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Suicide Chat Jobs (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

... Suicide Prevention helpline and 988 helpline * Login to helpline applications * Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat * Offer ...

Common Ground

988 Crisis Specialist

Pontiac, MI

$21/hr

... Suicide Prevention helpline and 988 helpline * Login to helpline applications * Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat * Offer ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

... Suicide Prevention helpline and 988 helpline * Login to helpline applications * Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat * Offer ...

Common Ground

988 Crisis Specialist

Pontiac, MI

... Suicide Prevention helpline and 988 helpline * Login to helpline applications * Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat * Offer ...

Pathways Inc.

Crisis Line Counselor I

Ashland, KY

$18/hr

Provide immediate crisis and suicide intervention support via phone, text, and chat Refer callers to appropriate behavioral health, substance use, and emergency resources Monitor the status of active ...

Pathways Inc.

Crisis Line Counselor I

Ashland, KY

$20/hr

Provide immediate crisis and suicide intervention support via phone, text, and chat * Refer callers to appropriate behavioral health, substance use, and emergency resources * Monitor the status of ...

Vibrant Emotional Health

Crisis Counselor

$30.22 - $32/hr

Provide evidence-informed information and referral, brief supportive counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors who are in emotional distress.

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All JobsSuicide Chat Jobs

Suicide Chat information

See salary details

$36.5K

$87.8K

$133K

How much do suicide chat jobs pay per year?

As of Aug 13, 2026, the average yearly pay for suicide chat in the United States is $87,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What qualifications do you need to work at a suicide chat?

To work as a suicide chat counselor, candidates typically need a high school diploma or equivalent, relevant training in mental health or crisis intervention, and strong communication skills. Many organizations prefer prior experience in counseling, psychology, or social work, and some require certification in crisis response or mental health first aid.

What is the difference between Suicide Chat vs Crisis Hotline Worker?

AspectSuicide ChatCrisis Hotline Worker
CredentialsOften requires training in crisis intervention, mental health awarenessRequires similar training, sometimes certifications in crisis management or mental health
Work EnvironmentOnline chat platforms, remote or call center settingsPhone calls, in-person or remote crisis centers
Industry UsagePrimarily mental health support via digital communicationBroader crisis intervention including mental health, domestic violence, and other emergencies

Suicide Chat specialists focus on providing immediate support through online chat platforms, often working remotely. Crisis Hotline Workers handle a wider range of emergencies via phone or in person, with similar training requirements. Both roles aim to support individuals in crisis but differ mainly in communication medium and scope of issues addressed.

What are the key skills and qualifications needed to thrive as a suicide prevention chat counselor, and why are they important?

To thrive as a Suicide Prevention Chat Counselor, you need a background in psychology, counseling, or social work, often supported by relevant degrees or certifications such as QPR (Question, Persuade, Refer) or ASIST (Applied Suicide Intervention Skills Training). Familiarity with crisis intervention chat platforms, risk assessment tools, and client management systems is typically required. Exceptional empathy, active listening, and emotional resilience are critical soft skills for building trust and providing support to individuals in crisis. These skills and qualifications are vital for effectively assessing risk, ensuring safety, and offering compassionate, timely assistance to those in need.

What is a suicide chat counselor?

A suicide chat counselor is a trained professional or volunteer who provides emotional support and crisis intervention through online chat platforms to individuals experiencing suicidal thoughts or emotional distress. Their primary role is to listen non-judgmentally, offer support, assess risk, and help connect people to appropriate resources and emergency services if needed. Suicide chat counselors are usually available through hotlines, mental health organizations, or crisis intervention services, and they maintain confidentiality while ensuring the safety of those they assist.

What are some common challenges faced by professionals working in suicide chat support roles, and how can they manage these challenges effectively?

Professionals in suicide chat support roles often encounter emotionally intense situations and may experience compassion fatigue or secondary trauma. Managing these challenges involves practicing self-care, participating in regular debriefing sessions, and utilizing supervision provided by the organization. Many teams foster a supportive environment where colleagues can share experiences and strategies. Access to ongoing training and mental health resources is also essential for maintaining resilience and delivering effective support to individuals in crisis.
More about Suicide Chat jobs

What are the most commonly searched types of Suicide Chat jobs?

The most popular types of Suicide Chat jobs are:

What job categories do people searching Suicide Chat jobs look for?

The top searched job categories for Suicide Chat jobs are:

Suicide Chat jobs near you
Infographic showing various Suicide Chat job openings in the United States as of August 2026, with employment types broken down into 57% Full Time, 7% Part Time, 1% Temporary, and 35% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $87,831 per year, or $42.2 per hour.

988 Care Specialist

MHMR of Tarrant County

Fort Worth, TX • On-site

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Description
988 Care Specialist
Are you passionate about making a meaningful impact? Join our team, where your expertise will directly contribute to programs that will make a lasting impact.
The 988 Care Specialists provide evidence-informed crisis intervention, suicide prevention, information & referral, and brief supportive listening to individuals who contact the 988 Suicide and Crisis Lifeline in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. 988 Care Specialists interact with individuals over the phone, through SMS text messaging, and/or web chat
Minimum Requirements
Minimum Education: High School Diploma/GED
Preferences: Bilingual; One (1) year experience in behavioral health/substance-use/disability service; An associate degree higher.
License/Certifications: Obtain American Association of Suicidology (AAS) Crisis Worker Certification
Why Choose MHMR as Your Employer
MHMR offers an excellent and competitive benefits package designed to support the wellbeing of our employees and their families. Our benefits include a retirement plan with company matching, day one PTO accrual, ten paid holidays plus a floating holiday, employee assistance programs, and comprehensive wellness programs that promote physical, mental, and financial health. MHMR is committed to your future; we're a qualifying employer for Student Loan Forgiveness Programs which offers longterm financial relief opportunities for eligible team members.
We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasizes work-life balance, personal wellbeing, and access to resources that help employees thrive both professionally and personally.
We CARE:
  • We Connect People in Our Community
  • We Provide Access to Services
  • We Link People to Resources
  • We Empower People

Our values are based on the following beliefs:
  • Respect for people who are active in planning their services
  • Recovery is a life-long process of better health
  • Success as positive outcomes for each person
  • Participation of people and their families in the process
  • Inclusion in the community through services that promote growth and independence
  • Safe, ethical, and cost-effective services
  • Best practices in current research in medical, psychosocial and organizational fields
  • Collaboration with other organizations for better services
  • Compassion, trauma-informed care, and safety practices including suicide safe care.

For a complete Job Description, detailed qualifications and to apply please contactRecruiting@mhmrtc.org

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