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Student Support Manager Jobs in Commerce, MI (NOW HIRING)

Position Type: Non-Certified Student Support Services/Food Services Date Posted: 7/6/2026 Location ... Attachment(s): * 17145 - Kitchen Manager Geisler.pdf

Provide administrative support, including scheduling, data management, communications, and office operations. * Support student engagement, recruitment, retention, and campus programming. * Assist ...

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Student Support Manager information

See Commerce, MI salary details

$20.2K

$60.9K

$108.6K

How much do student support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for student support manager in Commerce, MI is $60,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $81,700.00 per year, depending on experience, location, and employer.

What does a student support manager do?

A Student Support Manager oversees programs and services designed to help students succeed academically, socially, and emotionally. They coordinate resources such as counseling, tutoring, and special education support, working closely with students, families, and staff to address individual needs. Their goal is to create an inclusive environment where all students can thrive and overcome barriers to learning. Additionally, they monitor student progress and implement interventions as needed.

How does a student support manager collaborate with faculty and other departments to enhance student success?

A Student Support Manager works closely with faculty, academic advisors, and various campus departments to identify and address barriers to student success. This often involves coordinating interventions, sharing relevant student information (with respect to privacy policies), and developing programs that promote academic achievement and well-being. Regular meetings and cross-departmental initiatives are common, ensuring that students receive comprehensive support tailored to their individual needs. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive campus environment.

What are the key skills and qualifications needed to thrive as a student support manager, and why are they important?

A Student Support Manager typically requires a background in education, counseling, or social work, along with knowledge of student development and support services. Familiarity with student information systems, case management software, and data analysis tools is important for tracking progress and coordinating interventions. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively address diverse student needs. These skills ensure that students receive the guidance and resources necessary for academic and personal success, contributing to positive outcomes and retention.

What skills do you need to work in student support services?

A Student Support Manager needs strong communication and interpersonal skills to effectively assist students and collaborate with staff. Organizational abilities, problem-solving skills, and knowledge of student services or counseling are also important, along with proficiency in relevant software tools and a compassionate approach to student needs.

What cities near Commerce, MI are hiring for Student Support Manager jobs?

Cities near Commerce, MI with the most Student Support Manager job openings:

Infographic showing various Student Support Manager job openings in Commerce, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,946 per year, or $29.3 per hour.

PT Faculty Online Support

Washtenaw Community College

Ann Arbor, MI โ€ข On-site

$21.71/hr

Full-time

Retirement

Re-posted 27 days ago


Job description

Posting Details
Posting Details (Default Section)
Posting Number:
0603746
Position Title:
PT Faculty Online Support
Position is:
Part Time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Instruction
Position Description:
Picture Yourself here!
Why Join WCC?
  • An inclusive, welcoming environment for our students, faculty & staff
  • WCC tuition waiver of 3 credit hours per semester
  • Retirement options and flexible schedules available
  • Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more!
  • Check out our Part Time Benefits here

Position Summary:
The Part time Faculty Online Support will work in collaboration with the Center for Interactive Teaching & Learning's (CITL) Faculty Online Support team to provide customized faculty and student support for instructional technology media that relates to the Learning Management System (LMS), Canvas, and other 3rd party instructional tools.
Essential Job Duties and Responsibilities:
  • Scheduled and drop-in faculty and student support for:
    • LMS instructional and technical needs
    • Other 3rd party instructional technology tools associated with the LMS
  • Resolve Tier II LMS tickets with expedited solutions while meeting WCC's service level agreements accordingly
  • increase skills competencies, as assigned, in the areas pertaining to the use of LMS and 3rd party instructional software and design tools
  • Work collaboratively with the Faculty Online Support team for solution implementation, task coverage and completion
  • Communicate regular updates to the Director, Online Technologies indicating volume, trends and opportunities for software issues or training opportunities.
    Assist with Online Learning semester operations
  • Conduct and support accessibility reviews for best practices of ADA, Universal Design for Learning (UDL) and/or WCAG compliance standards.
  • Provide support for management and maintenance of LMS course sites.
  • Proficient use of helpdesk software, including the ability to look up hardware, software, and user information in helping resolve issues.
  • Work collaboratively with the WCC instructional designers, video specialists, and media specialists to efficiently resolve online course problem
  • Communicate effectively and efficiently with all tiers of help/support staff
  • Attend team, departmental and division meetings
  • Regular attendance on campus is required for this position
  • Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
  • Other duties as assigned.

Hours/Schedule:
This position will work varying hours 20-25 hours per week-, morning, day, evening and/or weekend hours. May be asked to cover other shifts.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
  • Associates Degree or higher and two (2) years' experience working with a technology platform (i.e. LMS), OR equivalent combination of education and technology experience.
  • Intermediate skills in MS Office.
  • Help desk experience and/or customer service/training experience combination.
  • Effective communication and customer service skills.
  • Active listening competencies
  • Ability to learn new software tools and higher-education instructional language.
  • Ability to work with autonomy, and within a team unit.
  • Ability to work varying hours 20-25 hours per week-, morning, day, evening and/or weekend hours.
  • Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.

Preferred Qualifications:
Additional Preferred Qualifications:
  • Experience directly supporting higher education faculty.
  • Learning Management System (LMS) experience.

Posting Date:
09/29/2025
Closing Date:
Open Until Filled
Yes
Special Instructions to Applicants:
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:
$21.71
Salary Comments: