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Strativia Jobs in Springfield, VA (NOW HIRING)

Strativia is seeking an experienced Proposal Writer to write federal proposals. The selected individual will be a member of our HQ Proposal Team and will have experience responding to small-to-large ...

Jr. Intelligence Watch Officer

Washington, DC · On-site

$106K - $134K/yr

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...

Warehouse Specialist

Springfield, VA · On-site

$17.75 - $21.75/hr

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...

Strativia is seeking an experienced Proposal Writer to write federal proposals.The selected individual will be a member of our HQ Proposal Team and will have experience responding to small-to-large ...

Warehouse Specialist

Springfield, VA · On-site

$17.75 - $21.75/hr

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...

Jr. Intelligence Watch Officer

Washington, DC · On-site

$106K - $134K/yr

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...

Strativia information

What is Strativia and what does the company do?

Strativia is a professional services company that provides information technology, management consulting, and administrative support solutions to government agencies and commercial clients. The company specializes in areas such as software development, business process optimization, project management, and data analytics. Strativia is known for supporting federal, state, and local government contracts, and often seeks professionals with technical, administrative, and project management expertise. Working at Strativia can involve contributing to large-scale government projects or internal business operations.

What are the key skills and qualifications needed to thrive as a Strativia employee, and why are they important?

To thrive as an employee at Strativia, you generally need expertise relevant to the specific position, such as IT, project management, or administrative support, along with appropriate educational credentials. Familiarity with industry-standard software, government contract compliance tools, and certifications like PMP or CompTIA may be required depending on the role. Strong communication, adaptability, and problem-solving skills help employees excel in a client-focused, fast-paced environment. These skills and qualifications are vital for delivering high-quality solutions and maintaining strong relationships with clients and stakeholders.

What types of projects and clients can I expect to work with at Strativia, and how does this impact day-to-day responsibilities?

At Strativia, employees typically work on a variety of projects for both government and commercial clients, often involving IT services, program management, and business solutions. This diverse client base means your daily responsibilities may shift between tasks such as software development, technical support, project documentation, or client meetings. The environment is generally collaborative, with teams frequently working together to meet client expectations and project deadlines. This exposure to different industries and challenges not only keeps the work engaging but also offers opportunities to develop a broad skill set and advance within the company.

What is the difference between Strativia vs Data Analyst?

AspectStrativiaData Analyst
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related fields; certifications like CompTIA, Cisco, or cloud certifications are commonUsually requires a bachelor's degree in statistics, mathematics, or related fields; certifications like Microsoft Excel, Tableau, or SQL are often preferred
Work EnvironmentPrimarily in IT or consulting firms, working on technology solutions and client projectsMostly in corporate offices, analyzing data sets, creating reports, and supporting decision-making
Employer & Industry UsageUsed by tech companies, consulting firms, and government agencies for IT and cloud solutionsCommon in finance, healthcare, marketing, and other industries requiring data insights

While both roles involve technical skills, Strativia focuses on IT solutions and consulting, whereas Data Analysts primarily analyze data to inform business decisions. The choice depends on your interest in technology implementation versus data interpretation.

What are popular job titles related to Strativia jobs in Springfield, VA? For Strativia jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Strativia jobs in Springfield, VA look for? The top searched job categories for Strativia jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Strativia jobs? Cities near Springfield, VA with the most Strativia job openings:
Customer Resource Specialist

Customer Resource Specialist

Strativia

Upper Marlboro, MD • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Purpose:
The Customer Resource Specialist serves as the secondary point of contact for applicants, agencies, and stakeholders supporting a future federal client. This position provides proactive outreach, case management support, and customer assistance while ensuring applicants receive timely updates and guidance throughout the claims process.
Responsibilities:
  • Serve as a primary resource for applicants by providing timely, professional, and compassionate customer service.
  • Conduct proactive outreach to applicants and agencies regarding claim status and required documentation.
  • Respond to incoming emails, voicemails, and customer inquiries.
  • Initiate follow-up communications within established service level requirements.
  • Review and maintain electronic and hard-copy case files to ensure accuracy and completeness.
  • Update customer interactions and case activities within the case management system.
  • Collaborate with Benefits Specialists and program leadership regarding active cases.
  • Verify documentation and identify missing or incomplete information.
  • Maintain accurate records while protecting confidential information.
  • Support special projects and perform other duties as assigned.

Education and Experience:
  • High school diploma or equivalent required; associate's degree preferred.
  • Minimum of one (1) year of benefits, claims processing, customer service, or case management experience.
  • Strong communication and interpersonal skills.
  • Experience managing multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office and electronic case management systems.
  • Bilingual (English/Spanish) skills preferred.
  • Ability to obtain and maintain a Moderate Risk Public Trust background investigation.


Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated. If you are interested in the opportunity above, please contact us and join a dynamic, fun and, fast growing organization.
Strativia is an Equal Opportunity Employer. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets