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Student Support Manager Jobs in Detroit, MI (NOW HIRING)

University Prep Schools

Dean of Students

Detroit, MI · On-site

Manage student behavior, oversee disciplinary processes, and ensure consistency and equity in the ... Support staff capacity in using restorative practices and serve as a lead mediator for student ...

University Prep Schools

Dean of Students

Detroit, MI · On-site

Manage student behavior, oversee disciplinary processes, and ensure consistency and equity in the ... Support staff capacity in using restorative practices and serve as a lead mediator for student ...

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All JobsStudent Support JobsStudent Support Manager JobsStudent Support Manager Jobs in Detroit, MI

Student Support Manager information

See Detroit, MI salary details

$20.6K

$62.1K

$110.7K

How much do student support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for student support manager in Detroit, MI is $62,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $83,300.00 per year, depending on experience, location, and employer.

What does a student support manager do?

A Student Support Manager oversees programs and services designed to help students succeed academically, socially, and emotionally. They coordinate resources such as counseling, tutoring, and special education support, working closely with students, families, and staff to address individual needs. Their goal is to create an inclusive environment where all students can thrive and overcome barriers to learning. Additionally, they monitor student progress and implement interventions as needed.

How does a student support manager collaborate with faculty and other departments to enhance student success?

A Student Support Manager works closely with faculty, academic advisors, and various campus departments to identify and address barriers to student success. This often involves coordinating interventions, sharing relevant student information (with respect to privacy policies), and developing programs that promote academic achievement and well-being. Regular meetings and cross-departmental initiatives are common, ensuring that students receive comprehensive support tailored to their individual needs. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive campus environment.

What are the key skills and qualifications needed to thrive as a student support manager, and why are they important?

A Student Support Manager typically requires a background in education, counseling, or social work, along with knowledge of student development and support services. Familiarity with student information systems, case management software, and data analysis tools is important for tracking progress and coordinating interventions. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively address diverse student needs. These skills ensure that students receive the guidance and resources necessary for academic and personal success, contributing to positive outcomes and retention.

What skills do you need to work in student support services?

A Student Support Manager needs strong communication and interpersonal skills to effectively assist students and collaborate with staff. Organizational abilities, problem-solving skills, and knowledge of student services or counseling are also important, along with proficiency in relevant software tools and a compassionate approach to student needs.

What are the most commonly searched types of Student Support jobs in Detroit, MI?

The most popular types of Student Support jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Student Support Manager jobs?

Cities near Detroit, MI with the most Student Support Manager job openings:

Student Support Manager jobs near you

Student Support Guide

Macomb Community College

Clinton Township, MI • On-site

$16.56 - $17.88/hr

Part-time

Retirement, PTO

Posted 3 days ago

New

Job description

Salary: See Position Description
Location : Campus - To be determined by department, MI
Job Type: Part-Time
Job Number: 202301315
Department: Enrollment Services
Division: Admissions & Outreach
Opening Date: 08/19/2026
Closing Date: 9/2/2026 11:59 PM Eastern
Bargaining Unit: PT
Position Level: 4
Salary Range: $16.56-$17.88 or per the Collective Bargaining Agreement. Maximum salary upon new hire is $16.56.
Working Hours and/or Working Conditions: HOURS: To be scheduled by the department as needed but not to exceed 25 hours per week. Days and hours may vary and may include evenings. May be assigned to either campus.
Knowledge, Skills and Abilities: Must have excellent interpersonal skills, written and verbal skills. Ability to be intuitive to the feelings and interests of a diverse population of students and staff; experience explaining policies and processes. Interest in being part of an enthusiastic and supportive environment that encourages student success. Must be able to exercise independent judgment with minimal supervision.
Supervision: SUPERVISION RECEIVED: Reports to the Director of Admissions & Outreach; receives day-to-day work direction/assignments from Staff Coordinator, Student Support Guide Services, or the Manager of Admissions & Outreach. SUPERVISION GIVEN: None
Job Function
Assist with student support services for prospective, applied, and current students, recruitment and admission efforts which include applications, campus tours, new student orientation, placement testing, student service labs, Macomb OneCard, registration.
Job Responsibilities
  • Welcome and triage students upon office entry. May be assigned to work in Admissions & Outreach, Student Services Labs or Placement Testing on any given day.
  • Answering calls on the ACD line, making outbound calls and responding to emails from various departmental mailboxes
  • Assist and support students, staff and faculty in the various student service processes that could include:
  • Admission Account/Application
  • Registration - credit and workforce/continuing education
  • New Student Orientation
  • Macomb OneCard
  • Placement Test
  • Financial Aid
  • Forms/My Macomb
  • Direct students to appropriate offices as needed for assistance
  • Placement Test administrating
  • Proctor test by following appropriate testing procedures
  • Process test scores on Colleague
  • Provide copies of scores as needed to student
  • Maintain accurate test records
  • Monitoring and assisting students within the various office locations
  • Provide support as needed for campus tours
  • Assisting with student data entry in both Recruit and Colleague
  • Verify student data and take student photos for the Macomb OneCard
  • Handle special projects as assigned
  • Participate in departmental trainings as appropriate
  • Perform other duties as assigned

Education
High school diploma; some college coursework helpful.
Qualifications
Three years customer service experience required. Higher education setting preferred.
Part-time employees are eligible for some Macomb Community College benefits including retirement with the Michigan Office of Retirement Services, as well as voluntary options for retirement. Part-time employees are also eligible for accrual of PTO and tuition waivers.
To learn more, visit our Bargaining Unit Information page
https://www.macomb.edu/human-resources/employment-information/bargaining-unit-information.html

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