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Student Financial Assistant Jobs in Oregon (NOW HIRING)

University of Oregon

Director of PathwayOregon

Eugene, OR · On-site

$85K - $95K/yr

... students receive financial funding and are connected to a dedicated team of advisors who provide holistic wraparound support. Position Summary The Director of PathwayOregon reports to the Assistant ...

Wireless Vision

Retail Associate Manager

Eugene, OR · On-site

$16.50 - $22.25/hr

... resets. * Assist with all functions within a retail store in compliance with Wireless Vision ... Student financial assistance * Medical, dental and vision benefits * Phone service discounts

Wireless Vision

Retail Associate Manager

Eugene, OR

$16.50 - $22.25/hr

... resets. * Assist with all functions within a retail store in compliance with Wireless Vision ... Student financial assistance * Medical, dental and vision benefits * Phone service discounts

Wireless Vision

Retail Associate Manager

Eugene, OR

$16.50 - $22.25/hr

... resets. * Assist with all functions within a retail store in compliance with Wireless Vision ... Student financial assistance * Medical, dental and vision benefits * Phone service discounts

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Student Financial Assistant information

What are some typical challenges a student financial assistant may face when supporting students?

Student Financial Assistants often encounter challenges such as handling confidential information with discretion, managing a high volume of inquiries during peak times (like the start of semesters), and clearly explaining complex financial aid policies to students from diverse backgrounds. They must balance accuracy and empathy, ensuring students feel supported while adhering to regulations. Strong organization and communication skills are essential to navigate these aspects effectively.

What is a student financial assistant?

Student financial assistants are individuals who help students navigate financial matters related to their education, such as applying for financial aid, scholarships, grants, and managing tuition payments. They may work in college or university financial aid offices, providing support and guidance to students and families. Their responsibilities often include answering questions about financial aid forms, assisting with budgeting, and ensuring students understand their financial responsibilities. Student financial assistants play a key role in making higher education more accessible by helping students secure funding and stay informed about their options.

What are the key skills and qualifications needed to thrive as a student financial assistant?

To thrive as a Student Financial Assistant, you need strong analytical skills, attention to detail, and a foundational understanding of finance or accounting, typically supported by coursework or relevant experience. Familiarity with financial management software, spreadsheets (such as Microsoft Excel), and student information systems is often required. Excellent customer service, problem-solving abilities, and clear communication help you effectively assist students and collaborate with staff. These skills ensure accurate financial processing, regulatory compliance, and positive interactions with students seeking support.
What cities in Oregon are hiring for Student Financial Assistant jobs? Cities in Oregon with the most Student Financial Assistant job openings:
Student Financial Assistant jobs near you

Financial Aid Specialist 1

Portland State University

Portland, OR • On-site

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Portland State University rating

7.2

Company rating: 7.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

383rd of 617 rated colleges and universities

Job description

Position Announcement
Position Details
Proposed Start Date
09/01/2026
Classification Title
Office Specialist 1
Working Title
Financial Aid Specialist 1
Department
331241 - FAO Financial Aid
Position Number
D99766
Representation
OP - SEIU/OPEU Local 503
Position FTE
.5
End date, if applicable
Position Summary
Brief Description of PSU/School/Dept
Portland State University is a public institution chartered by the State of Oregon and is fully accredited by the Northwest Commission on Colleges and Universities. Founded in 1946 as an extension school for GIs returning home after World War II, PSU is now Oregon's only urban public research university encompassing 50 city blocks, nine schools and colleges, and offers over 200 degree programs. During the most recent academic year, 19,687 students were enrolled at PSU, including approximately 900 international students from 61 countries. PSU currently employs approximately 5,200 people, including 1,500 research and instructional faculty members.
Our mission to "Let Knowledge Serve the City" reflects our dedication to finding creative, sustainable solutions to local and global problems. Our location in the heart of Portland, one of America's most dynamic cities, gives our students unmatched access to career connections and an internationally acclaimed culture scene. "U.S. News & World Report" ranks us among the nation's most innovative universities. The School of Business is one of ten schools or colleges at PSU offering seven masters programs in addition to an undergraduate program.
Position Summary
The Financial Aid Specialist is part of the Student Support team and provides customer service to assist students, their families and the campus community with all aspects of the financial aid process. The purpose of this position is to provide direct customer service, by assisting students and parents with all aspects of the financial aid process. Responsibilities include providing information in person, by phone, chat and through email concerning student financial aid status, electronic application procedures, and financial aid eligibility policies. Additionally, Financial Aid Specialists contribute to prospective and new student efforts as a dedicated financial aid presence during Admissions' recruitment season. They also provide limited administrative support and coordination for the office's customer service strategy.
Minimum Qualifications from Classification
Completion of courses or training in Office Technology; OR
One year of general clerical experience which included typing, word processing, or other generation of documents; OR
An equivalent combination of training and experience.
Additional Minimum Qualifications for this Position
  • Have at least one year of customer service experience.
  • Have a basic knowledge of the use of personal computers with a functional knowledge of word processing, spreadsheets, and database navigation.
  • Able to access Federal Student Aid (FSA) systems.
  • Able to operate standard office machines such as copiers and scanners.
  • Able to read, understand and retain federal and state rules and regulations.
  • Able to read, understand and retain institutional policies and procedures.
  • Able to engage and communicate effectively with a diverse student body in an empathetic manner, both verbally and in writing.
  • Successful completion of a background check.

Preferred Qualifications
  • Bilingual in English/Spanish: written and spoken;
  • Have two (2) years of customer service experience in a financial aid office, non-profit agency, or related venue serving students and applying appropriate rules and regulations.
  • Have a student-centered customer service perspective.
  • Have knowledge of current federal and state financial aid rules and regulations.
  • Have working knowledge of Ellucian Banner or other financial aid management system (FAMS).
  • Able to handle numerous tasks simultaneously, meet deadlines and time limits.
  • Able to work independently with minimal direction.
  • Able to analyze situations accurately and adopt an effective course of action.
  • Able to read, understand and retain complex financial aid policies and regulations.

Key Cultural Competencies
  • Creates an environment that acknowledges, encourages and celebrates differences.
  • Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
  • Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
  • Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours
20 hours per week between the hours of 9-5pm; schedule to be determined
Total Compensation Range & Benefits Statement
The starting hourly salary for this position is $18.06 to $20.19 and may be negotiated dependent upon the factors above, the budget of the hiring department, and approval from HR.
PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator
Application Instructions
Additional Information
Additional Application Instructions (deadlines, etc.)
Please include the names, email addresses and phone numbers for 3 professional references.
Background Check Required
Yes
If you have questions
Search Details
Posting Close Date
Application screening begins
07/23/2026

What Portland State University employees say

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About Portland State University

Sourced by ZipRecruiter

Portland State University (PSU) is a renowned institution located in Portland, Oregon. With a commitment to excellence and innovation, PSU offers a diverse range of undergraduate and graduate programs, preparing students for successful careers. The university's faculty members are experts in their fields, providing a high-quality education in a dynamic learning environment. PSU is deeply connected to its community, actively engaging in initiatives that address local and global challenges. With a focus on sustainability, social justice, and community outreach, PSU strives to make a positive impact in Portland and beyond. Situated in a vibrant city known for its livability and surrounded by the natural beauty of the Pacific Northwest, PSU offers students a unique and enriching educational experience that equips them to shape a better future.

Industry

Education

Company size

1,001 - 5,000 Employees

Headquarters location

Portland, OR, US

Year founded

1946

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