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Covenant College

Student Development Office Coordinator

Job Title: Student Development Office Coordinator
FLSA Classification: Non-Exempt
Status/Hours: Full-Time, 40 hrs per week, 11-months
Reports to: Vice President for Student Development / Dean of Students

Join a team of employees who are committed to an exciting mission to offer the world biblically grounded men and women equipped to live out extraordinary callings in ordinary places. Covenant College is a community committed to the Bible as the inerrant Word of God, and everything we do is grounded in our Reformed theology and worldview.

Covenant has a beautiful 400-acre campus that stretches atop Lookout Mountain, Georgia on the Georgia/Tennessee border, just outside of Chattanooga. The community is a hub of vibrant cultural, educational, business, high-tech, and entertainment activity and is an affordable place to live or raise a family. The campus enjoys incredible vistas of the Smoky Mountains and the Cumberland Plateau with views that span across several states. The region is widely known as an outdoor recreational paradise for campers, boaters, cyclists, climbers, cavers, and hikers, all this while being conveniently located within two hours of Atlanta, Nashville, and Knoxville.

SUMMARY:

The Student Development Office Coordinator provides administrative, operational, and customer service support for the Office of Student Development. This role supports the efficient functioning of the department through office coordination, student engagement support, event planning, student worker supervision, and administrative processing. The position contributes to promoting and enhancing student learning and development within the mission and community life of Covenant College.

ESSENTIAL JOB FUNCTIONS:

The Student Development Office Coordinator provides administrative, operational, and customer service support for the Office of Student Development. This role supports the efficient functioning of the department through office coordination, student engagement support, event planning, student worker supervision, and administrative processing. The position contributes to promoting and enhancing student learning and development within the mission and community life of Covenant College.

• Office Coordination & Administrative Support
  • Serve as the primary front office contact for the Office of Student Development, providing welcoming and responsive customer service.
  • Research and assist with departmental projects, including data input and preparation of reports for statistical or operational purposes.
  • Maintain and update student records as required.
  • Assist staff and students with Student Development communications, forms, and supply ordering.
  • Process Student Development fines and administrative records.
  • Compose weekly campus events emails and break communications.
  • Assist with preparation for Student Development staff meetings, retreats, and trainings.
  • Update the Student Handbook annually.
  • Maintain Student Development storage areas, equipment, recreational supplies, bulletin boards, and shared student resources.
  • Record minutes for Student Development presentations and Board of Trustees meetings.
  • Assist Associate Deans of Students with planning and execution of Summer Institutes and Embark orientations.
  • Process departmental requisitions, purchasing card receipts, and reimbursement requests.
• Student Programming & Event Support
  • Plan, promote, and implement Student Development events and activities, including Student Life Breaks, Fall Fun Day, and Student Appreciation Day.
  • Coordinate logistics and communication related to departmental programming and student engagement initiatives.
• SERVE Program Coordination
  • Coordinate the SERVE service program and related student placements.
  • Notify students and supervisors of SERVE assignments following orientation.
  • Track conflicts, completion progress, and participation requirements.
  • Deliver SERVE presentations during orientation programs.
  • Maintain tracking systems and communication processes for student participation and follow-up.
  • Communicate service opportunities and reminders to students throughout the semester.
  • Place holds as needed for students who fail to complete requirements.
  • Update and maintain the SERVE Student Handbook.
• Student Worker Supervision
  • Train and supervise student work-study employees within Student Development.
  • Initiate and oversee student worker projects aligned with departmental goals.
  • Verify student worker time records in the employee portal.
  • Complete evaluations for student workers as required.
• Data Entry & Administrative Processing
  • Perform accurate data entry related to meal plans, housing assignments, fines, and student holds.
  • Maintain organizational accuracy and timely administrative processing across Student Development functions.

Perform other duties as assigned by the Vice President for Student Development to support the mission and operational needs of Covenant College.

CORE COMPETENCIES:

• Mission Alignment - Demonstrates commitment to Covenant's Christ-centered mission and student development philosophy.
• Administrative Excellence - Strong organizational skills and attention to detail.
• Customer Service - Provides welcoming, responsive, and professional support to students, faculty, staff, and visitors.
• Communication - Effective oral and written communication skills.
• Event Coordination - Ability to organize and support student programs and activities.
• Technology Proficiency - Ability to navigate institutional software systems and office technology.
• Collaboration - Works effectively as part of a team while also demonstrating initiative and independence.
• Dependability & Flexibility - Adaptable and able to manage changing priorities effectively.

WORKING CONDITIONS:

Work is performed primarily in a professional office environment with regular interaction with students, faculty, staff, and visitors. The role routinely uses standard office equipment and institutional software systems. Occasional evening or event-related responsibilities may be required during peak student programming periods.

PHYSICAL DEMANDS:

Work is performed primarily in a professional office environment with regular interaction with students, faculty, staff, and visitors. The role routinely uses standard office equipment and institutional software systems. Occasional evening or event-related responsibilities may be required during peak student programming periods.

QUALIFICATIONS:

Required

• Minimum of one (1) to three (3) years of office or clerical experience.
• Proficiency with computer applications and institutional software systems, including Google Workspace and Banner.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to initiate and complete projects independently and collaboratively.
• Strong interpersonal skills and commitment to customer service.

Preferred

• College degree.
• Experience in higher education or student services environments.

FAITH & MISSION ALIGNMENT:

• Acceptance of and commitment to Jesus Christ as Savior and Lord.
• Understanding of and support for the mission and purpose of Covenant College as a Christian liberal arts institution.
• Ability to assent to Covenant College's Staff Commitments.

APPLICATION PROCESS:

Interested applicants should apply here and provide the following required documents. An application will not be considered complete until both documents have been uploaded:

1. Resume and
2. Statement of faith or Christian experience.

Review of applicants will begin immediately and continue until the position is filled.

5/2026