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Student Services Associate Jobs in Texas (NOW HIRING)

Qalam

Head of Student Services

Carrollton, TX · On-site

About the role Qalam Seminary is seeking a Head of Student Services to lead and manage all aspects of the student experience outside the classroom, reporting directly to the Associate Director. This ...

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Student Services Associate information

What does a student services associate do?

A Student Services Associate supports students by providing resources, guidance, and assistance related to academic, administrative, and personal matters. They help students navigate registration, financial aid, counseling, and other campus services. Their role is to ensure students have access to the support they need to succeed in their academic journey and to foster a positive campus experience. They often serve as the first point of contact for student inquiries and may also organize events or workshops to promote student engagement.

What skills and qualifications are needed to thrive as a student services associate?

To thrive as a Student Services Associate, you need strong organizational skills, attention to detail, and a background in education or administrative support, often with a bachelor's degree preferred. Familiarity with student information systems (SIS), databases, and office software like Microsoft Office is typically required. Outstanding interpersonal communication, problem-solving abilities, and a customer service mindset help you effectively support students and collaborate with staff. These skills ensure smooth student services operations, enhance student satisfaction, and contribute to a positive campus environment.

How does a student services associate typically collaborate with other departments to support student success?

Student Services Associates work closely with departments such as academic advising, financial aid, and counseling to provide holistic support for students. This often involves coordinating referrals, sharing important student information (while respecting privacy guidelines), and participating in cross-departmental meetings to address student needs. By fostering strong communication and collaboration, Student Services Associates help ensure students receive timely guidance and resources throughout their academic journey.

What is the difference between Student Services Associate vs Academic Advisor?

AspectStudent Services AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageCommonly employed in student support services across educational institutionsPrimarily found in higher education advising students on academic planning
Search & Comparison IntentUnderstanding support roles assisting students in non-academic tasksGuiding students academically and planning their course schedules

The main difference is that Student Services Associates focus on providing general support and administrative assistance to students, while Academic Advisors specialize in academic planning and course guidance. Both roles are vital in educational settings but serve different functions within student success services.

What are the most commonly searched types of Student Services jobs in Texas?

The most popular types of Student Services jobs in Texas are:

What are popular job titles related to Student Services Associate jobs in Texas?

For Student Services Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Student Services Associate jobs in Texas look for?

The top searched job categories for Student Services Associate jobs in Texas are:

What cities in Texas are hiring for Student Services Associate jobs?

Cities in Texas with the most Student Services Associate job openings:

Student Services Associate jobs near you
Infographic showing various Student Services Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Head of Student Services

Qalam

Carrollton, TX • On-site

Full-time

Re-posted 2 days ago

Key responsibilities

  • Provide day-to-day leadership and management of the student services team and its functions.

  • Oversee student support services, including advising, wellbeing resources, and general student welfare.

  • Serve as a primary point of contact for student concerns, questions, and needs, ensuring timely and appropriate resolution.

Job description

About Qalam
Qalam is an Islamic educational institute committed to nurturing faith, character, and personal growth through learning rooted in our sacred tradition. We believe that deepening one's understanding of Islam should lead to becoming a better person. Our mission is to inspire growth through nurturing education built on a sacred foundation.
Our Culture
Prophetic Character
At Qalam, our culture is deeply rooted in Prophetic character. We view education as a transformative endeavor-one that shapes not only minds, but hearts. Our team strives for excellence in all that we do, guided by the belief that our collective efforts can positively impact learners and the communities we serve.
Work Ethic
We believe that when dedicated people work together, they can achieve great things. Team members are encouraged to approach their responsibilities with diligence, passion, and a commitment to delivering high-quality outcomes.
Respect
Our faith teaches us the inherent dignity of every human being. At Qalam, respect is reflected through open communication, active listening, and genuine appreciation for one another's time and effort. We foster a collaborative, communicative, and responsive work environment where every team member feels valued.
Integrity
We value transparency and integrity in all aspects of our work. Team members are encouraged to communicate openly and share feedback constructively. This commitment to honesty and accountability builds trust and strengthens our team.
About the role
Qalam Seminary is seeking a Head of Student Services to lead and manage all aspects of the student experience outside the classroom, reporting directly to the Associate Director. This role oversees the student services team, ensures students are well-supported throughout their time at the seminary, and serves as a central point of contact for student needs, concerns, and wellbeing. The Head of Student Services works closely with academic and enrollment teams to ensure a cohesive and supportive student experience.
What you'll do
• Provide day-to-day leadership and management of the student services team and its functions.
• Oversee student support services, including advising, wellbeing resources, and general student welfare.
• Develop, maintain, and enforce student services policies and procedures.
• Serve as a primary point of contact for student concerns, questions, and needs, ensuring timely and appropriate resolution.
• Coordinate student life programming and activities that support community and engagement.
• Monitor student satisfaction and identify opportunities to improve the overall student experience.
• Collaborate with academic affairs and enrollment teams to ensure consistent communication and support across the student lifecycle.
• Maintain accurate records of student services activity, cases, and outcomes.
• Escalate significant student concerns or disciplinary matters to the Associate Director as needed.
• Prepare regular reports on student services performance and operations for the Associate Director.
Qualifications
• Bachelor's degree required; Master's degree preferred, ideally in student affairs, counseling, education, or a related field.
• Several years of experience in student services, student affairs, or a related leadership role, ideally within a seminary, madrasa, or higher education setting.
• Demonstrated experience managing a team and overseeing student-facing programs.
• Strong interpersonal skills with the ability to handle sensitive student matters with care and discretion.
• Excellent organizational, communication, and problem-solving skills.
• Sound judgment in assessing when issues require escalation.
• Comfort working within a faith-based or mission-driven institutional environment.

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