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Strategy And Operations Director Jobs in Oxnard, CA

Guitar Center

Director, CRM

Westlake Village, CA

The Director of CRM will own the strategy, execution, and performance of Guitar Center's customer ... Recruit, develop, and retain top CRM talent across strategy, operations, and execution * Set a high ...

CVS Health

Operations Manager

Santa Barbara, CA · On-site

$21.90 - $35.90/hr

... total leadership and strategic operation of a CVS/pharmacy store including: * Overall store ... Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short ...

Wella Operations US LLC

Art Director

Calabasas, CA · On-site

$115 - $148/hr

We're looking for a strategic, concept-driven creative who can translate brand vision and business ... Creative Operations, Print, and Digital teams to ensure ideas are executed with clarity and ...

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All JobsStrategy And Operations JobsStrategy And Operations Director JobsStrategy And Operations Director Jobs in Oxnard, CA

Strategy And Operations Director information

See Oxnard, CA salary details

$36K

$114K

$190.1K

How much do strategy and operations director jobs pay per year?

As of Sep 3, 2026, the average yearly pay for strategy and operations director in Oxnard, CA is $114,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What does a Strategy and Operations Director do?

A Strategy and Operations Director is responsible for developing and executing business strategies to achieve company goals while overseeing daily operations to ensure efficiency. They analyze market trends, identify areas for growth, and collaborate with different departments to implement process improvements. This role often involves leading cross-functional teams, managing budgets, and ensuring that organizational objectives align with overall business strategies. Ultimately, they play a key role in driving organizational success by balancing strategic planning with operational excellence.

How does a Strategy and Operations Director typically collaborate with other departments to drive organizational success?

A Strategy and Operations Director plays a pivotal role in aligning cross-functional teams by working closely with department heads such as finance, marketing, and product development. This collaboration ensures organizational goals are translated into actionable plans and operational efficiencies. Regular meetings, joint planning sessions, and transparent communication are essential tools used to identify challenges, monitor progress, and adjust strategies as needed. The director also often leads or participates in strategic initiatives, change management projects, and performance reviews, fostering a collaborative culture that supports company-wide objectives.

What are the key skills and qualifications needed to thrive as a Strategy and Operations Director, and why are they important?

To thrive as a Strategy and Operations Director, you need strong analytical abilities, strategic planning experience, and a background in business administration or a related field, often supported by an MBA or similar qualification. Familiarity with business intelligence tools, project management software, and data analytics platforms is typically required. Exceptional leadership, communication, and problem-solving skills are crucial for driving cross-functional teams and aligning stakeholders around organizational goals. These competencies are vital for developing effective strategies, optimizing operations, and ensuring successful execution of business objectives.

What is the difference between Strategy And Operations Director vs Business Development Manager?

AspectStrategy And Operations DirectorBusiness Development Manager
Required CredentialsTypically requires a bachelor's degree in business, management, or related field; often an MBA; extensive experience in strategy and operationsUsually holds a bachelor's degree in business, marketing, or related field; experience in sales or client relations
Work EnvironmentOversees strategic planning and operational processes across departments; works closely with executive leadershipFocuses on identifying new business opportunities, building client relationships, and sales growth
Employer & Industry UsageCommon in corporate, manufacturing, and service industries for high-level strategic rolesPrevalent in sales-driven industries like tech, finance, and consulting for growth roles

The Strategy And Operations Director primarily focuses on high-level strategic planning and operational efficiency within an organization, working closely with leadership. In contrast, a Business Development Manager concentrates on expanding the company's market presence through sales and client acquisition. While both roles require strategic thinking, their core responsibilities and daily activities differ significantly.

What job categories do people searching Strategy And Operations Director jobs in Oxnard, CA look for?

The top searched job categories for Strategy And Operations Director jobs in Oxnard, CA are:

What cities near Oxnard, CA are hiring for Strategy And Operations Director jobs?

Cities near Oxnard, CA with the most Strategy And Operations Director job openings:

Strategy And Operations Director jobs near you
Infographic showing various Strategy And Operations Director job openings in Oxnard, CA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $114,031 per year, or $54.8 per hour.

Director, CRM

Guitar Center

Westlake Village, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Guitar Center rating

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

373rd of 739 rated retailers

Job description

Position Overview

The Guitar Center Company isseekinga bold, technically fluent, andstrategicDirector, CRMto lead the next chapter of lifecycle marketing across Guitar Center and Musician's Friend.

The Director of CRM will own the strategy, execution, and performance of Guitar Center's customer lifecycle marketing across email, SMS, and push notifications. This leader is responsible for driving measurable revenue growth, increasing customer lifetime value (LTV), and building a best-in-class, data-driven CRM engine that powers the entire omnichannel experience.

