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Student Support Coordinator Jobs in Virginia (NOW HIRING)

PHILLIPS PROGRAMS

Student Support Assistant

Annandale, VA · On-site

$15.25 - $19.25/hr

In coordination with the Behavior Department and Classroom staff, Student Support Assistants provide support as assigned to classroom staff both during the school day and after dismissal. Additional ...

PHILLIPS PROGRAMS

Student Support Assistant

Fairfax, VA · On-site

$29K - $45K/yr

In coordination with the Behavior Department and Classroom staff, Student Support Assistants provide support as assigned to classroom staff both during the school day and after dismissal. Additional ...

PHILLIPS PROGRAMS

Student Support Assistant

Annandale, VA · On-site

$29K - $45K/yr

In coordination with the Behavior Department and Classroom staff, Student Support Assistants provide support as assigned to classroom staff both during the school day and after dismissal. Additional ...

PHILLIPS PROGRAMS

Student Support Assistant

Fairfax, VA · On-site

$15.50 - $19.75/hr

In coordination with the Behavior Department and Classroom staff, Student Support Assistants provide support as assigned to classroom staff both during the school day and after dismissal. Additional ...

Salem City Schools

Student Support Specialist

Salem, VA · On-site

$19.34 - $29.58/hr

Coordinates faculty coverage for student support programs;Performs related tasks as required. KNOWLEDGE, SKILLS, AND ABILITIES:General knowledge of subject(s) taught; general knowledge of the ...

Amherst College

Director of Student Care

Amherst, VA

$90K - $100K/yr

Oversees work of wellbeing checks and outreach of the Area Coordinators. Student Support * Manages a caseload of students experiencing significant difficulties related to mental health, physical ...

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How much do student support coordinator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for student support coordinator in Virginia is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.48 per hour, depending on experience, location, and employer.

What does a student support coordinator do?

A Student Support Coordinator is responsible for assisting students with academic, social, and emotional needs to help them succeed in school. They coordinate resources and services such as counseling, tutoring, and special accommodations, and act as a liaison between students, parents, teachers, and external organizations. Their goal is to ensure every student has access to the support they need to overcome challenges and reach their educational goals.

What are the key skills and qualifications needed to thrive as a student support coordinator, and why are they important?

To thrive as a Student Support Coordinator, you need a background in education, counseling, or social work, often supported by a bachelor's or master's degree in a related field. Familiarity with student information systems, case management software, and FERPA regulations is typically required. Strong interpersonal, problem-solving, and organizational skills help in building trust and effectively addressing student needs. These competencies ensure students receive timely support, contributing to their academic success and well-being.

What are some common challenges student support coordinators face when balancing the needs of students and institutional policies?

Student Support Coordinators often navigate the delicate balance between advocating for individual student needs and adhering to institutional policies or resource limitations. A common challenge is addressing students' academic, emotional, or accessibility concerns while ensuring compliance with privacy laws and campus guidelines. Coordinators typically collaborate with faculty, counselors, and administrative staff to find creative, policy-aligned solutions. Strong communication and problem-solving skills are essential to mediate between parties and deliver effective support.

What is the difference between Student Support Coordinator vs Academic Advisor?

AspectStudent Support CoordinatorAcademic Advisor
Required CredentialsHigh school diploma or associate degree; sometimes bachelor’sBachelor’s degree often in education, counseling, or related field
Work EnvironmentSchools, colleges, or universities; focus on student well-beingEducational institutions; focus on course planning and academic progress
Employer & Industry UsageEducational institutions, non-profits, government programsColleges, universities, academic institutions
Common Search & ComparisonYesYes

The main difference between a Student Support Coordinator and an Academic Advisor lies in their focus areas. Student Support Coordinators primarily address students' overall well-being, including mental health and social support, while Academic Advisors concentrate on academic planning and course selection. Both roles are vital in educational settings and often work together to support student success.

How to become a student support coordinator?

To become a student support coordinator, candidates typically need a bachelor's degree in education, counseling, social work, or a related field. Relevant experience working with students or in educational settings, strong communication skills, and knowledge of student services are also important; some roles may require certification or training in counseling or student support programs.

What is the role of a student support coordinator?

A student support coordinator is responsible for assisting students with academic, emotional, and social needs, often coordinating resources and services to promote student success. They may work closely with teachers, counselors, and families to develop individualized support plans and ensure a positive learning environment.

What are the most commonly searched types of Student Support jobs in Virginia?

The most popular types of Student Support jobs in Virginia are:

What are popular job titles related to Student Support Coordinator jobs in Virginia?

For Student Support Coordinator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Student Support Coordinator jobs in Virginia look for?

The top searched job categories for Student Support Coordinator jobs in Virginia are:

What cities in Virginia are hiring for Student Support Coordinator jobs?

Cities in Virginia with the most Student Support Coordinator job openings:

Student Support Coordinator jobs near you
Infographic showing various Student Support Coordinator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,201 per year, or $22.7 per hour.

