Manager, Collections
Calgary, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Calgary, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Calgary, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Cochrane, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Cochrane, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Airdrie, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Airdrie, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Okotoks, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Okotoks, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Canmore, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Canmore, AB · On-site
... and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative ... Manage relationships with third-party collections partners and support vendor performance and ...
Calgary, AB · Hybrid
CA$80K - CA$138K/yr
You will manage best-in-class Manufacturing assessment and transformation projects. You will use ... We evolve this storyline into strategic roadmaps and detailed project plans for execution. Ensuring ...
Calgary, AB · Hybrid
CA$80K - CA$138K/yr
You will manage best-in-class Manufacturing assessment and transformation projects. You will use ... We evolve this storyline into strategic roadmaps and detailed project plans for execution. Ensuring ...
Provide strategic guidance and operational support to Sales teams, focusing on opportunity management, pipeline health, and successful deal closure. Collaborate closely with Sales stakeholders to ...
Provide strategic guidance and operational support to Sales teams, focusing on opportunity management, pipeline health, and successful deal closure. Collaborate closely with Sales stakeholders to ...
Calgary, AB · On-site +1
Enforce cloud governance best practices including cost management and tagging strategies ... Mentor internal teams on DevOps, security, and infrastructure best practices * Contribute to a ...
Calgary, AB · On-site +1
Enforce cloud governance best practices including cost management and tagging strategies ... Mentor internal teams on DevOps, security, and infrastructure best practices * Contribute to a ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
... operation including: leasing storage & parking, managing a team, assisting with maintenance ... Paid Time Off * Life Insurance | Disability Insurance About SmartStop Self Storage Strategic ...
Reporting to the Vice President - Office, The Director, Operations - West provides strategic and operational leadership to office property management teams across Western Canada. This role ensures ...
Reporting to the Vice President - Office, The Director, Operations - West provides strategic and operational leadership to office property management teams across Western Canada. This role ensures ...
... delivery, operations, and management * Lead advisory engagements including but not limited to ... Strategic planning and organizational transformation * Collaborate with senior executives and ...
... delivery, operations, and management * Lead advisory engagements including but not limited to ... Strategic planning and organizational transformation * Collaborate with senior executives and ...
About the role We are looking for a Unit Manager, Operations for our Intact Agency team! This ... Strong strategic planning skills, global perspective, and ability to identify optimization ...
About the role We are looking for a Unit Manager, Operations for our Intact Agency team! This ... Strong strategic planning skills, global perspective, and ability to identify optimization ...
Manage and mentor a team of Revenue Operations Solution Engineers, including workload management ... Review strategist work for technical accuracy and strategic quality before client delivery.
Quick apply
Manage and mentor a team of Revenue Operations Solution Engineers, including workload management ... Review strategist work for technical accuracy and strategic quality before client delivery.
$32K - $40K
21% of jobs
$41.5K is the 25th percentile. Wages below this are outliers.
$40K - $48K
20% of jobs
$48K - $56K
4% of jobs
The median wage is $58K / yr.
$56K - $64K
17% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$64K - $72K
16% of jobs
$72K - $80K
3% of jobs
$80K - $88K
2% of jobs
$88K - $96K
5% of jobs
$96K - $104K
2% of jobs
$104K - $112K
0% of jobs
$112K - $120K
9% of jobs
$32K
$62.1K
$120K
| Aspect | Strategic Operations Manager | Business Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Management, or related field; often an MBA; experience in operations | Bachelor's degree in Business, Finance, or related field; certifications like CBAP or PMI-PBA beneficial |
| Work Environment | Oversees operations teams, collaborates with management, focuses on strategic planning | Analyzes business processes, gathers requirements, supports project teams |
| Employer & Industry Usage | Common in corporate, manufacturing, and logistics sectors | Widely used in consulting, finance, and technology industries |
The Strategic Operations Manager focuses on high-level operational strategy and management, overseeing teams and implementing long-term plans. In contrast, a Business Analyst concentrates on analyzing business processes, gathering requirements, and supporting project execution. While both roles require strong analytical skills and industry knowledge, their core responsibilities and focus areas differ significantly.
The top searched job categories for Strategic Operations Manager jobs in Calgary, AB are:

Full-time
Medical, Dental, Retirement, PTO
Posted 14 days ago
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
Who We Are Looking For
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.
What You'll Do
What You'll Bring
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
If you are selected to move forward in the recruitment process, here is what you can expect:
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Who We Are Looking For
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.
What You'll Do
Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Evaluate and implement innovative collections tools, technologies, and digital solutions.
Support governance, regulatory compliance, and risk management practices across collections operations.
Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Experience leading transformation, process improvement, automation, or digital initiatives.
Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest
Wellness Programs:
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
What You'll Do
Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Evaluate and implement innovative collections tools, technologies, and digital solutions.
Support governance, regulatory compliance, and risk management practices across collections operations.
Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Experience leading transformation, process improvement, automation, or digital initiatives.
Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
If you are selected to move forward in the recruitment process, here is what you can expect:
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
...
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Telecommunications
201 - 500 Employees
Toronto, OH, US