ZipRecruiter

Log In

1

Success Head Jobs (NOW HIRING)

KatRisk

Head of Customer Success

Chicago, IL · On-site

Role Overview KatRisk is looking for an experienced and client-focused Head of Customer Success to own and lead the customer success function. This is a hands-on customer facing role - you'll be the ...

KatRisk

Head of Customer Success

Chicago, IL · Remote

Role Overview KatRisk is looking for an experienced and client-focused Head of Customer Success to own and lead the customer success function. This is a hands-on customer facing role - you'll be the ...

Samaipata

Head of Customer Success

Manhattan, NY · On-site

$200 - $250/hr

This is not a traditional Head of Customer Success role. We're looking for a leader who treats AI as the operating model for customer success - not a bolt-on. You'll own retention, adoption, and ...

Nory AI

Head of Customer Success

New York, NY · On-site

This is not a traditional Head of Customer Success role. We're looking for a leader who treats AI as the operating model for customer success - not a bolt-on. You'll own retention, adoption, and ...

Nory AI

Head of Customer Success

Manhattan, NY · On-site

The Opportunity This is not a traditional Head of Customer Success role. We're looking for a leader who treats AI as the operating model for customer success - not a bolt-on. You'll own retention ...

Pomelo

Head of Client Success & Sales

$70K/yr

Head Of Client Success & Sales Pomelo is a boutique offshore staffing company that places the best talent with leading brands, startups, and agencies across the globe. We enable hard-working and ...

Frontera

Head of Customer Success

San Francisco, CA · On-site

Head Of Customer Success Denver, Colorado; San Francisco, California Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together ...

Axion

Head of Customer Success

Manhattan, NY · On-site

Head Of Customer Success Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers ...

Pomelo

Head of Client Success & Sales

Head Of Client Success & Sales Pomelo is a boutique offshore staffing company that places the best talent with leading brands, startups, and agencies across the globe. We enable hard-working and ...

Adobe

Head of Customer Success

San Francisco, CA · On-site

The opportunity Adobe is seeking a dynamic Head of Customer Success to lead the Americas C&P Enterprise Customer Success & Strategy Org covering both Enterprise and Public Sector segments. The Sr. ...

Lightning AI

Head of Customer Success

New York, NY · On-site

Head of Customer Success Team: Customer Success Location: [NYC] - Hybrid Reports to: CRO About Lightning AI Lightning AI is building the platform and infrastructure that make it dramatically easier ...

Adobe, Inc.

Head of Customer Success

San Francisco, CA · On-site

The opportunity Adobe is seeking a dynamic Head of Customer Success to lead the Americas C&P Enterprise Customer Success & Strategy Org covering both Enterprise and Public Sector segments. The Sr. ...

Axion Ray

Head of Customer Success

Manhattan, NY · On-site

About the Role We're hiring our first Head of Customer Success to build the systems, team, and operating model that ensure customers consistently realize measurable business value from our platform.

Axion Ray Inc

Head of Customer Success

New York, NY · On-site

$225K - $255K/yr

About the Role We're hiring our first Head of Customer Success to build the systems, team, and operating model that ensure customers consistently realize measurable business value from our platform.

AXION

Head of Customer Success

San Francisco, CA · On-site

$250/hr

About the Role We're hiring our first Head of Customer Success to build the systems, team, and operating model that ensure customers consistently realize measurable business value from our platform.

Upstart

Head of Borrower Success

OR · On-site +1

As the Head of Borrower Success, you will lead and evolve Upstart's Borrower Success operations, including internal leaders and external vendor partners. You will improve the borrower experience by ...

previous page

Showing results 41-60

All JobsEducation JobsAdult Education JobsLife Coach JobsSuccess Head Jobs

Success Head information

See salary details

$38.5K

$121.4K

$179K

How much do success head jobs pay per year?

As of Sep 9, 2026, the average yearly pay for success head in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Success Head jobs?

Cities with the most Success Head job openings:

What are the most commonly searched types of Success jobs?

The most popular types of Success jobs are:

What are popular job titles related to Success Head jobs?

For Success Head jobs, the most frequently searched job titles are:

Infographic showing various Success Head job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $121,435 per year, or $58.4 per hour.

Head of Customer Success

Chicago, IL • On-site

KatRisk
Software Development • 11 - 50 employees
Learn more about KatRiskexternal

Full-time

Re-posted 20 days ago

Job description

About KatRisk
KatRisk is a leading provider of catastrophe risk modeling solutions, dedicated to helping businesses and organizations understand, manage, and mitigate the risks associated with natural disasters. Our innovative technology and expertise enable clients to make informed decisions, optimize their risk management strategies, and safeguard their assets and operations against potential catastrophes.
Role Overview
KatRisk is looking for an experienced and client-focused Head of Customer Success to own and lead the customer success function. This is a hands-on customer facing role - you'll be the primary driver of client satisfaction, retention, and growth. You'll work closely with our sales, product, and technical teams to ensure our clients get maximum value from our platform and are set up for long-term success.
Responsibilities
  • Serve as the senior point of contact for KatRisk's client portfolio, building deep, trust-based relationships with key stakeholders.
  • Develop and execute customer success strategies that drive adoption, retention, and expansion.
  • Lead onboarding for new clients, ensuring a smooth and effective implementation experience.
  • Monitor client health and proactively identify risks, developing action plans to address churn or dissatisfaction.
  • Manage and mentor team members, providing guidance and fostering their professional development.
  • Partner with the sales team on renewals and upsell opportunities.
  • Serve as the voice of the customer internally, channeling client feedback to product and engineering teams to inform the product roadmap.
  • Develop and maintain customer success playbooks, processes, and metrics to scale the function as KatRisk grows.

Requirements
  • 5+ years of experience in customer success, account management, or a related client-facing role, ideally in a B2B SaaS or data/analytics environment.
  • Proven track record of managing and growing a portfolio of enterprise or technical clients.
  • Experience in the insurance, reinsurance, or catastrophe risk industry.
  • Comfortable in a hands-on, startup-style environment where you'll both set strategy and execute on it.
  • Strong communicator with the ability to translate complex technical concepts for non-technical audiences.
  • Demonstrated ability to manage and develop direct reports.
  • Proficiency with CRM and customer success tools (e.g., Salesforce, Gainsight, or similar).
  • Self-motivated, organized, and comfortable working remotely and across time zones.

Apply