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Success Jobs in Oregon (NOW HIRING)

NICE

OR

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...

-ASG-

Customer Success Manager

OR · Remote

$70K - $100K/yr

Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned portfolio of high-value customers. You will drive product adoption, retention, renewals, and ...

Versaterm

OR

The Role The Director of Customer Success leads the post-sale customer lifecycle across all customer segments, ensuring customers realize measurable value, adopt solutions effectively, and renew and ...

Teachstone

Partnership Success Manager

OR · Remote

Client Success Strategy: Develop and execute strategies to increase client adoption, retention, and satisfaction, ensuring clients achieve their desired outcomes using Teachstone solutions.

InvoiceCloud

OR

Success requires advanced relationship management skills, analytical thinking, industry awareness, and the ability to translate insights into actionable client strategies. Success Profile At ...

Lone Wolf Technologies

OR

$75K - $85K/yr

As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of customers and help them achieve meaningful business outcomes through our solutions. You will serve as a ...

Responsive

Customer Success Manager

Portland, OR

$85K - $95K/yr

The Customer Success Manager (CSM) is actively involved with and takes ownership of customer relationships, promotes software adoption, addresses customer issues, identifies new business and ...

Posit

Manager, Customer Success

OR · On-site +1

Posit is looking for a thoughtful and strategic Manager, Customer Success to help scale our growing post-sales organization. This is a high-impact role-perfect for a leader who thrives in cross ...

Franklin Electric

Customer Success Manager

Canby, OR · On-site

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Franklin Electric

Customer Success Manager

Tualatin, OR · On-site

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

Ylopo

OR · On-site

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Nuvem

Customer Success Manager

OR · Remote

Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...

Granicus

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our ...

Apiiro

OR

About the Team Our Customer Success team owns the post-sale relationship from onboarding through renewal and expansion. Working directly with security leaders, AppSec practitioners, and engineering ...

Imagine Pediatrics

OR · On-site

$160K - $180K/yr

Responsible for the growth, health, and success of Imagine Pediatrics client partnerships in a dedicated region * Lead development of a cross-company Strategic Account Plan for our key client ...

Franklin Electric

Customer Success Manager

Canby, OR · On-site

Customer Success Manager Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers -- and make them loyal, raving fans of Franklin Electric -- through ...

Purple Rain

Customer Success Manager

OR

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Emerald Staffing

Customer Success Coach

Clackamas, OR · Hybrid

$20/hr

Our Customer Success team plays a critical role in helping clients maximize the value of our solution and building long-term relationships. Position Summary- The Customer Success Coach is a key ...

Parachute Health

OR

About the Role As the Manager of Customer Success, you'll sit between the VP of Customer Success and the broader CSM team. You'll carry your own portfolio of accounts - weighted toward complex, high ...

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All JobsSuccess JobsSuccess Jobs in Oregon

Success information

See Oregon salary details

$10

$24

$42

How much do success jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for success in Oregon is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $27.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in Oregon? The most popular types of Success jobs in Oregon are:
What cities in Oregon are hiring for Success jobs? Cities in Oregon with the most Success job openings:
Success jobs near you
Infographic showing various Success job openings in Oregon as of August 2026, with employment types broken down into 67% Full Time, 30% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,023 per year, or $24.5 per hour.

Customer Success Manager

NICE

OR

Full-time

Re-posted 7 days ago

Job description

So, what's the role all about? 

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer's reoccurring revenue, & create loyal promoters driving additional business.Performance in the role is measured by retention, growth of contract values, while ensuring assigned cloud accounts become willing references for prospect customers. 

How will you make an impact? 

  • Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes 
  • Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria 
  • Negotiating contract renewals and maintaining high revenue retention rates 
  • Gain a deep understanding of each customer's environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact 
  • Identifying expansion opportunities by having a deep understanding of the customer's business operations and applying our solutions to provide business impact 
  • Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience 
  • Performing periodic Business Reviews 
  • Acting as a strong customer advocate, while maintaining business priorities 
  • Engaging and communicating effectively with senior leaders both internally and externally 
  • Generating & maintaining account health dashboards 
  • Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities and success plans 
  • Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio 

Have you got what it takes? 

  • Strong background in Workforce Engagement, Quality Management and Contact Centers 
  • 3+ years experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem 
  • Ability to engage in technical dialogue with customers and internal audiences 
  • 3+ years working within hosted or Software as a Service business-model 
  • Bachelor's degree or equivalent experience preferred 
  • Experience in managing the business aspects for a range of customer tiers, as well as communicating customer initiatives internally with Executive leadership 
  • Demonstrated experience in a fast-paced environment and meeting customer time constraints 
  • Experience working with Gainsight, and Salesforce 

Apply