Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
Program Manager
Arlington, VA · On-site
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
Program Manager
Arlington, VA · On-site
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
Intake / Application Lead
Alexandria, VA · On-site
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
Intake / Application Lead
Alexandria, VA · On-site
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
Reprographic Technician
Sterling, VA · On-site
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
Reprographic Technician
Sterling, VA · On-site
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our ...
General Clerk- Scanning Lead
Alexandria, VA · On-site
$18.25 - $21.50/hr
Strativia is an Equal Opportunity Employer. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex ...
General Clerk- Scanning Lead
Alexandria, VA · On-site
$18.25 - $21.50/hr
Strativia is an Equal Opportunity Employer. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex ...
Strativia information
What is Strativia?
Strativia is a professional services company that provides information technology, management consulting, and administrative support solutions to government agencies and commercial clients. The company specializes in areas such as software development, business process optimization, project management, and data analytics. Strativia is known for supporting federal, state, and local government contracts, and often seeks professionals with technical, administrative, and project management expertise. Working at Strativia can involve contributing to large-scale government projects or internal business operations.
What types of projects and clients can I expect to work with at Strativia?
At Strativia, employees typically work on a variety of projects for both government and commercial clients, often involving IT services, program management, and business solutions. This diverse client base means your daily responsibilities may shift between tasks such as software development, technical support, project documentation, or client meetings. The environment is generally collaborative, with teams frequently working together to meet client expectations and project deadlines. This exposure to different industries and challenges not only keeps the work engaging but also offers opportunities to develop a broad skill set and advance within the company.
What are the key skills and qualifications needed to thrive as a Strativia employee?
To thrive as an employee at Strativia, you generally need expertise relevant to the specific position, such as IT, project management, or administrative support, along with appropriate educational credentials. Familiarity with industry-standard software, government contract compliance tools, and certifications like PMP or CompTIA may be required depending on the role. Strong communication, adaptability, and problem-solving skills help employees excel in a client-focused, fast-paced environment. These skills and qualifications are vital for delivering high-quality solutions and maintaining strong relationships with clients and stakeholders.
What is the difference between Strativia vs Data Analyst?
| Aspect | Strativia | Data Analyst |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in IT, computer science, or related fields; certifications like CompTIA, Cisco, or cloud certifications are common | Usually requires a bachelor's degree in statistics, mathematics, or related fields; certifications like Microsoft Excel, Tableau, or SQL are often preferred |
| Work Environment | Primarily in IT or consulting firms, working on technology solutions and client projects | Mostly in corporate offices, analyzing data sets, creating reports, and supporting decision-making |
| Employer & Industry Usage | Used by tech companies, consulting firms, and government agencies for IT and cloud solutions | Common in finance, healthcare, marketing, and other industries requiring data insights |
While both roles involve technical skills, Strativia focuses on IT solutions and consulting, whereas Data Analysts primarily analyze data to inform business decisions. The choice depends on your interest in technology implementation versus data interpretation.
What are popular job titles related to Strativia jobs in Virginia?
For Strativia jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Strativia jobs in Virginia look for?
The top searched job categories for Strativia jobs in Virginia are:
What cities in Virginia are hiring for Strativia jobs?
Cities in Virginia with the most Strativia job openings:
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Job description
Job Purpose:
The Customer Service Representative Lead oversees daily customer service operations, ensuring customers receive timely, professional, and accurate support. This position supervises call center staff, manages escalated inquiries, monitors service metrics, and helps maintain exceptional customer service standards in a fast-paced environment.
Responsibilities:
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated. If you are interested in the opportunity above please contact us and join a dynamic, fun and, fast growing organization.
Strativia is an Equal Opportunity Employer. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets
The Customer Service Representative Lead oversees daily customer service operations, ensuring customers receive timely, professional, and accurate support. This position supervises call center staff, manages escalated inquiries, monitors service metrics, and helps maintain exceptional customer service standards in a fast-paced environment.
Responsibilities:
- Lead and support customer service representatives providing inbound and outbound customer assistance.
- Monitor calls and provide coaching, guidance, and performance feedback.
- Resolve complex customer inquiries and escalations.
- Ensure adequate staffing and call coverage throughout business hours.
- Monitor service level metrics, including call wait times, abandonment rates, and average handle time.
- Ensure customer interactions comply with established procedures and quality standards.
- Assist with workforce scheduling during peak operational periods.
- Prepare reports on call center performance and recommend process improvements.
- Maintain a positive team environment focused on customer satisfaction and continuous improvement.
- Support onboarding and training of new customer service representatives.
- Perform other duties as assigned.
- High school diploma or GED required.
- Experience leading or supervising customer service or call center teams.
- Experience monitoring performance metrics and coaching staff.
- Excellent verbal and written communication skills.
- Strong conflict resolution and customer service skills.
- Experience using customer service software and Microsoft Office Suite.
- Bilingual English/Spanish preferred.
- Ability to obtain and maintain any required background investigation or credentials.
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated. If you are interested in the opportunity above please contact us and join a dynamic, fun and, fast growing organization.
Strativia is an Equal Opportunity Employer. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets
About Strativia
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Upper Marlboro, MD, US
Year founded
2006