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Bryant & Stratton College

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Customer Service - Student Financial Aid

Orchard Park, NY · On-site

$46K/yr

... customer service skills in every interaction through inbound and outbound calls. During award letter delivery, the incumbent will review financial aid student files for accuracy and identify ...

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Summer Customer Service Student information

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How much do summer customer service student jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for summer customer service student in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a summer customer service student?

Summer Customer Service Students are temporary employees, often college or high school students, hired by companies during the summer months to assist with customer service duties. Their responsibilities may include answering customer inquiries, resolving issues, processing orders, and providing general support to regular staff during peak periods. These roles help students gain valuable work experience and develop communication and problem-solving skills. Employers benefit from the extra help to manage increased workloads during the busy summer season.

What types of training and support can a summer customer service student expect to receive during their employment?

Summer Customer Service Students typically receive a combination of classroom training and on-the-job mentoring to help them understand company policies, customer interaction protocols, and the use of relevant software or phone systems. Many organizations assign experienced team members or supervisors to guide new hires through common scenarios and provide ongoing feedback. Regular team meetings and check-ins are common, ensuring students feel supported and have opportunities to ask questions or discuss challenges. This structured support helps students develop confidence and skills throughout their temporary assignment.

What are the key skills and qualifications needed to thrive as a summer customer service student, and why are they important?

To thrive as a Summer Customer Service Student, you need strong communication skills, basic computer literacy, and a high school diploma or ongoing enrollment. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, or call center technology is often required. Exceptional interpersonal skills, patience, and a positive attitude help you stand out when interacting with diverse customers. These abilities ensure efficient problem-solving, customer satisfaction, and contribute to a positive team environment.

What is the difference between Summer Customer Service Student vs Summer Retail Associate?

AspectSummer Customer Service StudentSummer Retail Associate
Required CredentialsHigh school diploma or ongoing educationHigh school diploma or equivalent
Work EnvironmentCustomer service settings, call centers, or front deskRetail stores, sales floors, checkout counters
Employer & Industry UsageCustomer service departments across various industriesRetail industry, shopping centers, department stores
Common Search & ComparisonYesYes

The Summer Customer Service Student typically focuses on assisting customers through calls or front desk support, often in service-oriented environments. In contrast, a Summer Retail Associate works directly on the sales floor, helping customers find products and processing transactions. Both roles are entry-level, seasonal positions requiring similar credentials, but they differ mainly in work environment and daily tasks.

What cities are hiring for Summer Customer Service Student jobs?

Cities with the most Summer Customer Service Student job openings:

What are the most commonly searched types of Customer Service Student jobs?

The most popular types of Customer Service Student jobs are:

What states have the most Summer Customer Service Student jobs?

States with the most job openings for Summer Customer Service Student jobs include:

What other helpful pages are available for Summer Customer Service Student?

Other pages related to Summer Customer Service Student:

Summer Customer Service Student jobs near you

Customer Service Student Services Representative

Allentown, PA • On-site

Direct Learning Systems , Inc.
See more jobs at Direct Learning Systems , Inc.external

$22 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Benefits:

401(k)

Health insurance

Paid time off

401(k) matching

Competitive salary

Flexible schedule

Tuition assistance

Vision insurance

Customer Service / Student Services Representative Build a Meaningful Career… That Fits Your Life

Monday-Friday | 8:30 AM – 4:30 PM

No Nights • No Weekends • Home Before 5:00 PM

Imagine putting your children on the school bus in the morning, enjoying a rewarding day helping people achieve their educational goals, and still being home before 5:00 PM in the afternoon.

At Direct Learning Systems | Blackstone Career Institute, we believe work should complement your life—not compete with it. (https://directlearningsystems.com/careers/)

For more than 135 years, Blackstone Career Institute has helped thousands of students prepare for rewarding careers through quality distance education. Every day, our team has the opportunity to change lives by helping students take the next step toward a brighter future.

We’re currently seeking a friendly, organized, and dependable Customer Service / Student Services Representative to join our team in our Lower Macungie office.

If you enjoy helping people, providing exceptional customer service, and working with a supportive team, we’d love to meet you.

Why You’ll Love This Position

· Family-friendly schedule — Approximately 37.5 hours per week (typically 8:30 AM–4:30 PM, M-F), with some flexibility for the right candidate

· No evenings or weekends

· Stable, year-round employment

· Friendly, family-oriented work environment

· Meaningful work helping students improve their lives through education

· Beautiful professional office in Lower Macungie

· Opportunity to learn, grow, and build a long-term career

What You’ll Do

As part of our Student Services team, you’ll serve as one of the primary points of contact for prospective and current students, providing outstanding customer service throughout their educational journey.

Your responsibilities will include:

· Answering incoming phone calls and responding to email inquiries

· Assisting prospective students as they explore our career training programs

· Helping students navigate the enrollment process

· Following up with students participating in WIOA, GI Bill®, MyCAA, and Army COOL education benefit programs

· Coordinating with workforce development agencies, military education offices, and sponsoring organizations

· Maintaining accurate student information and correspondence

· Student support record keeping and data entry

· Supporting various Student Services and administrative projects

· Helping create an outstanding experience for every student from their first inquiry through enrollment.

We’re Looking For Someone Who

· Loves helping people

· Enjoys talking with others and building positive relationships

· Is organized, detail-oriented, and dependable

· Communicates professionally by phone and email

· Learns new software and office systems quickly

· Works well independently while also being a supportive team member

· Takes pride in providing exceptional customer service

Preferred Qualifications

· Customer service, office administration, or administrative support experience

· Experience working with the public in a professional office setting

· College degree or equivalent professional experience preferred

· Experience using CRM or student information systems is a plus

What We Offer

· $22.00-$25.00 per hour, depending on experience and qualifications

· Capital Blue Medical Plan for employee, with the ability for family to participate

· Dental Plan

· Life Insurance Plan

· Disability Plan

· 401k Plan with company matching contribution

· Paid Vacation and 12 company-paid holidays. Please refer to our website (see company calendar at the middle of this link): https://www.blackstone.edu/about-us/contact-us

Why You’ll Love Working Here

At Direct Learning Systems | Blackstone Career Institute, you’re more than just an employee. You’ll join a close-knit team that values professionalism, respect, teamwork, and making a positive difference in the lives of others.

We’re looking for someone who wants a long-term home—a place where they can enjoy meaningful work, build lasting relationships, and maintain a healthy work-life balance.

If you’re searching for a rewarding career with a schedule that allows you to be successful at work and present for your family, we’d love to hear from you.

Apply today and discover that a rewarding career and family life really can go hand in hand. Please submit a Cover Letter and Resume to dfisher@blackstone.edu.

Apply