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Subscription Manager Jobs in Virginia (NOW HIRING)

Foundever

Customer Service Representative

Wise, VA · On-site

$17/hr

Guide customers through account setup, subscription management, and troubleshooting of online portal or payment issues. * Handle sensitive health-related discussions with discretion and adherence to ...

Politico

Executive Director, Product

Arlington, VA · On-site

$268K - $280K/yr

A senior product leader with deep experience building and scaling subscription-based digital ... Manage stakeholder expectations across editorial, commercial, and technology partners with ...

KLDiscovery

Director, FP&A - Revenue & GTM

Mclean, VA · On-site

SaaS/subscription (Nebula / RelOne), Managed Services, and Professional Services. The role sits at the intersection of finance and revenue operations - requiring both the analytical depth of a ...

SolarWinds

FED Renewals Conversion Sales

Reston, VA · On-site

... Opps (existing subscription renewals needing to be renewed + perpetual licenses needing to be ... Proficiency in Salesforce CRM. Ability to work independently, manage time effectively, and drive ...

Deloitte

Senior Consultant - SAP BRIM CC

Mclean, VA · On-site

$63.75 - $87/hr

Experience supporting integration with Convergent Charging, Convergent Invoicing, Contract Accounts Receivable and Payable, Subscription Order Management, Sales and Distribution, Revenue Accounting ...

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All JobsSubscription JobsSubscription Manager JobsSubscription Manager Jobs in Virginia

Subscription Manager information

See Virginia salary details

$44.3K

$106.9K

$151.2K

How much do subscription manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for subscription manager in Virginia is $106,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,508.00 and $140,044.00 per year, depending on experience, location, and employer.

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

What jobs will no longer exist in 2030?

Subscription managers are unlikely to see their roles disappear by 2030, as subscription services continue to grow across industries. However, some manual or routine jobs, such as data entry clerks or certain retail positions, may decline due to automation and AI advancements. Adaptability and skills in digital tools will be important for future job security.

What are the most common challenges faced by Subscription Managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What are the key skills and qualifications needed to thrive as a Subscription Manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What does a subscription manager do?

A subscription manager oversees the administration of subscription services, including managing customer accounts, processing renewals, and ensuring billing accuracy. They often use tools like customer relationship management (CRM) software and analyze subscription data to optimize retention and revenue. Strong organizational and communication skills are essential for this role.

What is a Subscription Manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.

What is the highest paying manager job?

The highest paying manager roles typically include executive positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), with salaries often exceeding several hundred thousand dollars annually. Other high-paying managerial roles can include Vice Presidents and Directors in specialized fields like technology, finance, or healthcare, especially with advanced degrees and extensive experience.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, content directors, and digital strategy managers often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like analytics platforms and content management systems.
What are the most commonly searched types of Subscription jobs in Virginia? The most popular types of Subscription jobs in Virginia are:
What are popular job titles related to Subscription Manager jobs in Virginia? For Subscription Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Subscription Manager jobs in Virginia look for? The top searched job categories for Subscription Manager jobs in Virginia are:
What cities in Virginia are hiring for Subscription Manager jobs? Cities in Virginia with the most Subscription Manager job openings:
Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $106,925 per year, or $51.4 per hour.
Customer Service Representative

Customer Service Representative

Foundever

Wise, VA • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

43rd of 72 rated call and contact centers

Job description

Customer Service Agent
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 10431 PINNACLE DR, WISE, VA 24293
Job Overview
Foundever is now hiring customer service agents who provides compassionate, knowledgeable support to customers enrolled in a leading online weight management program that includes GLP-1-based medications. Agents will handle inbound calls and interactions to assist customers with account inquiries, product information, shipment status, billing, and program guidance. The ideal candidate will demonstrate empathy, attention to detail, and a strong understanding of health-related products and customer confidentiality.
Why You Should Join Us:
  • Pay: $17/hr
  • 100% paid training
  • Dedicated time for skill development
  • Benefits including medical, dental, life, and vision insurance
  • Employee Assistance Program (EAP)
  • 401k retirement plan with company match
  • Employee discounts
  • Referral bonuses
  • Internal Mobility (84% of our managers are promoted within)

What We're Looking For:
  • High school diploma or equivalent required
  • Strong communication skills-both verbal and written-with the ability to convey empathy and professionalism.
  • Proficiency in computer navigation, CRM systems, and data entry.
  • Ability to multitask, problem-solve, and maintain accuracy under pressure.
  • Must maintain confidentiality and comply with all HIPAA regulations.
  • Must be available to work varying shifts, including evenings or weekends, based on client demand.
  • Work will be 100% onsite

Key Skills & Responsibilities:
  • Respond promptly to customer inquiries via phone
  • Provide accurate information regarding weight management program details, GLP-1 medication shipment timelines, refill processes, and program eligibility.
  • Guide customers through account setup, subscription management, and troubleshooting of online portal or payment issues.
  • Handle sensitive health-related discussions with discretion and adherence to HIPAA and company privacy standards.
  • Document all customer interactions in CRM systems accurately and efficiently.
  • Escalate complex cases or medical inquiries to the appropriate licensed clinical or pharmacy support teams.
  • Meet or exceed quality, adherence, and customer satisfaction goals in alignment with client KPIs.
  • Participate in regular coaching, calibration, and product-knowledge sessions to stay current on medication updates and program enhancements.

About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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