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Student Support Coordinator Jobs in Rochester, NY

SUNY Brockport

Area Coordinator

Brockport, NY · On-site

$57K - $62K/yr

Supervises resident assistants and other student support staff. Residential Curriculum ... Coordinator, at Determinations or requests for reasonable accommodation will be made on a case-by ...

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Student Support Coordinator information

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$12

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$35

How much do student support coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for student support coordinator in Rochester, NY is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.38 per hour, depending on experience, location, and employer.

What does a student support coordinator do?

A Student Support Coordinator is responsible for assisting students with academic, social, and emotional needs to help them succeed in school. They coordinate resources and services such as counseling, tutoring, and special accommodations, and act as a liaison between students, parents, teachers, and external organizations. Their goal is to ensure every student has access to the support they need to overcome challenges and reach their educational goals.

What are the key skills and qualifications needed to thrive as a student support coordinator, and why are they important?

To thrive as a Student Support Coordinator, you need a background in education, counseling, or social work, often supported by a bachelor's or master's degree in a related field. Familiarity with student information systems, case management software, and FERPA regulations is typically required. Strong interpersonal, problem-solving, and organizational skills help in building trust and effectively addressing student needs. These competencies ensure students receive timely support, contributing to their academic success and well-being.

What are some common challenges student support coordinators face when balancing the needs of students and institutional policies?

Student Support Coordinators often navigate the delicate balance between advocating for individual student needs and adhering to institutional policies or resource limitations. A common challenge is addressing students' academic, emotional, or accessibility concerns while ensuring compliance with privacy laws and campus guidelines. Coordinators typically collaborate with faculty, counselors, and administrative staff to find creative, policy-aligned solutions. Strong communication and problem-solving skills are essential to mediate between parties and deliver effective support.

What is the difference between Student Support Coordinator vs Academic Advisor?

AspectStudent Support CoordinatorAcademic Advisor
Required CredentialsHigh school diploma or associate degree; sometimes bachelor’sBachelor’s degree often in education, counseling, or related field
Work EnvironmentSchools, colleges, or universities; focus on student well-beingEducational institutions; focus on course planning and academic progress
Employer & Industry UsageEducational institutions, non-profits, government programsColleges, universities, academic institutions
Common Search & ComparisonYesYes

The main difference between a Student Support Coordinator and an Academic Advisor lies in their focus areas. Student Support Coordinators primarily address students' overall well-being, including mental health and social support, while Academic Advisors concentrate on academic planning and course selection. Both roles are vital in educational settings and often work together to support student success.

How to become a student support coordinator?

To become a student support coordinator, candidates typically need a bachelor's degree in education, counseling, social work, or a related field. Relevant experience working with students or in educational settings, strong communication skills, and knowledge of student services are also important; some roles may require certification or training in counseling or student support programs.

What is the role of a student support coordinator?

A student support coordinator is responsible for assisting students with academic, emotional, and social needs, often coordinating resources and services to promote student success. They may work closely with teachers, counselors, and families to develop individualized support plans and ensure a positive learning environment.

What are the most commonly searched types of Student Support jobs in Rochester, NY?

The most popular types of Student Support jobs in Rochester, NY are:

What are popular job titles related to Student Support Coordinator jobs in Rochester, NY?

For Student Support Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Student Support Coordinator jobs in Rochester, NY look for?

The top searched job categories for Student Support Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Student Support Coordinator jobs?

Cities near Rochester, NY with the most Student Support Coordinator job openings:

Student Support Coordinator jobs near you
Infographic showing various Student Support Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,996 per year, or $22.6 per hour.

