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Studio Operations Assistant Jobs in Kansas (NOW HIRING)

PCG is seeking a Senior IT Service Desk Technician for its corporate operations based in Lenexa ... Learn and progressively apply Copilot Studio or an equivalent platform to help maintain and improve ...

PCG is seeking a Senior IT Service Desk Technician for its corporate operations based in Lenexa ... Learn and progressively apply Copilot Studio or an equivalent platform to help maintain and improve ...

... studio space is functional and well-prepared for shoots * Preproduction & Shoot Assistance: Assist ... From operational functions, to sales and marketing, our end goal is to help continually grow ...

... studio space is functional and well-prepared for shoots * Preproduction & Shoot Assistance: Assist ... From operational functions, to sales and marketing, our end goal is to help continually grow ...

Studio Management: Maintain and organize the video and audio equipment, ensuring the studio space ... Preproduction amp; Shoot Assistance: Assist in preproduction planning for client shoots, and ...

Not assist on it. Not support it. Run it. You're a CEO without the title - yet. We hand you a ... You'll have access to our studio resources, our AI tooling, our network, and our capital. But the ...

... assist the Information Systems team in the daily operations of existing business systems and the ... IFS ERP (IFS Developer Studio) * Dynamics NAV (C/Side, C/AL) * Robotic Process Automation (e.g ...

... assist the Information Systems team in the daily operations of existing business systems and the ... IFS ERP (IFS Developer Studio) * Dynamics NAV (C/Side, C/AL) * Robotic Process Automation (e.g ...

... assist the Information Systems team in the daily operations of existing business systems and the ... IFS ERP (IFS Developer Studio) * Dynamics NAV (C/Side, C/AL) * Robotic Process Automation (e.g ...

Operations: * You are comfortable leveraging technology (POS) to support daily store operations and ... You will assist with receiving weekly allocation shipments in a timely manner to ensure the right ...

Operations: * You are comfortable leveraging technology (POS) to support daily store operations and ... You will assist with receiving weekly allocation shipments in a timely manner to ensure the right ...

... Assistant features for course analytics and at-risk student identification * Create Content Studio ... Data: Snowflake, Databricks, Postgres, Redis * DevOps: Docker, Terraform, GitHub Actions, CI/CD ...

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Studio Operations Assistant information

What are the key skills and qualifications needed to thrive as a Studio Operations Assistant, and why are they important?

To thrive as a Studio Operations Assistant, you need strong organizational skills, attention to detail, and often a background in media, arts, or business administration. Familiarity with scheduling software, inventory management systems, and basic audiovisual equipment is typically required. Excellent communication, teamwork, and adaptability are standout soft skills in this role. These skills ensure the smooth daily operation of the studio, support for creative teams, and the efficient execution of projects.

What are some typical challenges faced by a Studio Operations Assistant, and how can they be managed effectively?

Studio Operations Assistants often juggle multiple responsibilities such as scheduling, equipment setup, and supporting studio staff, which can lead to time-management challenges. Balancing urgent requests from various departments while ensuring the studio runs smoothly requires strong organizational and communication skills. Adopting clear processes, staying adaptable, and proactively communicating with team members can help manage these challenges, ensuring that daily operations remain efficient and productive.

What are Studio Operations Assistants?

Studio Operations Assistants are support professionals who help manage the daily activities within a studio environment, such as film, photography, or broadcast studios. Their responsibilities typically include coordinating schedules, maintaining equipment, organizing sets, assisting with production logistics, and ensuring that the studio runs smoothly. They often act as a point of contact between staff, talent, and clients, contributing to an efficient workflow. Attention to detail, strong communication skills, and the ability to multitask are essential qualities for this role.

What is the difference between Studio Operations Assistant vs Studio Manager?

AspectStudio Operations AssistantStudio Manager
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in studio management or related fieldsBachelor’s degree often preferred; extensive experience in studio or operations management
Work EnvironmentSupportive, entry-level role within a creative or production studio settingLeadership role overseeing studio operations, staff, and workflow
ResponsibilitiesAssist with daily studio tasks, equipment setup, scheduling, and administrative supportManage studio schedules, staff, budgets, and ensure smooth operations

The Studio Operations Assistant typically handles support tasks and administrative duties within a studio environment, while the Studio Manager oversees overall operations, staff management, and strategic planning. Both roles are essential but differ significantly in scope and responsibility.

