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Student Services Associate Jobs in Silver Spring, MD

The department employs over 300 exempt, non-exempt, and student staff. GENERAL RESPONSIBILITIES: The Associate Director of Financial Services is responsible for managing internal business operations ...

Summer Research Assistant

Washington, DC · On-site

$17.25 - $21.75/hr

... Associate Dean for Academic Affairs SUPERVISORY ACCOUNTABILITY: The candidate might have the ... Serve as the main contact for student services related to all grant activities. • Conduct a ...

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Student Services Associate information

See Silver Spring, MD salary details

$10

$23

$42

How much do student services associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for student services associate in Silver Spring, MD is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.87 per hour, depending on experience, location, and employer.

How does a student services associate typically collaborate with other departments to support student success?

Student Services Associates work closely with departments such as academic advising, financial aid, and counseling to provide holistic support for students. This often involves coordinating referrals, sharing important student information (while respecting privacy guidelines), and participating in cross-departmental meetings to address student needs. By fostering strong communication and collaboration, Student Services Associates help ensure students receive timely guidance and resources throughout their academic journey.

What does a student services associate do?

A Student Services Associate supports students by providing resources, guidance, and assistance related to academic, administrative, and personal matters. They help students navigate registration, financial aid, counseling, and other campus services. Their role is to ensure students have access to the support they need to succeed in their academic journey and to foster a positive campus experience. They often serve as the first point of contact for student inquiries and may also organize events or workshops to promote student engagement.

What is the difference between Student Services Associate vs Academic Advisor?

AspectStudent Services AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageCommonly employed in student support services across educational institutionsPrimarily found in higher education advising students on academic planning
Search & Comparison IntentUnderstanding support roles assisting students in non-academic tasksGuiding students academically and planning their course schedules

The main difference is that Student Services Associates focus on providing general support and administrative assistance to students, while Academic Advisors specialize in academic planning and course guidance. Both roles are vital in educational settings but serve different functions within student success services.

What skills and qualifications are needed to thrive as a student services associate?

To thrive as a Student Services Associate, you need strong organizational skills, attention to detail, and a background in education or administrative support, often with a bachelor's degree preferred. Familiarity with student information systems (SIS), databases, and office software like Microsoft Office is typically required. Outstanding interpersonal communication, problem-solving abilities, and a customer service mindset help you effectively support students and collaborate with staff. These skills ensure smooth student services operations, enhance student satisfaction, and contribute to a positive campus environment.

What are popular job titles related to Student Services Associate jobs in Silver Spring, MD?

For Student Services Associate jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Student Services Associate jobs in Silver Spring, MD look for?

The top searched job categories for Student Services Associate jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Student Services Associate jobs?

Cities near Silver Spring, MD with the most Student Services Associate job openings:

Office Associate - Academic Support Services

Howard Community College Job Search

Columbia, MD • On-site

$16/hr

Part-time

Re-posted 15 days ago


Job description

Position Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title Office Associate - Academic Support Services FLSA Non-Exempt FT/PT Part Time Hours Per Week 20-25 Work Schedule 8:30am-5pm Monday-Wednesday Position Salary Range $16 hourly Summary
The office associate provides direct administrative support to the office supervisor, ACE director, and program advisors within the Academic Center for Excellence. This role requires exceptional customer service skills and the ability to implement effective problem-solving strategies in a dynamic tutoring environment serving 51+ tutors and three distinct programs.
The office associate will handle sensitive information with strict confidentiality and be adept at working in a diverse environment that includes neurodiverse and multilingual individuals. This is a part-time position for 8:30am:00 pm - 5:00 pm, Monday - Wednesday.  Occasional weekends might be required.
Essential Role Responsibilities
  Perform a variety of clerical and administrative tasks to support ACE operations. 
  Serve as the first point of contact for visitors, directing them to appropriate tutors and staff. 
  Monitor tutoring appointments and the scheduling system. 
  Respond to inquiries promptly and accurately or refer to appropriate resources. 
  Provide detailed information regarding departmental services, tutoring processes, and programs. 
  Assist with inventory management and maintenance of ACE supplies and equipment. 
  Prepare and process documents, including copying and faxing. 
  Support special events and projects as needed. 
  Perform additional duties as assigned to ensure smooth office operations.
Minimum Education Required Experience Required
  High school diploma or equivalent.
  Consistent and reliable attendance. 
  Demonstrated experience delivering exceptional customer service. 
  Strong verbal and written communication skills. 
  Ability to maintain confidentiality and handle sensitive information. 
  Proficiency in light typing and operation of standard office equipment. 
  Working knowledge of current Microsoft Office applications.
  Excellent organizational and time management skills. 
  Commitment to supporting the college's sustainability initiatives in environmental stewardship, social responsibility, and economic prosperity.
Minimum and Preferred Qualifications Physical Demand Summary
Multi-tasking in high volume traffic area.
Division Student Success Office Department Academic Support Services
Posting Detail Information
Posting Number NB295P Number of Vacancies 2 Best Consideration Date Job Open Date 06/02/2026 Job Close Date Continuous Recruitment? Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/5871 EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.