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Student Services Office Assistant Jobs (NOW HIRING)

Ohio University

Student Office Assistant

Athens, OH · On-site

$11/hr

Student Services Student Assistants provide support to the Student Services Department, Admissions ... Provides administrative support in an office setting, including tasks such as answering phones and ...

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Student Services Office Assistant information

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How much do student services office assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for student services office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a student services office assistant?

Student Services Office Assistants provide administrative and clerical support to student services departments at educational institutions. Their responsibilities typically include answering phones, assisting students with inquiries, processing paperwork, scheduling appointments, and maintaining records. They play a key role in ensuring smooth office operations and helping students access the support and resources they need. This position requires strong organizational, communication, and customer service skills.

What are the key skills and qualifications needed to thrive as a student services office assistant?

To thrive as a Student Services Office Assistant, you need strong organizational skills, attention to detail, and familiarity with administrative procedures, often supported by a high school diploma or equivalent. Proficiency in office software like Microsoft Office Suite, student information systems, and scheduling platforms is typically required. Excellent interpersonal skills, customer service orientation, and the ability to handle confidential information make someone stand out in this role. These skills and qualities are crucial for efficiently supporting students and staff, ensuring smooth office operations, and fostering a positive campus environment.

What are some common challenges faced by student services office assistants, and how can they be managed?

Student Services Office Assistants often juggle multiple tasks such as answering student inquiries, managing records, and assisting with event coordination, which can sometimes lead to a fast-paced and dynamic work environment. Balancing competing priorities and addressing urgent student needs requires strong organizational and communication skills. Staying proactive, maintaining clear documentation, and seeking guidance from supervisors can help manage these challenges effectively. Additionally, collaborating with other staff members fosters a supportive team atmosphere and ensures smooth operations in the student services department.

What is the difference between Student Services Office Assistant vs Academic Advisor?

AspectStudent Services Office AssistantAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor's degree in education, counseling, or related field; often requires advising certifications
Work EnvironmentSchool or college administrative offices, student support centersAcademic departments, student advising offices, counseling centers
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonStudent Services Office Assistant vs Academic Advisor

The Student Services Office Assistant primarily handles administrative tasks and supports student services staff, while the Academic Advisor provides academic guidance and counseling to students. Both roles are essential in educational settings but differ in responsibilities and required qualifications.

What cities are hiring for Student Services Office Assistant jobs?

Cities with the most Student Services Office Assistant job openings:

What states have the most Student Services Office Assistant jobs?

States with the most job openings for Student Services Office Assistant jobs include:

What are popular job titles related to Student Services Office Assistant jobs?

For Student Services Office Assistant jobs, the most frequently searched job titles are:

Student Services Office Assistant jobs near you

Student Finanacial Services Office Assistant

Saint Joseph, MO • On-site

Missouri Western State University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Missouri Western State Universityexternal

$14 - $18.50/hr

Part-time

Re-posted 3 days ago

Key responsibilities

  • Assist students, families, faculty, and staff with financial aid and student accounts questions through frontline customer service and direct them to appropriate staff when necessary.

  • Support the processing of financial aid applications, forms, and document management, including scanning, indexing, and electronically filing documents into student records.

  • Perform administrative tasks such as answering phones, supporting front counter operations, assisting with payment processing, distributing refunds or checks, and maintaining organized records.

Job description

Posting Details
Position Information
Position Title
Student Finanacial Services Office Assistant
Department
Student Financial Services
Appointment Term
Academic Year (August - May)
FLSA
Non-Exempt
Job Summary
The Student Financial Services Office Assistant provides exceptional customer service to students, families, faculty, and staff by supporting the daily operations of the Student Financial Services Office. This position assists with both financial aid and student accounts functions through frontline customer service, document management, administrative support, and special projects while maintaining confidentiality and accuracy.
Essential Duties
The Student Financial Services Office Assistant is responsible for:
  • Providing excellent customer service in person, over the phone, and through email
  • Assisting students and families with general Student Financial Services questions and direct them to appropriate staff when necessary
  • Assisting students with completing financial aid applications and forms
  • Answering phones and respond to routine inquiries
  • Scan, image, index, and electronically file documents into student records
  • Verifying student information for accuracy while maintaining confidentiality
  • Assisting with document processing and administrative projects
  • Supporting front counter operations and daily office functions
  • Assisting with payment processing and other cashiering support as assigned
  • Assisting with distribution of student refunds, checks, or other office materials following established procedures
  • Assisting with data entry, report preparation, and other clerical tasks
  • Maintaining an organized workspace and assist with filing and records management
  • Learning and following University, federal, and departmental policies and procedures
  • Performing other duties as assigned

Required Qualifications
  • MoWest Student
  • Degree Seeking
  • At least an overall 2.0 GPA
  • Enrolled at least part-time

Preferred Qualifications
  • Previous customer service experience
  • Experience working in an office environment
  • Basic knowledge of Microsoft Office (Word, Excel, Gmail)

Knowledge, Skills, and Abilities
  • Excellent customer service and interpersonal skills
  • Strong verbal and written communication skills
  • Ability to maintain confidentiality of student information
  • Strong attention to detail and organizational skills
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Self-motivated and able to work independently while collaborating effectively with others
  • Willingness to learn new software systems and office procedures
  • Dependable with strong attendance and punctuality
  • Ability to work a consistent weekly schedule

Physical Demands
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Demands
Location where duties are to be performed
Eder Hall 103
Federal Work Study
Not Required
Hours of Work
20 hours per week
Schedule is variable based on class schedule
Please contact Student Financial Services with any questions about the schedule
Posting Detail Information
Posting Number
ST298P
Number of Vacancies
2
Open Date
08/12/2026
Priority Deadline
10/30/2026
Open Until Filled
Yes
Special Instructions Summary
All students are encouraged to apply for Federal Work Study. You must complete the Free Application for Federal Student Aid (FAFSA) and submit all requested documentation (if applicable) for your eligibility to be determined.
This position can hire a student who does or does not qualify for Federal Work Study eligibility. For more information on Federal Work Study eligibility, contact Student Financial Services. (Eder Hall 103; 816-271-4361; website)

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