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Substance Use Counselor Jobs in Springfield, MA (NOW HIRING)

ServiceNet

Milieu Counselor

Holyoke, MA · On-site

$20 - $21/hr

Vision insurance Milieu Counselor Department : Mental Health Recovery Services Program: Prevention ... Support client orientation and help reinforce PREP expectations (e.g., no illicit substance use ...

ServiceNet

Milieu Counselor

Holyoke, MA · On-site

$20 - $21/hr

Vision insurance Milieu Counselor Department : Mental Health Recovery Services Program: Prevention ... Support client orientation and help reinforce PREP expectations (e.g., no illicit substance use ...

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Substance Use Counselor information

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How much do substance use counselor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for substance use counselor in Springfield, MA is $25.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $28.75 per hour, depending on experience, location, and employer.

What is a substance use counselor?

A Substance Use Counselor is a mental health professional who helps individuals struggling with drug, alcohol, or other substance dependencies. They assess clients’ needs, develop treatment plans, provide counseling, and support clients through recovery. Substance Use Counselors may work in rehabilitation centers, hospitals, or community organizations, often collaborating with other healthcare professionals. Their goal is to help clients understand their addiction, develop coping strategies, and maintain long-term sobriety.

What are the key skills and qualifications needed to thrive as a substance use counselor?

To thrive as a Substance Use Counselor, you need a background in counseling, psychology, or social work—often with a relevant degree and state licensure or certification. Familiarity with case management systems, assessment tools, and evidence-based treatment modalities such as CBT or motivational interviewing is common. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and rapport with clients. These competencies are essential for providing effective support, fostering recovery, and navigating the complexities of addiction treatment.

What are some common challenges substance use counselors face when working with clients, and how are these typically addressed within the team?

Substance Use Counselors often encounter challenges such as client relapse, resistance to treatment, and co-occurring mental health disorders. These issues are typically addressed through regular team meetings, case consultations, and collaboration with other healthcare professionals like social workers and psychiatrists. Counselors also receive ongoing training and supervision to stay updated on best practices and to ensure they have the support needed to manage complex cases. This team-based approach helps provide comprehensive care and promotes the counselor's professional growth.

What is the difference between Substance Use Counselor vs Addiction Therapist?

AspectSubstance Use CounselorAddiction Therapist
CredentialsCertification (e.g., CADC, CAC)Licensed or certified in addiction counseling
Work EnvironmentRehabilitation centers, outpatient clinicsRehab facilities, mental health clinics
Industry UsageCommonly used in healthcare and community programsOften used interchangeably with Substance Use Counselor

Both roles focus on helping individuals overcome substance abuse, often requiring similar certifications and working in comparable environments. The main difference lies in terminology preference, with 'Addiction Therapist' sometimes implying a broader scope of mental health treatment. However, in practice, these titles are often used interchangeably in the industry.

Is it worth becoming a substance use counselor?

A substance use counselor helps individuals recover from addiction by providing therapy, support, and education. The role often requires relevant certifications, strong communication skills, and empathy, with job growth expected due to increasing awareness of substance abuse issues. It can be a rewarding career for those interested in mental health and community service.

What degree is best for a substance use counselor?

A substance use counselor typically benefits from a bachelor's degree in psychology, social work, counseling, or a related field. Many states also require certification or licensure, which may involve completing a master's degree and supervised clinical hours. Relevant skills include counseling techniques and knowledge of addiction treatment methods.

What are popular job titles related to Substance Use Counselor jobs in Springfield, MA?

For Substance Use Counselor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Substance Use Counselor jobs in Springfield, MA look for?

The top searched job categories for Substance Use Counselor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Substance Use Counselor jobs?

Cities near Springfield, MA with the most Substance Use Counselor job openings:

Substance Use Counselor jobs near you
Infographic showing various Substance Use Counselor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,793 per year, or $25.4 per hour.

Outreach Counselor-CSP

Springfield, MA • On-site

Behavioral Health Network (BHN)
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Behavioral Health Network (BHN)external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking an Outreach Counselor to join our Community Support Program (CSP), supporting individuals with behavioral health and substance use needs in the community.

What We Offer

  • Comprehensive benefits including health, dental, vision, and retirement match
  • Generous paid time off and holidays
  • Mileage reimbursement for community-based travel
  • Career growth with one in three positions filled internally through promotions
  • Ongoing supervision, training, and professional development
  • A collaborative and mission-driven work environment
  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

What You'll Do

As an Outreach Counselor, you will provide person-centered, in-person, and telehealth services to individuals in the community to help them overcome barriers and connect to needed supports.

  • Meet individuals in hospitals, treatment facilities, and community settings to assist with discharge planning and continuity of care
  • Provide care management and support for individuals with behavioral health and substance use needs
  • Act as the primary point of contact for your caseload, ensuring needs are identified and met
  • Complete assessments, individualized action plans, crisis plans, and discharge plans in collaboration with providers and natural supports
  • Educate and connect individuals to community resources including housing, food assistance, healthcare, employment, and legal supports
  • Maintain collaborative relationships with community providers and stakeholders
  • Document services in a timely and professional manner
  • Support individuals in developing coping skills, independence, and self-sufficiency

Who You Are

  • High School Diploma or GED required; Bachelor's degree or Community Health Worker certification preferred
  • 1-2 years of experience in behavioral health, substance use, corrections, or related human services field required
  • Knowledge of mental health, substance use, and community resource navigation
  • Experience working with justice-involved populations preferred
  • Bilingual (Spanish/English) strongly preferred
  • Strong communication, interpersonal, and time management skills
  • Valid Massachusetts driver's license and reliable vehicle required

We Hire for Purpose!

Since 1938, BHN has been committed to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and dedication we extend to the individuals and families we serve.

How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply