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Subscription Remote Jobs in California (NOW HIRING)

CrowdStrike

Renewals Specialist (Remote)

Sunnyvale, CA · Remote

This role is 100% remote What You'll Do: * Work with Sales Operations/Finance/Deal Desk to validate ... Previous experience managing SaaS Subscription renewals process ideal. * Proficient with MS Excel;

Ridepanda Careers

Partnerships Growth Manager

San Francisco, CA · On-site +1

$111K - $136K/yr

Through our comprehensive subscription model, we provide companies with electric bikes, electric ... Remote, with preference for San Francisco Bay Area, Seattle, or NYC. We're committed to supporting ...

Ramsoft

Channel Manager - USA

Rancho Cucamonga, CA · On-site +1

$165K - $190K/yr

Strong commercial acumen - comfortable with subscription licensing models, ARR deal structuring ... Self-directed and capable of operating in a remote, globally distributed team Preferred * Direct ...

Apogee Global RMS

Risk Analyst

San Jose, CA · Remote

RRAG produces subscription advisory products, sector briefings, and intelligence assessments ... Remote within the United States. Occasional travel for client engagements or firm offsites at ...

Apogee Global RMS

Risk Analyst

San Jose, CA · On-site +1

RRAG produces subscription advisory products, sector briefings, and intelligence assessments ... Remote within the United States. Occasional travel for client engagements or firm offsites at ...

DocuSign

Senior Software Engineer

San Francisco, CA · On-site +1

$144K - $190K/yr

Employee divides their time between in-office and remote work. Access to an office location is ... Subscription Management, Pricing, and Product Information Management (PIM) * Experience with cloud ...

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Subscription Remote information

What are some common challenges faced by remote subscription specialists, and how can they be managed effectively?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What are Subscription Remote jobs?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What are the key skills and qualifications needed to thrive as a Subscription Remote Specialist, and why are they important?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.
What are the most commonly searched types of Subscription jobs in California? The most popular types of Subscription jobs in California are:
What are popular job titles related to Subscription Remote jobs in California? For Subscription Remote jobs in California, the most frequently searched job titles are:
What job categories do people searching Subscription Remote jobs in California look for? The top searched job categories for Subscription Remote jobs in California are:
What cities in California are hiring for Subscription Remote jobs? Cities in California with the most Subscription Remote job openings:
Subscription Remote jobs near you
Renewals Specialist (Remote)

Renewals Specialist (Remote)

CrowdStrike

Sunnyvale, CA • Remote

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is seeking a Renewals Account Manager who will partner with assigned Corporate Account Managers, Channel Partners, and Customers to retain and expand customer revenue. The successful candidate will produce and present compelling customer proposals, ensuring that contracts are renewed on-time and quoted accurately. They will also work in collaboration with Sales, Business Value Consultants, and others to support pricing uplifts on renewals, position new module upsells and ensure entitlement vs actual usage is aligned.

Location: This role is 100% remote

What You'll Do:

  • Work with Sales Operations/Finance/Deal Desk to validate that ACV categories and account ARR is accurate in Salesforce.com and escalating complex scenarios for review.

  • Research customer license purchase and renewal history and making recommendations based on prior activity.

  • Gather requirements from Sales/Partners/Customer for renewal, expansion and upsell opportunities with clear understanding of co-term/true-up calculations and quoting.

  • Be a trusted resource for Sales on all things Sales Process as well as CrowdStrikes' Pricing & Packaging policies. Build Proposals, proposals, price, and discount product portfolio.

  • Help to calculate and validate challenging quoting scenarios including multidate co-terms, staggered deployments, module/feature upgrades with product dependencies and securing necessary internal approvals.

  • Assist with qualifying the decision maker, buying process, budget and timeframe.

  • Deliver validated renewal quotes to Partner/Customers 90-120 days in advance of expiration.

  • Consult our existing customers to deliver feedback to the Product teams on new feature requests and product enhancements.

  • Provide high touch customer service, including escalation and coordination of support issues as needed.

  • Churn Risk Mitigation: Protect ARR & Avoid Surprises - make sure the risks are well known & the right individuals are involved. Identify at-risk renewals and create Call to Action with appropriate account team


What You'll Need:

  • 3+ years of experience in Renewals, Sales Operations, Account Management, or Customer Success

  • Relevant industry experience: High Tech, SaaS, Cybersecurity preferred

  • Bachelor's degree from an accredited college or university or relevant experience.

  • Previous experience managing SaaS Subscription renewals process ideal.

  • Proficient with MS Excel; Advanced formulas, prior work with large data sets, connectors & pivot tables highly preferred.

  • Experience with Salesforce.com and/or Salesforce CPQ (SteelBrick)

  • SFDC Report building and Opportunity/Contract management experience

  • Experience managing forecasts in Clari preferred but not required.

  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.

  • Tech savvy & excited to work in a fast-paced environment

  • Exceptional communication skills demonstrated through email, conference calls, presentations, and internal meetings

  • Ability to work independently or in a team environment.

  • Extreme attention to detail and highly organized

#LI-MB2

#LI-Remote

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $60,000 - $95,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

CrowdStrike logo

About CrowdStrike

Sourced by ZipRecruiter

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Sunnyvale, CA, US

Year founded

2012

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