also command higher pay, especially with experience and industry certifications.

What are the key skills and qualifications needed to thrive as a Supermarket Customer Service Representative, and why are they important?

To thrive as a Supermarket Customer Service Representative, you need strong interpersonal skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, barcode scanners, and inventory management software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver exceptional service and resolve customer concerns. These skills ensure efficient transactions, customer satisfaction, and a positive shopping experience, which are vital for the supermarket's success.

What are some common challenges faced in a supermarket customer service role, and how can they be managed effectively?

Supermarket customer service associates often encounter challenges such as handling high volumes of customers during peak hours, resolving complaints about products or pricing, and managing difficult or dissatisfied shoppers. Effective communication, patience, and problem-solving skills are essential for addressing these situations positively. Collaborating with team members and supervisors can also help in quickly resolving issues and maintaining a smooth workflow, ensuring customers leave with a positive experience.

What are supermarket customer service representatives?

Supermarket customer service representatives are employees who assist shoppers by answering questions, resolving complaints, processing returns or exchanges, and providing information about products, promotions, and store policies. They may also handle customer inquiries in person, over the phone, or via email. Their goal is to ensure customers have a positive shopping experience, address any issues promptly, and help maintain the store’s reputation for excellent service.
More about Supermarket Customer Service jobs
What cities are hiring for Supermarket Customer Service jobs? Cities with the most Supermarket Customer Service job openings:
What job categories do people searching Supermarket Customer Service jobs look for? The top searched job categories for Supermarket Customer Service jobs are:
Supermarket Customer Service jobs near you
Infographic showing various Supermarket Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Supermarket Refrigeration Installers

Place Services, Inc.

Bowling Green, KY

$23 - $42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Place Services, Inc. with their HQ based in Canton, GA (Atlanta area) has an immediate need for experienced Supermarket Refrigeration Installers in a variety of geographic areas including but not limited to Nashville, Knoxville, Birmingham and Atlanta, Greenville SC and Charlotte. This is a high travel position that will consist of mostly night work with the possibility of some dayshift work.

The Refrigeration Installer will be responsible for installing supermarket customer walk in and reach in refrigeration systems.

Who We Are:

Place Services Inc. is a leading commercial construction company with our headquarters based in Canton, Georgia. Since 2006 we have grown largely due to how we view and treat our customers. We also provide our employees a culture that allows for growth and the opportunity to learn more about construction in the local and nationwide markets.

We offer our employees a competitive base salary with bonus potential, as well as medical, dental, vision, life and accident insurance. Place Services Inc. contributes to your 401K upon your eligibility to participate in the program and offers a generous PTO program along with paid holidays.

Growing from a team of 4 at inception to over 800 strong today, we assist our clients by providing them construction excellence in service and product in every front available and needed. Our depth of clients expertise ranges from the grocery industry to big box retail as well as both state and Federal government projects in military and healthcare.

What You’ll Do:

  • Execute the installation of refrigeration systems in accordance with blueprints, specifications, and local building codes
  • Build and install pipe hangers, fit and braze copper pipe ensuring the proper installation of refrigerated cases in supermarkets
  • Assemble, position, and mount refrigeration units, condensers, compressors, and other components
  • Adhere to safety protocols and procedures to prevent accidents and ensure a safe working environment.
  • Maintain compliance with industry regulations and standards for refrigeration systems
  • Follow proper disposal procedures for refrigerants and hazardous materials in accordance with environmental regulations.
  • Maintain accurate records of work performed, including installation logs, service reports, and equipment specifications.
  • Document equipment inspections, repairs, and maintenance tasks for reference and future analysis.
  • Communicate effectively with supervisors and team members regarding job progress, issues encountered, and solutions implemented.
  • Interact professionally with supermarket management and staff to understand their refrigeration needs and address any concerns.
  • Provide courteous and responsive customer service, resolving inquiries and requests in a timely manner.

Who You Are:

  • A variety of skills can be attractive for an Installer position at our organization. If you have served as a Lead, Pipe Fitter, Case Setter or a Helper we encourage you to apply. There could be available opportunities for Apprentices as well for those looking to learn a new trade. We invite all.
  • Excellent with Details: You have an eye for precision, ensuring near-perfect accuracy in all tasks and a strong focus on quality output.
  • Team Player: Embodying a 'we over me' mentality, you understand the importance of collective success and how your actions affect the team.
  • Effective Communicator: With proficiency in both verbal and written communication, you maintain professionalism at all times, accurately representing our company.
  • Flexible: Adaptable to changing business needs, you can swiftly adjust to new directions and priorities.
  • Continuous Improvement: You possess a genuine eagerness to learn, grow, and bring innovative ideas to the table, aiming to enhance company practices.

What You Bring:

  • Have a Valid Driver's License and maintain a safe driving record accordance with the Fleet Policy
  • Must be physically able to walk distances, bend and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period
  • Able to provide prompt and detailed communications
  • Available to work nights and/or Sundays
  • Working knowledge of basic and commercial refrigeration (if a Lead)
  • EPA Certification preferred but not required

As an EEO employer, Place Services, Inc. is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Place Services, Inc. shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.

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