Student Support Specialist

George Mason University

Fairfax, VA • On-site

$50K/yr

Full-time

Re-posted 13 days ago

George Mason University rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

129th of 623 rated colleges and universities

Job description

Department: University Life
Classification: Education Support Spec 2
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Salary range starting low $50k; commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The Dean of Students' Office works to promote the engagement, well-being, and success of all Mason students and the Mason community.
About the Position:
The Student Support Specialist in the Dean of Students' (DOS) Office serves on the Threat Assessment Team (TAT) and as a representative of the DOS Office where appropriate. This position supports and manages constituent care to address the needs and concerns of students, families, the campus and external communities, as well as connecting with resources.
The Student Support Specialist is responsible for the University's Threat Assessment Team's logistical coordination, training opportunities, case management, effective management, oversight of case follow-up, and data management. Additionally, this position has responsibility for administrative duties including, but not limited to, the Dean of Student record certification verification process, coordination of the University Life contract approval process, and reporting to University Counsel. The position reports to the AVP and Dean of Students with shared oversight by the Director of Behavioral Threat Assessment Management.
Responsibilities:
Constituent Care:
  • Serves as a point of contact and meets with students and constituents (families, faculty/staff, community members, etc.) to assess and address concerns such as student health and welfare, constituent health, well-being, and personal concerns;
  • Researches constituent questions to determine resources and refers students and constituents to the appropriate university units who can respond to their needs (these may include Counseling and Psychological Services, Student Health Services, the Student Support and Advocacy Center, Academic Advisors, Success Coaching, etc.);
  • Serves as a representative of the Dean of Students Office for faculty, staff, students, family, and the community for events, programs, consultation, etc. This includes responding to emails received to the Dean of Student Office inbox, and may also include serving as a representative at orientation events, family weekend, and other special events on behalf of the Dean of Students Office;
  • Manages a caseload of low-level student cases to provide student support, advocacy, and resources; and
  • Serves as a liaison with student and academic units in order to have an understanding of the resources available to students, and serves as a bridge between the student and unit for ease in transition to the referral unit.

Threat Assessment Team Management:
  • Coordinates for the effective logistical coordination components of the Threat Assessment Team to include, but not limited to, scheduling meetings, coordination and management of team training, and note taking;
  • Monitors and manages timely case follow-up to ensure appropriate intervention, accurate documentation, and continuity of care for students;
  • Ensures case information is accurately uploaded into the data management platform, to maintain complete records and support coordinated response efforts; and
  • Researches, compiles, and distributes training opportunities to team members, and manages the records of all trainings completed by team members, to ensure compliance with state law.

Administrative Coordination:
  • Coordinates the verification process for the Dean of Students record certifications as needed, to confirm accuracy of student records and support official certification requests;
  • Coordinates the contract approval process within University Life, the Dean of Students Office, and University Life Central to ensure timely review and approval of contracts, and maintains accurate records of all contracts to support University Counsel reporting requirements; and
  • Provides additional administrative coordination support as needed, to maintain efficient office operations and assist with departmental initiatives.

Divisional and Departmental Service:
  • Supports divisional planning initiatives and other special projects as assigned. Actively participates in University Life divisional meetings, initiatives, and in-person events to stay connected with divisional and institutional priorities, and to foster a cross-unit collaboration;
  • Participates in professional development workshops and training sessions for staff across the division to promote continuous learning and skill enhancement;
  • Stays informed about best practices, research, and emerging trends in higher education and student support services to ensure the Dean of Students Office remains innovative and responsive to the evolving needs of the student body;
  • Serves on a University Life Collaborative (Academic Engagement, Programming, or Rapid Response) on a cyclical basis, fulfilling assigned responsibilities to support cross-departmental coordination and student-focused initiatives;
  • Supports divisional initiatives and other special projects as assigned, actively participating at in-person events and volunteer opportunities to represent the Dean of Students Office, Threat Assessment Team, and University Life effectively to the campus community; and
  • Performs other duties as assigned to support departmental operations and ensure the effective delivery of services and programs.

Required Qualifications:
  • High school diploma or equivalent;
  • Administrative assistance experience demonstrating the ability to organize data and manage projects;
  • Experience using databases proficiently in support of office operations;
  • Knowledge of institutional policies and privacy laws governing access to student records and sensitive information, including the ethical and legal use of technology for storing and accessing confidential student records and institutional data;
  • Knowledge of federal and state requirements and university policies related to information management and data protection;
  • Demonstrated interpersonal and communication skills;
  • Demonstrated technical proficiency with data management software to maintain and track records;
  • Demonstrated organizational and time-management skills and the ability to manage and complete requests and projects from multiple individuals in a timely manner;
  • Ability to communicate and interact effectively and respectfully with students, families, faculty, the community, stakeholders, and law enforcement agencies;
  • Ability to exercise sound judgment on how and when to refer those in need of assistance to the appropriate staff members and resources;
  • Ability to respond and manage difficult situations involving issues of crisis/emergency situations;
  • Ability to create an atmosphere where people feel welcome, valued, and free to ask questions and obtain assistance; and
  • Ability to handle confidential information and adhere to policies and procedures.

Preferred Qualifications:
  • Bachelor's degree in a related field;
  • Prior university working experience, either as a FT/PT employee, Graduate Assistantship, or undergraduate student employee;
  • Experience using Banner, Guardian (Campus Kaizen) and/or similar case management platforms and purchasing databases such as eVA;
  • Experience with emergency or crisis response and prevention efforts;
  • Working knowledge of emergency or crisis response and prevention protocols;
  • Understanding of the Family Educational Rights and Privacy Act (FERPA); and
  • Proficient skills with the following databases preferred: Banner, Guardian (Campus Kaizen), and/or equivalent case management platforms, and purchasing databases such as eVA.

Instructions to Applicants:
For full consideration, applicants must apply for the Student Support Specialist at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.
Posting Open Date: June 15, 2026
For Full Consideration, Apply by: June 29, 2026
Open Until Filled: Yes
Mason Ad Statement
George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the largest and most diverse public research university in Virginia, offering degree programs at the master's, doctoral, and professional level, along with certificates and credentials.
George Mason fosters an All Together Different environment for students, faculty, and staff, driven by our core beliefs. We believe in inclusivity over exclusivity; we believe in advancing our mission by being willing to take risks, not avoiding them; and we believe our best work is possible when we apply our diversity of origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

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