What are the most commonly searched types of Studio Operations jobs in Kansas? The most popular types of Studio Operations jobs in Kansas are:
What are popular job titles related to Studio Operations Assistant jobs in Kansas? For Studio Operations Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Studio Operations Assistant jobs in Kansas look for? The top searched job categories for Studio Operations Assistant jobs in Kansas are:
What cities in Kansas are hiring for Studio Operations Assistant jobs? Cities in Kansas with the most Studio Operations Assistant job openings:

Senior Service Desk Technician

pcg

Lenexa, KS

$52K - $69K/yr

Other

Posted 20 days ago


Job description

PCG is seeking a Senior IT Service Desk Technician for its corporate operations based in Lenexa, Kansas. Focused on delivering excellent customer support and timely resolutions. We’re looking for someone who already uses AI tools in a meaningful way, such as speeding up troubleshooting, drafting clearer communications, and improving documentation, and is excited to grow into additional capability supporting AI-enabled self-service over time using Microsoft Copilot Studio.

Key Responsibilities:

  • Field incoming support requests via phone and ServiceNow ITSM; triage, prioritize, troubleshoot, and resolve Tier 1/Tier 2 incidents and requests.
  • Maintain excellent records of work completed, including troubleshooting steps, tests performed, and final outcomes; ensure tickets meet internal documentation standards.
  • Engage and update assigned tickets within internal SLAs; communicate status and next steps clearly to customers.
  • Escalate advanced issues to appropriate support teams/resolver groups, providing clear handoff notes and relevant evidence.
  • Support device, identity, and collaboration tooling per environment standards, including Windows, Microsoft 365, Entra ID or Azure AD, Teams, VPN, and mobile devices.
  • Assist with access provisioning, password and account issues, onboarding and offboarding tasks, and basic endpoint troubleshooting.
  • Create and maintain knowledge articles, standard work instructions, and user-facing self-help content; produce written knowledge articles in ServiceNow Knowledge.
  • Learn and progressively apply Copilot Studio or an equivalent platform to help maintain and improve end-user self-service, including updating knowledge sources, refining prompts and topics, and reviewing analytics, with guidance and training.
  • Help identify high-volume or repetitive tickets and contribute ideas for improving self-service and deflection through knowledge articles, guided steps, light automation, and AI-assisted experiences where appropriate.
  • Manage, execute, and document project work as assigned; contribute to continuous improvement initiatives.
  • Track and report service desk trends such as top ticket drivers, repeat issues, and knowledge gaps, and recommend improvements to processes, documentation, and self-service, including AI-enabled improvements as they mature.

Basic Requirements:

  • 1–2 years of experience working support requests in an IT service desk or desktop support environment, or equivalent education and certifications.
  • Exceptional customer service skills with strong written and verbal communication.
  • Foundational understanding of Microsoft 365, including Office applications, and Windows operating systems.
  • Foundational understanding of networking concepts, protocols, and equipment.
  • Basic understanding of identity and access concepts, including Active Directory or Entra ID fundamentals and the server-client relationship.
  • Basic hardware and software troubleshooting ability, including validating resolutions through appropriate testing.
  • Basic experience supporting and configuring mobile devices.
  • Ability to document work completed in a coherent and professional manner and write clear technical documentation for non-technical audiences.
  • Demonstrated, practical use of AI tools such as Microsoft Copilot, ChatGPT, or similar to improve productivity and quality of support work across troubleshooting, documentation, and communications, along with willingness to learn additional tools and apply them responsibly.

Salary range: $52,000 - $69,000 annual salary plus non-guaranteed annualized bonus program. 

Preferred Qualifications:

  • Experience supporting, configuring, or contributing to copilots in Microsoft Copilot Studio by working with knowledge sources, generative answers, topic tuning, and analytics, and strong interest in learning quickly.
  • Exposure to Power Platform, including Power Automate, and interest in integrating light workflows and automation into support and self-service experiences.
  • Understanding of ITIL concepts for incident, problem, and change management, along with common service desk metrics.
  • Basic understanding of security and privacy considerations for AI, including data classification, least privilege, and safe knowledge sourcing.
  • Relevant certifications are a plus, such as ITIL Foundation, CompTIA A+ or Network+, Microsoft Power Platform Fundamentals, and Microsoft 365 Fundamentals.