1

Summit Federal Credit Union Jobs in Raleigh, NC (NOW HIRING)

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment ...

New

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment ...

New

next page

Showing results 1-20

Summit Federal Credit Union information

See Raleigh, NC salary details

$12

$31

$93

How much do summit federal credit union jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for summit federal credit union in Raleigh, NC is $31.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.70 per hour, depending on experience, location, and employer.

What is Summit Federal Credit Union?

Summit Federal Credit Union is a member-owned financial cooperative that provides a range of banking services such as savings accounts, checking accounts, loans, mortgages, and financial planning. Unlike traditional banks, credit unions like Summit are not-for-profit organizations, meaning earnings are returned to members in the form of lower fees, better rates, and improved services. Membership is typically open to individuals who meet certain eligibility requirements, such as living, working, or attending school in specific areas. Summit aims to help its members achieve their financial goals with personalized service and community-focused values.

What are some typical challenges member service representatives face at Summit Federal Credit Union, and how can they overcome them?

Member Service Representatives at Summit Federal Credit Union often navigate challenges such as handling high volumes of member inquiries, resolving account discrepancies, and learning about a wide array of financial products. To succeed, it's important to develop strong communication skills, stay up-to-date with the credit union's offerings, and collaborate closely with colleagues in lending and operations. Ongoing training and a supportive team environment help new hires adapt quickly and provide excellent member service.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and regulatory compliance tools is typically required. Excellent communication, problem-solving abilities, and a friendly, trustworthy demeanor help build member relationships and resolve issues effectively. These skills ensure members receive accurate, efficient service and foster trust in the credit union.

What is the difference between Summit Federal Credit Union vs Loan Officer?

AspectSummit Federal Credit UnionLoan Officer
CredentialsTypically requires a high school diploma or equivalent; some roles may need relevant financial certificationsRequires a high school diploma; certifications like Mortgage Loan Originator (MLO) license may be needed
Work EnvironmentFinancial institution setting, customer service focus, team-orientedBanking or lending environment, client-facing, sales-driven
Industry UsageUsed within credit unions, financial cooperativesCommonly used in banks, credit unions, mortgage companies

While Summit Federal Credit Union offers a range of financial services, a Loan Officer specifically focuses on evaluating and approving loan applications. Both roles operate within the financial industry and may require similar certifications, but their primary functions differ: Summit Federal Credit Union provides broader financial services, whereas Loan Officers specialize in lending and credit assessment.

What are popular job titles related to Summit Federal Credit Union jobs in Raleigh, NC?

For Summit Federal Credit Union jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Summit Federal Credit Union jobs in Raleigh, NC look for?

The top searched job categories for Summit Federal Credit Union jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Summit Federal Credit Union jobs?

Cities near Raleigh, NC with the most Summit Federal Credit Union job openings:

Infographic showing various Summit Federal Credit Union job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, 13% Hybrid, and 4% Remote job distribution, with an average salary of $65,907 per year, or $31.7 per hour.

Member Service Representative (Full-Time) - Garner

Navy Federal Credit Union

Garner, NC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

65th of 154 rated financial services


Job description

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes 2025 America's Best Large Employers
  • Forbes 2025 America's Best Employers for New Grads
  • Forbes 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence 
  • Military.com Top Military Spouse Employers 2025 
  • 2025 Handshake Early Talent Award

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • Experience in building effective relationships through rapport, trust, diplomacy, and tact
  • Effective research, analytical, and problem-solving skills
  • Experience working independently and in a team environment
  • Experience maintaining composure in a high-production and changing environment
  • Experience navigating multiple systems efficiently and adapt to evolving technologies
  • Effective skill exercising sound judgment and make informed decisions
  • Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
  • Effective verbal and written communication skills to engage with members and colleagues

Desired Qualifications

  • Working knowledge of deposit and loan products, services, and operational procedures
  • Experience in customer service, preferably in banking or a financial institution

Additional Information

Hours: 

  • Available Monday - Saturday, hours based on business needs.

Location: 

  • 21 Eagle Wing Way Garner, North Carolina 27529
  • Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
  • Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
  • Provide basic counseling on available products and services to meet member needs
  • Assist members with opening and maintaining deposit accounts, loans, and other financial products
  • Research and resolve basic account discrepancies and service requests
  • Identify opportunities to cross-service products and enhance member relationships through education
  • Understand and comply with all relevant federal and institutional regulations related to financial products and services
  • Support team members by sharing knowledge and best practices as experience grows
  • Ensure cash and other negotiable instruments are handled properly and securely
  • Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
  • Perform other duties as assigned

What Navy Federal Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Navy Federal Credit Union logo

About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933