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Success Jobs in Portland, OR (NOW HIRING)

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Empower Success: Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative ...

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most ...

The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most ...

The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most ...

Customer Success Manager

Canby, OR · On-site

$80 - $100/hr

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

Job Requisition ID # 26WD99167 Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk'sBusiness Plan customers. This ...

Establish success metrics and track progress through regular business reviews and strategic planning sessions * Monitor product usage, customer health signals, and engagement data -leveragingCustomer ...

Requirements What You'll Do The Member Success Partner Apprentice joins the Member Success team to support OCHIN members through relationship-focused, proactive, and consultative service. This role ...

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Showing results 1-20

Success information

See Portland, OR salary details

$30.8K

$52.9K

$80.1K

How much do success jobs pay per year?

As of Aug 25, 2026, the average yearly pay for success in Portland, OR is $52,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in Portland, OR?

The most popular types of Success jobs in Portland, OR are:

What cities near Portland, OR are hiring for Success jobs?

Cities near Portland, OR with the most Success job openings:

Infographic showing various Success job openings in Portland, OR as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,908 per year, or $25.4 per hour.

Customer Success Manager

Tualatin, OR • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Customer Success Manager
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Oregon - Tualatin
Reporting To: Ryan Cook
Description
Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ownership of providing a best-in-class experience to our best customers.
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
Please note that the facility is currently located in Canby, Oregon but we are looking to relocate by the end of the year to Tualatin, Oregon.
MOVE FORWARD WITH US
What you will be doing:
  • Develop and champion the mission, vision and strategy of Customer Success and therein support the team to create and achieve key objectives, action plans, and timetables
  • Identify, measure and monitor key performance indicators against strategic goals, trends and best practices
  • Perform as a chief VOC officer, aligning customer expectation to internal business best practices
  • Lead, coach and further develop Customer Success talent
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
  • Requires 5+ years of related professional experience.
  • Demands a Bachelor's degree in business or related fields.
  • Requires managing the entire employee lifecycle and team performance.
  • Demands advanced communication skills for internal and external groups.
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.