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Monitors and manages student account payments and processes. Maintains PCI compliance for the College. Assists Student Accounts Manager with creating and innovating office processes. Updates and ...

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As of Sep 9, 2026, the average yearly pay for student accounts collection manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Student Accounts Collection Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Student Accounts Coordinator

Davenport, IA • On-site

St. Ambrose University
Colleges, Universities, and Professional Schools • 201 - 500 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


St. Ambrose University rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

236th of 631 rated colleges and universities


Job description

Student Accounts Coordinator

St. Ambrose University is seeking a Student Accounts Coordinator to support the full lifecycle of student financial transactions while providing outstanding service to students, families, faculty, and staff.

In this vital role, you will help ensure the accuracy and integrity of student account records, process payments and refunds, reconcile financial transactions, coordinate collections activities, and serve as a key resource for student account questions. You will also provide backup support for Student Financial Services operations and assist with workflow coordination within the department.

Key Responsibilities

  • Assist students, parents, faculty, and staff with questions regarding student accounts, billing, payment options, and account services.
  • Process accounts receivable transactions and ensure accurate posting of payments.
  • Prepare account statements, student refunds, student payroll transactions, and related financial records.
  • Research and resolve student account issues in collaboration with campus departments.
  • Serve as a backup for Student Financial Services phone, email, and walk-in inquiries.
  • Verify, post, reconcile, and maintain student account data in University systems.
  • Conduct collection activities in accordance with University policies and regulations.
  • Audit invoices, investigate discrepancies, and prepare reports as needed.
  • Invoice third-party sponsors, employers, and agencies for student-related charges.
  • Maintain compliance with FERPA and applicable federal, state, and University regulations.
  • Support departmental workflow coordination and process monitoring.

Qualifications

Required

  • Associate's degree with 12-15 credit hours of accounting coursework.
  • Knowledge of accounts receivable, cash handling, account reconciliation, and accounting principles.
  • Strong customer service, communication, and organizational skills.
  • Excellent attention to detail and accuracy.
  • Proficiency with Microsoft Office and financial software systems.

Preferred

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Experience working with student information systems or higher education financial operations.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, vision, and retirement plans.
  • Generous paid time off and holidays.
  • Tuition Remission.
  • Professional development opportunities.
  • Supportive and collaborative work environment.
  • Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose University and its affiliate campuses are an inclusive, Catholic and diocesan community of learners empowering all members of that community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose is an equal opportunity employer.


How to Apply

Interested candidates should submit your resume, cover letter, and contact information for three professional references through our online application portal at https://stambroseuniv.applicantlist.com. Applications will be reviewed on a rolling basis until the position is filled. #HEJ


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