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Student Services Associate Jobs in Silver Spring, MD

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How much do student services associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for student services associate in Silver Spring, MD is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.87 per hour, depending on experience, location, and employer.

How does a Student Services Associate typically collaborate with other departments to support student success?

Student Services Associates work closely with departments such as academic advising, financial aid, and counseling to provide holistic support for students. This often involves coordinating referrals, sharing important student information (while respecting privacy guidelines), and participating in cross-departmental meetings to address student needs. By fostering strong communication and collaboration, Student Services Associates help ensure students receive timely guidance and resources throughout their academic journey.

What does a Student Services Associate do?

A Student Services Associate supports students by providing resources, guidance, and assistance related to academic, administrative, and personal matters. They help students navigate registration, financial aid, counseling, and other campus services. Their role is to ensure students have access to the support they need to succeed in their academic journey and to foster a positive campus experience. They often serve as the first point of contact for student inquiries and may also organize events or workshops to promote student engagement.

What is the difference between Student Services Associate vs Academic Advisor?

AspectStudent Services AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageCommonly employed in student support services across educational institutionsPrimarily found in higher education advising students on academic planning
Search & Comparison IntentUnderstanding support roles assisting students in non-academic tasksGuiding students academically and planning their course schedules

The main difference is that Student Services Associates focus on providing general support and administrative assistance to students, while Academic Advisors specialize in academic planning and course guidance. Both roles are vital in educational settings but serve different functions within student success services.

What are the key skills and qualifications needed to thrive as a Student Services Associate, and why are they important?

To thrive as a Student Services Associate, you need strong organizational skills, attention to detail, and a background in education or administrative support, often with a bachelor's degree preferred. Familiarity with student information systems (SIS), databases, and office software like Microsoft Office is typically required. Outstanding interpersonal communication, problem-solving abilities, and a customer service mindset help you effectively support students and collaborate with staff. These skills ensure smooth student services operations, enhance student satisfaction, and contribute to a positive campus environment.
What are popular job titles related to Student Services Associate jobs in Silver Spring, MD? For Student Services Associate jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Student Services Associate jobs in Silver Spring, MD look for? The top searched job categories for Student Services Associate jobs in Silver Spring, MD are:
Educational Associate - 12 Month (26-27)

Educational Associate - 12 Month (26-27)

Baltimore City Public Schools

Baltimore, MD • On-site

Full-time, Part-time

Posted 11 days ago


Baltimore City Public Schools rating

8.2

Company rating: 8.2 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

58th of 547 rated elementary and secondary schools


Job description

Teachers & Licensed Professionals - Position - EDUCATIONAL ASSOCIATE
Job Number 8600042433
Start Date
Open Date
Closing Date
Provides technical, administrative, and/or instructional support in the planning, development, or administration of academic or instructional programs, school-based administration, or student support programs. Functions as an educational professional with focus on facilitating or coordinating specific activities, providing professional guidance and support to staff or teachers, or ensuring the appropriate conduct, implementation, or delivery of academic programs or student services at the school or specific program level.
Essential Functions
  • Provides professional and technical assistance to administrators, teachers and staff in areas related to the implementation of instructional or student support programs, instructional support for teachers and paraprofessional staff, implementation of student services, or operational administration of schools
  • Assists in planning and conducting academic or student support programs and activities at the school or specific program level
  • Assists in the implementation and support of new initiatives and standards that provide for quality instruction, effective student services, and improved school operations
  • Assists in providing guidance and support to instructional staff as appropriate
  • Assists in coordinating and facilitating specific instructional and/or student support programs and projects as assigned
  • May plan and implement professional development presentations or demonstrations
  • Researches and analyzes data and prepares reports and recommendations
  • Assists in interpreting and communicating program specific standards, emphases, and guidelines
  • Assists in monitoring and evaluating specific programs and activities. Works with administrator or principal to ensure compliance with policies, procedures, and requirements
  • Assists in developing grant proposals, implementing grant programs, and reporting grant activities
  • Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board policies and professional standards

Desired Qualifications
Required:
  • Bachelor's degree in related field. Degree must be from an accredited college or institution
  • Valid Maryland State Department of Education Standard Professional Certificate with teaching endorsement
  • One year teaching or related experience
  • Excellent verbal and written communication skills
  • Effective interpersonal and organizational skills
  • Proficient in the knowledge and use of technical computer applications including Microsoft Office
  • Ability to establish and maintain effective relationships with students, peers, and parents
  • Ability to facilitate positive communication and coordination of program activities with teachers, administrators, and staff
  • Ability to analyze and interpret data and prepare reports
  • Ability to prepare and deliver effective presentations

Preferred:
  • Master's degree in related field.

Full time or Part time Full time
Additional Details
Qualified candidates for the above position must submit the following:
  • Completed online application
  • Resume that clearly demonstrates the above minimum qualifications.?It is important that you include all experiences and education related to the position to which you are applying.
  • Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
  • Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
  • All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
  • All documentation must be scanned and uploaded to application

Benefits?-- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link:?http://www.baltimorecityschools.org
Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social/emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community's long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see Baltimore City Board of School Commissioners Policies?JBA (Nondiscrimination - Students), ?JBB (Sex-Based Discrimination - Students), ?JICK (Bullying, Harassment, or Intimidation of Students), ?ACA (Nondiscrimination - Employees and Third Parties), ?ACB (Sexual Harassment - Employees and Third Parties), ?ACD (ADA Reasonable Accommodations), and?ADA (Equity), and the accompanying City Schools Administrative Regulations. City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups.?Link to Full Nondiscrimination Notice.
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This position is affiliated with the Baltimore Teachers Union (BTU) bargaining unit.?
This position is affiliated with the State Retirement Plan.

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About Baltimore City Public Schools

Sourced by ZipRecruiter

Baltimore City Public Schools (BCPS), also known as Baltimore City Public School System (BCPSS) or City Schools, is a public school system in Baltimore, Maryland. It serves Baltimore City’s youth and is distinct from the Baltimore County Public Schools system. As of 2012, it’s the fourth largest school system in Maryland with an enrollment of approximately 84,000 students in the 2014–15 school year.

Industry

Elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1939

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