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Student Support Jobs in Ohio (NOW HIRING)

Franklin University

Dean of Students

Columbus, OH · On-site

Champion innovative approaches to student support, including the thoughtful application of artificial intelligence, technology, and process improvement to enhance the student experience while ...

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Student Support information

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$9

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$27

How much do student support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for student support in Ohio is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $22.16 per hour, depending on experience, location, and employer.

What is a student support?

Student support roles are positions within educational institutions focused on helping students succeed academically, socially, and emotionally. These roles can include counselors, academic advisors, learning support staff, and mental health professionals who provide guidance, resources, and assistance to students. The goal of student support staff is to address barriers to learning, promote well-being, and ensure that all students have access to the resources they need to thrive in their educational environment.

What are the key skills and qualifications needed to thrive as a student support professional?

To thrive as a Student Support professional, you need a background in education or counseling, knowledge of student development, and often a relevant degree or certification. Familiarity with student information systems, learning management software, and case management tools is frequently required. Strong interpersonal skills, empathy, and problem-solving abilities are essential for building trust and effectively addressing student concerns. These competencies are crucial for fostering student success, supporting well-being, and ensuring a positive educational experience.

What are some common challenges faced by student support professionals, and how can they effectively address them?

Student Support professionals often encounter challenges such as balancing the diverse needs of students, managing high caseloads, and addressing sensitive issues like academic struggles or personal hardships. To effectively address these challenges, they prioritize strong communication skills, empathy, and collaboration with faculty, counselors, and families. Utilizing time management techniques and staying up-to-date with institutional resources also helps them provide timely and effective support, ensuring students feel heard and empowered.

What is the difference between Student Support vs Academic Advisor?

AspectStudent SupportAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may require associate's degreeBachelor's degree often required; some roles prefer related certifications
Work EnvironmentSchools, colleges, universities, student centersEducational institutions, advising offices, student services
Employer & Industry UsageEducational institutions, non-profits, community programsColleges, universities, academic departments
Common Search & Comparison IntentUnderstanding roles assisting students with daily needsGuidance on academic planning and course selection

Student Support roles focus on assisting students with daily needs, well-being, and resource navigation, often requiring less formal education. Academic Advisors primarily guide students through academic planning, course selection, and degree progress, typically requiring a bachelor's degree. Both roles are vital in educational settings but serve different functions within student success.

What are the most commonly searched types of Student Support jobs in Ohio?

The most popular types of Student Support jobs in Ohio are:

What are popular job titles related to Student Support jobs in Ohio?

For Student Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Student Support jobs in Ohio look for?

The top searched job categories for Student Support jobs in Ohio are:

Student Support jobs near you
Infographic showing various Student Support job openings in Ohio as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,561 per year, or $20.5 per hour.

Instructional Assistant, Trio Student Support Services

Cleveland, OH • On-site

Tri-C
See more jobs at Tri-Cexternal

$24/hr

Part-time

Re-posted 22 days ago

Job description

Instructional Assistant, Trio Student Support Services
Department: Metro Student Affairs
Location: Metropolitan Campus
Reports To: Program Manager
Recruitment Type: External/Internal
Requisition ID: req6852
Employment Type: Part-Time Support Staff
Union Position: Non-Union
Work Schedule: A total of 25 hours per week: Monday, Tuesday, Wednesday, Thursday, and Friday, from 9:30 - 3:00 (30-minute break).
Number of Openings: 1
Job Description:
SUMMARY
Providesacademic support in various subjects for participants of the TRIO StudentSupport Services program. Works directly with students assisting in one-to-one,small group, and classroom settings. Monitors, tracks, and evaluates thelearning and progress of participants to promote student success. Supports theProgram's objectives and initiatives as directed.
ESSENTIALFUNCTIONS
  • Conducts one-to-one and small group tutoring in math, science and general studies subject areas.
  • Diagnoses student tutorial needs; Evaluates participant progress resulting from tutoring.
  • Assists in the development of educational action plans.
  • Develops and implements supplemental curricula, materials and instruction for basic skills courses.
  • Conducts educational workshops.
  • Maintains accurate and timely documentation of student progress and tutoring sessions.
  • Works with and/or demonstrates various types of audio-visual materials, computer applications, and other materials or delivery systems used in an instructional program.
  • Facilitates the learning process by conducting workshops and presentations for students enrolled in high-risk courses.
  • Meets with faculty regarding student progress and course content/materials, as needed.
  • Assists in the recruitment and retention of program students.
  • Performs other duties as assigned.

REQUIRED
EDUCATIONAND EXPERIENCE/TRAINING
  • Bachelor's degree in math, science or a related field.
  • Minimum of two years of experience working directly with underprepared post-secondary students in an academic environment.
  • Demonstrated previous success in motivating and encouraging students.
  • Demonstrated experience making sound decisions that affect a work unit or team.

KNOWLEDGE,SKILLS, and ABILITIES
  • Possess basic knowledge of fundamental Mathematic/English/Science concepts with the ability to apply in various situations.
  • Demonstrated knowledge of exemplary instructional methods and practices.
  • Possess excellent written, verbal, and interpersonal communication skills.
  • Ability to work accurately with great attention to detail.
  • Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment.
  • Ability to work in a fast-paced and high volume and service environment.
  • Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships.
  • Ability to utilize critical thinking to identify and implement efficiencies within daily operations.
  • Possess knowledge and ability to effectively and appropriately interact with students with varying linguistic and cultural backgrounds at the post-secondary level.
  • Possess sensitivity to appropriately respond to the needs of students and the community.

COMPETENCIES
CRITICALCOMPETENCIES
  • Service Focus
  • Communication
  • Adaptability

VERYIMPORTANT COMPETENCIES
  • Time Utilization
  • Continuous Improvement

IMPORTANTCOMPETENCIES
  • Collaboration
  • Quality of Work

PREFERRED QUALIFICATIONS
  • Master's degree.
  • Demonstrated teaching experience.
  • Demonstrated experience working or participating in TRIO or related programs.
  • Possess strong competency in Microsoft Office.
  • Demonstrated experience with the implementation of supplemental instruction or collaborative learning groups.
  • Experience with student tracking databases (such as BANNER, BLUMEN, etc.)

PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative ofthose that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonableaccommodation may be made to enable individuals with disabilities to performthe essential functions.)
  • The work is performed in a normal, professional office environment.
  • The work area is adequately lit, heated, and ventilated.
  • Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc.
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

This is a Part-Time Non-Bargaining Unit Position, Grade 10, with a Minimum Hiring Rate of: $24.00/ hour.
Special Note: This is 100% grant funded.
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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