Student Success Program Assistant Jobs (NOW HIRING)

Student Success Splst
Requisition ID
req37757
Working Title
Student Success Splst
Position Grade
10
Position Summary
Student Support Services-TRIO (SSS), a federally funded U.S. Department of Education TRIO Program, is seeking a dynamic, self-motivated individual to step into the role of Student Success Splst and join our team. SSS provides comprehensive and sensitive support to college participants, focusing on educational, social, and cultural experiences to enhance graduation rates for low-income, first-generation, and students with disabilities. On occasion, weekend and evening hours will be required.
Our mission: The mission of Student Support Services-TRIO is to increase the college retention and graduation rates of program participants at the University of New Mexico Main Campus. The SSS program draws upon a holistic framework where committed participants receive individualized support by addressing their educational and personal needs.
The ideal candidate is passionate about helping students navigate through the university systems and is a proactive problem-solver, adept at working collaboratively in a fast-paced office environment. They embody a student-centered, holistic approach and are deeply committed to student success. They will be responsible for providing ongoing academic advising and provide support to participants' individual needs and career exploration. They will assist in the development and delivery of outreach efforts for program promotion and assist in attracting and retaining qualified applicants to the SSS program.
Duties and Responsibilities:

• Works directly with SSS program students one-on-one or in a group setting providing holistic-proactive advisement, financial aid/scholarship advisement, advocacy and program services.
• Assists with outreach and retention activities designed to attract, retain, and serve SSS students.
• Supports activity logistics, communications and outreach that promotes an inclusive climate for the SSS population; foster a supportive climate and students' sense of belonging.
• Assists in the preparation, logistics, and delivery of workshops (academic success, time management, study skills, financial literacy, FAFSA applications, career development, etc.), presentations, and orientations promoting student success.
• Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments; engages in directed professional development.
• Maintains and documents records; assists with data collection to generate reports.
• Performs miscellaneous job-related duties as assigned to fulfill the SSS grant objectives and goals.

This position is multifaceted and impacts many key performance initiatives the university promotes to ensure that students are successful at UNM. As a result, the ability and willingness to collaborate with other departments, academic units, internal/external donors, and other university stakeholders is essential.
See the Position Description for additional information.
Conditions of Employment

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

Minimum Qualifications
Bachelor's degree; no previous experience required.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications

• Experience working in a higher education setting and knowledge of campus resources.
• Experience and or familiarity working with low-income, first-generation-to-college, and or disabled students.
• Experience in working with TRIO programs.
• Ability to coordinate and organize educational programs, meetings and or special events.
• Demonstrates strong interpersonal and communication skills.
• Ability to be flexible and adapt to changing priorities.
• Demonstrated ability to outreach to students on a continuous basis providing guidance and support.
• Ability to work collaboratively as a team member.

Additional Requirements
Campus
Main - Albuquerque, NM
Department
College Enrichment & Outreach Prgms (027A)
Employment Type
Staff
Staff Type
Term - Full-Time
Term End Date
08/31/2027
Status
Non-Exempt
Pay
Hourly: $19.56 - $26.85
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
Yes
For Best Consideration Date
9/11/2026
Eligible for Hiring Incentive
Eligible for Remote Work
No
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
A complete application will include:
1. Resume with three references. Supervisory references are preferred. The resume should include beginning and ending dates of employment with hours worked each week.
2. Cover letter. In your cover letter include how you meet the preferred qualifications for the position. Additionally, you should address your willingness and ability to work on occasional weekends and evenings.
3. Finalists should be prepared to provide official educational transcripts if selected for hire.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
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