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How much do student support navigator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for student support navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a student support navigator?

A Student Support Navigator is a professional who helps students access and utilize resources that support their academic and personal success. They serve as a point of contact for students who need assistance with challenges such as academic difficulties, mental health concerns, financial issues, and navigating campus services. Navigators often coordinate with faculty, counseling centers, financial aid offices, and other campus departments to ensure students receive comprehensive support. Their goal is to help students overcome barriers and stay on track toward graduation.

How does a student support navigator typically collaborate with faculty and other campus departments to assist students?

Student Support Navigators regularly work in close partnership with faculty, academic advisors, counseling services, and other campus offices to ensure students receive comprehensive guidance. They often serve as a central point of contact, coordinating referrals and facilitating communication between departments. Navigators may attend meetings with campus teams, participate in case management discussions, and provide faculty with updates or resources to better support students' academic and personal needs. This collaborative approach helps address challenges holistically and promotes student success.

What are the key skills and qualifications needed to thrive as a student support navigator, and why are they important?

To thrive as a Student Support Navigator, you generally need a background in education, counseling, or social work, often with a relevant bachelor's degree or equivalent experience. Familiarity with student management systems, case management software, and knowledge of campus resources is important. Excellent communication, empathy, problem-solving, and cultural competency help you build trust and effectively support diverse student populations. These skills ensure students receive timely, personalized assistance, promoting retention and academic success.

What is the difference between Student Support Navigator vs Academic Advisor?

AspectStudent Support NavigatorAcademic Advisor
CredentialsTypically requires a background in counseling, social work, or education; certifications varyOften requires a bachelor's degree in education, counseling, or related field; certifications may include advising credentials
Work EnvironmentSchools, colleges, or community organizations focused on student well-being and support servicesEducational institutions, primarily colleges and universities, focusing on academic planning and course selection
Employer & Industry UsageUsed by educational institutions to assist students with non-academic challengesCommonly employed by colleges and universities to guide students academically

The main difference is that Student Support Navigators focus on students' overall well-being and support needs, while Academic Advisors primarily assist with academic planning and course choices. Both roles are essential in supporting student success but serve different functions within educational settings.

What states have the most Student Support Navigator jobs?

States with the most job openings for Student Support Navigator jobs include:

What are popular job titles related to Student Support Navigator jobs?

For Student Support Navigator jobs, the most frequently searched job titles are:

Infographic showing various Student Support Navigator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Hourly - Student Success Navigator, CCOG

Lincroft, NJ

Brookdale Community College
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Brookdale Community Collegeexternal

$21 - $27.75/hr

Full-time

Posted 8 days ago

Job description

Overview

As a vital member of the Community College Opportunity Program (CCOG), the Student Success Navigator plays a pivotal role in fostering community engagement and enhancing student support initiatives at Brookdale College. This position focuses on developing strong relationships within Brookdale's regional communities to facilitate outreach initiatives in support of promoting access to Brookdale Community College and information about the Community College Opportunity Grant financial aid funding and student success services.

The Navigator actively engages with local students and families to address barriers to college access, provides connections to enrollment services and financial aid processes, and coordinates participation in community-based meetings, events and activities in Monmouth County. The Navigator works closely with other CCOG Staff members to ensure seamless integration of services and support for students related to admission and financial aid processes. program-related events.

Responsibilities
  • Coordinate one-on-one meetings, group information workshops and participate in community-based events and activities.
  • Promote outreach activities with community-based stakeholders, organizations and local school entities.
  • Coordinate and implement strategies for territorial or local on-site programs and special events focusing on high school, adult learners, and under-represented groups in the fulfillment of recruitment efforts.
  • Participate in student programs and activities related to Enrollment, Orientation and other student success or retention related activities and collaborate with Student Success Division to facilitate relevant retention and success initiatives.
  • Provide support for "Early College High School" and "College Readiness Now" initiatives at local high schools.
  • Create, package, monitor and distribute resource materials for site-specific student recruitment, financial aid and retention programs.
  • Perform other duties and responsibilities as assigned, including, but not limited to:
    • Stay informed about enrollment services, institutional, state, and federal financial aid opportunities for students, including relevant rules and regulations.
    • Stay current with and advocate for best practices in community outreach, including attending workshops, conferences, and other events focused on enrollment and retention priorities.
    • Collaborate in reviewing and enhancing CCOG operations and procedures, contributing to policy formulation, and devising and executing new strategies and procedures.
    • Establish operational goals and objectives for the role; implement and oversee methods and procedures to improve operations, including outreach and tracking efforts, as suitable for the position.
Qualifications

Education

  • Bachelor's Degree required or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Experience

  • Three (3) years of experience in higher education, student success, advising, case management, social services, workforce development, or a related field.
  • Experience working with diverse and underserved student populations.
  • Experience with student tracking systems, databases, or CRM platforms.
  • Experience collecting, managing, and reporting student data preferred.
  • Experience interacting with community organizations and social service agencies.

Knowledge, Skills, and Abilities

  • Strong communication and interpersonal skills.
  • Strong organizational, time management, and accountability skills.
  • Demonstrated commitment to equity, student success, and belonging.
  • Ability to manage multiple priorities and student caseloads.
  • Knowledge of student retention and persistence strategies.
  • Ability to gather, analyze, interpret, and report data.
  • Experience creating reports and maintaining records with a high degree of accuracy.
  • Proficiency in Microsoft Outlook, Word, Excel, Teams, Forms, and related technologies.
  • Ability to effectively serve diverse, multilingual, and vulnerable populations; bilingual/multilingual skills preferred.
  • Availability for occasional evening and weekend assignments.
Application DocumentsCover Letter, Other, ResumePay Rate$27.90/hrEmployment Type: OTHER

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