1

Crisis Counselor Virtual Jobs in Springfield, MA

Provides family session counseling to all patients to ensure appropriate communication and ... Demonstrates appropriate crisis intervention and de-escalation skills * Acts as a member of team ...

Therapist, Forensic Unit

Holyoke, MA · On-site

$62K - $84K/yr

Provides family session counseling to all patients to ensure appropriate communication and ... Demonstrates appropriate crisis intervention and de-escalation skills * Acts as a member of team ...

PROUD Clinician

Hartford, CT

$55K - $72K/yr

Position includes providing in home/office/virtual visits, community outreach and events. SCHEDULE ... Access free and confidential counseling through our Employee Assistance Program (EAP) ESSENTIAL ...

PROUD Clinician

Hartford, CT · On-site

$55K - $72K/yr

Position includes providing in home/office/virtual visits, community outreach and events. SCHEDULE ... Access free and confidential counseling through our Employee Assistance Program (EAP) ESSENTIAL ...

next page

Showing results 1-20

Crisis Counselor Virtual information

See Springfield, MA salary details

$13

$23

$32

How much do crisis counselor virtual jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for crisis counselor virtual in Springfield, MA is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $27.07 per hour, depending on experience, location, and employer.

What does a crisis counselor virtual do?

A Crisis Counselor Virtual provides immediate support and assistance to individuals experiencing emotional distress or mental health crises through online platforms, such as chat, text, or video calls. They listen empathetically, assess the situation, and help individuals develop coping strategies or connect them with additional resources and support services. These counselors are trained to handle a variety of situations, including anxiety, depression, suicidal thoughts, and other urgent mental health concerns, all while maintaining confidentiality and professionalism in a virtual environment.

What are the key skills and qualifications needed to thrive as a crisis counselor virtual?

To thrive as a Crisis Counselor Virtual, you need a background in psychology, social work, or a related field, typically supported by relevant certifications such as QPR or ASIST. Familiarity with crisis intervention platforms, secure communication tools, and case management systems is important. Exceptional active listening, emotional intelligence, and the ability to remain calm under pressure set standout counselors apart. These skills ensure effective support, safety, and timely intervention for individuals in crisis remotely.

What are some common challenges faced by virtual crisis counselors, and how can they effectively manage them?

Virtual crisis counselors often face challenges such as managing emotional fatigue, maintaining boundaries while working remotely, and ensuring clear communication without non-verbal cues. To effectively manage these, counselors typically participate in regular debriefing sessions, seek supervision, and utilize digital tools designed for secure, effective communication. Building a strong support system within the virtual team and setting clear work-life boundaries are also essential practices to sustain well-being in this emotionally demanding role.

What is the difference between Crisis Counselor Virtual vs Crisis Therapist?

AspectCrisis Counselor VirtualCrisis Therapist
CredentialsTypically requires a relevant bachelor's degree and crisis intervention trainingUsually requires a master's degree in counseling or psychology and licensure
Work EnvironmentRemote, online or phone-based supportCan be remote or in clinical settings, often with in-person sessions
Employer & IndustryNonprofits, mental health hotlines, telehealth servicesClinics, hospitals, private practices, mental health agencies

While both roles focus on providing mental health support during crises, Crisis Counselor Virtual positions are often entry-level, remote, and require crisis intervention training, whereas Crisis Therapists typically hold advanced degrees and licensure for in-depth therapy. The roles overlap in supporting individuals in distress but differ in scope and qualifications.

Are crisis counselors in demand?

Crisis counselor positions are in high demand due to increased awareness of mental health issues and the need for immediate support. Employers often seek candidates with strong communication skills and relevant certifications, and the role can involve remote work environments. Job growth in this field is expected to continue as mental health services expand.

How hard is it to become a crisis counselor virtual?

Becoming a virtual crisis counselor typically requires relevant education such as a bachelor's degree in psychology, social work, or a related field, along with training in crisis intervention. Many employers also prefer candidates with certification in crisis counseling or mental health first aid, and strong communication skills are essential for remote work. The process involves completing required training, gaining experience, and often passing background checks before starting the role.

What are the most commonly searched types of Crisis Counselor jobs in Springfield, MA?

The most popular types of Crisis Counselor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Crisis Counselor Virtual jobs?

Cities near Springfield, MA with the most Crisis Counselor Virtual job openings:

Therapist, Substance Abuse Counselor

Lifepoint Health

Holyoke, MA • On-site

$69K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

766th of 898 rated healthcare providers


Job description

Therapist, Substance Abuse Counselor

Job Type: Fulltime, Exempt

Schedule: Mountain View Unit

$5,000.00 sign-on bonus

*Must have an LADC (Licensed Alcohol and Drug Counselor) Credential

Your experience matters 

Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Therapist joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team 

Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. We provide a full-range of evidence-based medical and clinical services in a state-of-the-art healing environment. Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).

How you'll contribute 

The Therapist is a licensed mental health professional responsible for providing high-quality clinical services within an inpatient behavioral health setting. This position focuses on delivering individual, group, and family therapy to patients experiencing psychological, emotional, or substance use issues. The Therapist actively participates in treatment planning, crisis intervention, and interdisciplinary collaboration to ensure comprehensive patient care. The role also includes documentation, communication with families and referral sources, coordination of discharge planning and aftercare. The Therapist upholds confidentiality standards and complies with all clinical, legal, and regulatory guidelines, including HIPAA, TJC, and state-specific requirements. The Therapist position plays a key role in supporting the hospital's mission of delivering safe, effective, and compassionate behavioral healthcare. 

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

  • Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for 

Applicants should have  

  • Master's degree in Social Work, Counseling, or equivalent required
  • Current clinical or social work license by state regulations required
    • Licensed Alcohol and Drug Counselor (LADC) 
  • CPR/BLS certification and Handle with Care within 30 days.

More about 

Valley Springs Behavioral Health Hospital, a state-of-the-art, 150-bed hospital operated jointly with Lifepoint Behavioral Health and Baystate Health, in Holyoke, MA. We provide evidence-based mental health care, including programs for child/adolescent, adult and geriatric populations. Our treatment is built on a psychosocial model of care and follows the core principles of resilience, recovery and restoration. 

Salary range: $69,000 - $93,000 per year

EEOC Statement

"Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

What LifePoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


LifePoint Health logo

About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

Social media