This role sits at the center of our digital ecosystem - acting as the connective tissue between ecommerce, marketing, merchandising, and the contact center - ensuring that customer data is activated effectively to deliver personalized, high-impact experiences across every touchpoint.

The ideal candidate is both a strategic operator and hands-on leader who thrives in a performance culture, builds high-performing teams, and consistently delivers against aggressive growth targets.

Please note this is an on-site position, Tuesday-Thursday, with WFH Monday's and Friday's.

Key Responsibilities:

Own CRM Revenue & Lifecycle Performance

  • Lead the end-to-end CRM strategy across email, SMS, and push, with full accountability for revenue contribution and LTV growth
  • Build and optimize lifecycle programs across acquisition, onboarding, engagement, retention, and reactivation
  • Establish CRM as a core revenue driver within the digital mix, with clear attribution and incrementality measurement
  • Continuously test, learn, and scale programs that improve conversion, frequency, and customer value

Drive Customer-Centric, Data-Driven Marketing

  • Partner with ecommerce and data teams to translate customer behavior into actionable segmentation and personalization strategies
  • Leverage CDP / ESP capabilities to deliver dynamic, highly targeted messaging at scale
  • Develop a unified view of the customer and ensure consistent, relevant communication across channels
  • Champion a test-and-learn culture, with rigorous A/B testing and experimentation frameworks
  • Advance attribution sophistication across CRM channels, improving visibility into true incremental impact and enabling better investment decisions

Own Omnichannel Campaign Orchestration

  • Partner with marketing, merchandising, and ecommerce teams to bring campaigns and promotions to life across the full customer lifecycle
  • Ensure CRM is fully integrated into all major campaigns, product launches, and promotional moments
  • Align messaging across digital, stores, and contact center to create a seamless customer experience
  • Drive coordinated campaign execution that maximizes total business impact - not just channel-level performance

Connect Digital & Contact Center Experiences

  • Act as the primary conduit between ecommerce/customer data and the contact center
  • Partner with contact center leadership to activate CRM insights into outbound/inbound customer engagement strategies
  • Develop customer lists, triggers, and workflows that enable more effective selling and service interactions
  • Help evolve the contact center into a fully integrated revenue and relationship channel

Build & Lead a High-Performing CRM Team

  • Recruit, develop, and retain top CRM talent across strategy, operations, and execution
  • Set a high performance bar with clear goals, accountability, and a results-driven culture
  • Elevate team capabilities in data, segmentation, personalization, and marketing technology
  • Foster strong cross-functional collaboration while maintaining ownership and accountability for outcomes

Leverage AI & Automation to Scale Lifecycle Marketing

  • Implement and scale AI-driven lifecycle journey automation, enabling more personalized, real-time customer experiences across channels
  • Identify opportunities to use AI for segmentation, content generation, send-time optimization, and predictive targeting
  • Partner with data and engineering teams to embed AI capabilities into CRM workflows and decisioning
  • Continuously evaluate emerging technologies to increase efficiency, personalization, and performance

Optimize Technology & Infrastructure

  • Own the CRM tech stack (ESP, SMS platforms, push infrastructure, CDP integrations)
  • Identify and implement tools and capabilities that unlock scale, efficiency, and personalization
  • Partner with engineering and data teams to improve data quality, latency, and activation capabilities
  • Ensure operational excellence across campaign execution, deliverability, and compliance

Required Qualifications

  • 5+ years of experience in CRM, lifecycle marketing, or retention marketing, ideally in ecommerce or omnichannel retail
  • Proven track record of driving significant revenue and LTV growth through CRM channels
  • Deep expertise in email, SMS, push, segmentation, personalization, and marketing automation
  • Strong analytical mindset with experience in attribution, incrementality testing, and performance measurement
  • Experience working cross-functionally with ecommerce, merchandising, marketing, and customer service teams
  • Demonstrated success building and leading high-performing teams in fast-paced environmentsExperience with modern CRM/CDP platform
  • s (e.g., Salesforce Marketing Cloud, Braze, Iterable, Segment, etc.)

What Success Looks Like

  • CRM becomes a top-tier revenue and profit driver, with clear, measurable contribution to the business
  • Significant improvement in customer LTV, retention, and repeat purchase behavior
  • Fully integrated omnichannel lifecycle marketing engine across digital, stores, and contact center
  • High-performing team that operates with speed, accountability, and a relentless focus on results
  • A best-in-class CRM program that combines data, creativity, AI-driven automation, and executional excellence

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate:$150,000 - $200,000/yr depending on background and experience.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

Lovethisgigandwanttoapply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email torecruiting@guitarcenter.com.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1818-735-8800 ext. 2862 or by sending an email torecruiting@guitarcenter.com.

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About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

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