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Student Services Associate Jobs in Wisconsin (NOW HIRING)

Power Wellness

Member Services Associate

Pewaukee, WI · On-site

Position Title: Member Services Associate Location: West Wood Health & Fitness Center Type ... fees, student and college guest passes, check in guests/members for all scheduled appointments ...

Power Wellness

Member Services Associate

Pewaukee, WI · On-site

Position Title: Member Services Associate Location: West Wood Health & Fitness Center Type ... fees, student and college guest passes, check in guests/members for all scheduled appointments ...

Madisoncollege

We value the ability to serve students from a broad range of cultural heritages, socioeconomic ... This position is responsible for instruction in the Human Services Associate Degree program at the ...

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Student Services Associate information

How does a student services associate typically collaborate with other departments to support student success?

Student Services Associates work closely with departments such as academic advising, financial aid, and counseling to provide holistic support for students. This often involves coordinating referrals, sharing important student information (while respecting privacy guidelines), and participating in cross-departmental meetings to address student needs. By fostering strong communication and collaboration, Student Services Associates help ensure students receive timely guidance and resources throughout their academic journey.

What does a student services associate do?

A Student Services Associate supports students by providing resources, guidance, and assistance related to academic, administrative, and personal matters. They help students navigate registration, financial aid, counseling, and other campus services. Their role is to ensure students have access to the support they need to succeed in their academic journey and to foster a positive campus experience. They often serve as the first point of contact for student inquiries and may also organize events or workshops to promote student engagement.

What is the difference between Student Services Associate vs Academic Advisor?

AspectStudent Services AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageCommonly employed in student support services across educational institutionsPrimarily found in higher education advising students on academic planning
Search & Comparison IntentUnderstanding support roles assisting students in non-academic tasksGuiding students academically and planning their course schedules

The main difference is that Student Services Associates focus on providing general support and administrative assistance to students, while Academic Advisors specialize in academic planning and course guidance. Both roles are vital in educational settings but serve different functions within student success services.

What skills and qualifications are needed to thrive as a student services associate?

To thrive as a Student Services Associate, you need strong organizational skills, attention to detail, and a background in education or administrative support, often with a bachelor's degree preferred. Familiarity with student information systems (SIS), databases, and office software like Microsoft Office is typically required. Outstanding interpersonal communication, problem-solving abilities, and a customer service mindset help you effectively support students and collaborate with staff. These skills ensure smooth student services operations, enhance student satisfaction, and contribute to a positive campus environment.
What are the most commonly searched types of Student Services jobs in Wisconsin? The most popular types of Student Services jobs in Wisconsin are:
What are popular job titles related to Student Services Associate jobs in Wisconsin? For Student Services Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Student Services Associate jobs in Wisconsin look for? The top searched job categories for Student Services Associate jobs in Wisconsin are:
Student Services Associate jobs near you
Infographic showing various Student Services Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Member Services Associate

Power Wellness

Pewaukee, WI • On-site

Part-time

Re-posted 14 days ago

Power Wellness rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

3rd of 63 rated gym and leisure clubs

Job description

Position Title: Member Services Associate
Location: West Wood Health & Fitness Center
Type: Part-time, Opening (4:45am-9am), Weekends as Needed
Summary:
We improve life and we're here to serve. What you do is something special and contributes towards improving health within your community. Power Wellness serves hospitals, healthcare systems, universities and community colleges with varying portfolios. We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center.
The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Essential Duties and Responsibilities:
1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
3. Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.
4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.
5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.
6. Effective radio communication with all departments as needed.
7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.
8. Maintain an average of 5 working shifts per month to ensure ability to perform job.
9. Must be able to stand for length of shift (generally 3-6 hours at a time).
10. Other duties as assigned.
Qualifications:
• High School diploma or GED preferred.
• 1 year certificate from college or technical school preferred.
• Minimum 6 months of related experience or training preferred.
• 2-3 years of sales, reception and computer skills preferred.
• CPR/AED certification required within 90 days of hire.
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• Ability to multi-task and maintain a controlled and professional demeanor.
• Proficient computer skills.

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