Program Support Coordinator III

Rochester Institute of Technology

Rochester, NY • On-site

Full-time

Posted 11 days ago

Rochester Institute Of Technology rating

7.6

Company rating: 7.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

289th of 618 rated colleges and universities

Job description

Position Highlights
Join the Alumni & Constituent Engagement team and play a key role in supporting programs, events, and communications that strengthen connections between RIT and its alumni, donors, volunteers, and friends. This position provides administrative, operational, and customer service support that helps ensure the successful execution of engagement initiatives and the day-to-day operations of the department.
Key Responsibilities:
  • Provide administrative and operational support for alumni, donor, and constituent events, including registration management, event materials preparation, logistics coordination, and event follow-up.
  • Support engagement and outreach initiatives by preparing correspondence, maintaining event and volunteer records, and assisting with relationship-building efforts.
  • Manage calendars, schedule meetings, coordinate appointments, reserve spaces, and support leadership scheduling needs.
  • Assist with donor and constituent communications, including acknowledgements, invitations, event confirmations, and stewardship correspondence.
  • Maintain accurate constituent records and documentation within university systems, ensuring data integrity and timely updates.
  • Deliver exceptional customer service to alumni, donors, volunteers, and campus partners while handling sensitive information with professionalism and discretion.
  • Collaborate with colleagues across University Advancement and campus partners to support engagement activities, events, and special projects.

University Advancement | Alumni & Constituent Engagement
University Advancement fosters meaningful connections between RIT and its alumni, donors, parents, friends, and community partners. Within University Advancement, the Alumni & Constituent Engagement team develops programs, events, communications, and volunteer opportunities that strengthen lifelong relationships with the university and inspire engagement with the RIT community. Through collaboration, service, and relationship-building, the team supports RIT's mission and helps create lasting impact for students, alumni, and the university.
Essential Duties & Responsibilities
  • Ensures the smooth operation of day-to-day office tasks by coordinating with other departments and assisting with various administrative functions as needed
  • Handles front desk activities by greeting visitors, answering phones, and providing customer support. Serves as the 1st point of contact for assigned area
  • Coordinates and manages calendars, scheduling appointments, interviews, travel, and events. Assisting with or coordinating the preparation/ turnover of meeting space or work/ desk space
  • Prepares and distributes communications, including emails, memos, and reports, to various internal and external stakeholders
  • Handles documents, files, and records, ensuring proper filing systems. Secures sensitive and confidential records. Collects data, maintains database records, and assists with data analysis as needed
  • Manages office supplies, track inventory, and coordinate purchasing to maintain adequate resources for office operations
  • Assists with HR-related functions, including employee hiring, onboarding, and payroll processing, ensuring adherence to institutional policies
  • Processes expense reports, recording and receipting payments, creating invoices, and monitoring budgets. Provides purchasing support and p-card processes. Supports budget tracking, assisting with financial record-keeping and ensuring compliance with departmental budget guidelines
  • Coordinates and assist with event planning and logistical support for meetings, conferences, and other departmental activities
  • Assists in the preparation and organization of documents, presentations, and reports, ensuring they are accurate and timely
  • Other duties as assigned

Knowledge, Skills, & Abilities
  • Knowledge of administrative processes, including supply ordering, inventory tracking, and facilities management
  • Knowledge of human resources practices, including onboarding, payroll processing, and employee records management
  • Skill in scheduling, organizing, and coordinating meetings, appointments, and events for multiple stakeholders
  • Skill in handling and processing invoices, purchase orders, and expense reports with attention to detail and accuracy
  • Ability to communicate clearly and professionally with internal and external stakeholders, addressing inquiries and providing assistance
  • Ability to handle confidential information with discretion, ensuring compliance with organizational and legal privacy standards

Minimum Education & Experience
  • Associate's degree in related field
  • 5 years of related experience
  • Equivalent combination of experience and education may be considered

Job Level Overview
Operations, Administrative, Service, or Technical Support Level 3 - Senior level role with considerable knowledge and skills. Performs complex tasks and project work. Work is typically not routine and requires troubleshooting and analysis. Mentors or guides less experienced staff.
FLSA Category
Non-Exempt
Work Location
Hybrid
Compensation
$19.65 - $31.45 USD Hourly
Application Materials
When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.
Cover Letter, Curriculum Vitae or Resume
Candidates must be eligible to work in the United States.
Additional Details
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.
If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to careers@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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About Rochester Institute of Technology

Sourced by ZipRecruiter

Rochester Institute of Technology (RIT) is a preeminent institution in the education services industry, located in Rochester, NY, US. Renowned globally for its innovative and industry-aligned education, RIT was established in 1829 and has since then been committed to offering academic rigor in fields of study with an emphasis on applied learning. This is evidenced by their broad spectrum of undergraduate and graduate programs in areas such as engineering, science, business, and fine arts. RIT's mission centers on providing technology-based educational programs for career-minded students.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

Year founded

1829

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