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Stratton Amenities Jobs (NOW HIRING)

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most ...

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Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to ...

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to ...

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to ...

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to ...

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to ...

Perform all other duties as assigned by onsite management Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion is essential to making connections in a ...

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and service engagement as it relates to the resident, guest and client experience. The Quality Assurance ...

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Needham, Massachusetts is seeking a Front Desk Concierge to deliver a high level of service to ...

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Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and service engagement as it relates to the resident, guest and client experience. The Quality Assurance ...

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Stratton Amenities information

What is a Stratton Amenities job?

A Stratton Amenities job typically involves providing high-end hospitality and concierge services for luxury residential communities, hotels, and resorts. Employees may work as valet attendants, pool attendants, concierge staff, or other service-oriented roles designed to enhance residents' and guests' experiences. These positions require excellent customer service skills, professionalism, and attention to detail. Stratton Amenities focuses on delivering top-tier service, ensuring a seamless and enjoyable experience for clients.

Do I need a degree to be a concierge?

A degree is not typically required to be a concierge, but strong customer service skills, local knowledge, and experience in hospitality or related fields are important. Some employers may prefer candidates with relevant certifications or training, but many concierge roles are accessible with a high school diploma or equivalent.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality or customer service is often preferred, and knowledge of local area services and amenities can be beneficial.

What does a typical day look like for someone working in Stratton Amenities?

A typical day in Stratton Amenities involves greeting guests, responding to amenity requests, managing inventory, and ensuring that all facilities are clean, stocked, and functioning properly. Team members often coordinate with housekeeping, front desk, and maintenance staff to deliver a high-quality guest experience. You may assist with scheduling, handle guest feedback, and resolve any service disruptions swiftly. The role offers valuable exposure to hospitality operations and frequent opportunities to develop customer service and management skills, making it a strong foundation for advancing within the industry.

What are the key skills and qualifications needed to thrive in the Stratton Amenities position, and why are they important?

To thrive in a Stratton Amenities role, candidates typically need strong customer service skills, attention to detail, and relevant hospitality or property management experience. Familiarity with reservation software, amenities inventory systems, and basic facility maintenance tools is often necessary. Excellent interpersonal communication, problem-solving abilities, and a proactive attitude help individuals excel in this position. These skills ensure guests receive a seamless, positive experience while enabling efficient operations and quick resolution of any issues.

How much do Stratton Amenities pay a concierge?

Concierge salaries at Stratton Amenities typically range from $12 to $20 per hour, depending on experience and location. The role often requires strong customer service skills and familiarity with local services and amenities.

What job makes $1,000,000 a year?

Jobs that can earn $1,000,000 annually include high-level executive roles such as CEOs, successful entrepreneurs, and certain investment professionals like hedge fund managers. These positions often require extensive experience, advanced skills, and significant responsibility, and income may come from salary, bonuses, and profit sharing.
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Infographic showing various Stratton Amenities job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Front Desk Concierge (Floater)

Front Desk Concierge (Floater)

Stratton Amenities

New Rochelle, NY

$17 - $18/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New


Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.
Shifts: Floater
Position Requirements
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills
  • Takes pride and ownership in the position and property
  • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
  • Have at least two year of hospitality experience
  • Possess amazing interpersonal skills and exceptional guest service abilities
  • Be organized, proactive, productive and self-motivated showing a positive attitude
  • Maintain a neat and professionally well-groomed appearance
  • Think clearly, quickly and efficiently and make concise decisions even under pressure
Main Responsibilities
  • Greet and direct residents and visitors with a pleasant attitude
  • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
  • Cultivate and retain cohesive relationships with residents, vendors and contractors
  • Professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
  • Ability to maintain confidentiality
  • Must be able to work flexible schedules including nights, weekends and holidays
Experience Requirements:
  • Experience in hospitality or upscale customer service or retail
  • Must have experience delivering exceptional service
Pay range: $17–$18 per hour
Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.



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