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Strategic Client Manager Jobs in Ohio (NOW HIRING)

Oswald Companies

Client Manager - Project Risk

Cleveland, OH · On-site

$79K - $101K/yr

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

Oswald Companies

Client Manager - Project Risk

Cincinnati, OH · On-site

$78K - $100K/yr

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

Oswald Companies

Client Manager - Project Risk

Akron, OH · On-site

$78K - $100K/yr

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

Oswald Companies

Client Manager - Project Risk

Cleveland, OH · On-site

$52K - $72K/yr

Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP ... strategies based on project size, scope, risk profile, and financial feasibility. • Oversees ...

Oswald Companies

Client Manager - Project Risk

Columbus, OH · On-site

$78K - $100K/yr

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

Insight Global

Sr. Client Relationship Manager

Dublin, OH · On-site

$80K - $85K/yr

This role offers a strong blend of technical insurance work, strategic client planning, and hands‐on relationship management. You will collaborate closely with Client Advisors, Account Executives ...

Steelcase, Inc.

Client Business Manager

Columbus, OH · On-site

$117K - $183K/yr

Leading account planning and opportunity strategies. * Managing contract discussions and pricing negotiations. * Hosting client events, showroom tours, and networking engagements. * Maintaining ...

Bounteous

Client Partner (Consumer)

Cincinnati, OH · On-site

We are seeking a strategic executive Client Services Partner to lead a portfolio of enterprise ... Proven success managing large client portfolios and driving revenue growth within digital ...

Socket.dev

Client Partner (Consumer)

Cincinnati, OH · On-site

$250 - $350/hr

We are seeking a strategic executive Client Services Partner to lead a portfolio of enterprise ... Proven success managing large client portfolios and driving revenue growth within digital ...

Bounteous

Client Partner (Consumer)

Cincinnati, OH · On-site

We are seeking a strategic executive Client Services Partner to lead a portfolio of enterprise ... Proven success managing large client portfolios and driving revenue growth within digital ...

Bounteous

Client Partner (Consumer)

Cincinnati, OH · On-site

We are seeking a strategic executive Client Services Partner to lead a portfolio of enterprise ... Proven success managing large client portfolios and driving revenue growth within digital ...

LTM

Client Partner - Auto Manufacturing

Columbus, OH · On-site

... strategy and goals at the BU/Corporate level; leads and manages the Account Team to ensure ... the client segment · Strong capability in responding to proposal request with an eye for ...

Bounteous

Client Partner (Consumer)

Cincinnati, OH · On-site

$180 - $280/hr

We are seeking a strategic executive Client Services Partner to lead a portfolio of enterprise ... Proven success managing large client portfolios and driving revenue growth within digital ...

LTM

Client Partner - Auto Manufacturing

Columbus, OH · On-site

... strategy and goals at the BU/Corporate level; leads and manages the Account Team to ensure ... the client segment · Strong capability in responding to proposal request with an eye for ...

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Strategic Client Manager information

What is a strategic client manager?

Strategic Client Managers are professionals responsible for building and maintaining long-term relationships with key clients, ensuring their needs are met and identifying opportunities for growth. They act as the main point of contact between the client and the company, coordinating with internal teams to deliver tailored solutions. Their goal is to maximize client satisfaction, retention, and revenue by understanding the client's business objectives and aligning services or products accordingly.

How does a strategic client manager typically collaborate with internal teams to deliver value to clients?

A Strategic Client Manager works closely with cross-functional teams such as sales, product development, marketing, and customer support to ensure client needs are met and expectations exceeded. They act as the main point of contact for key clients, coordinating internal resources to solve challenges and deliver tailored solutions. Regular communication and strategic planning sessions with these teams are essential to anticipate client needs, address issues proactively, and drive long-term client satisfaction and growth.

What are the key skills and qualifications needed to thrive as a strategic client manager, and why are they important?

To thrive as a Strategic Client Manager, you need expertise in relationship management, business development, and account strategy, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, data analytics tools, and contract management systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you stand out in building trust and delivering value to clients. These skills ensure long-term client satisfaction, drive revenue growth, and foster strong, mutually beneficial partnerships.

What cities in Ohio are hiring for Strategic Client Manager jobs?

Cities in Ohio with the most Strategic Client Manager job openings:

Strategic Client Manager jobs near you

Client Manager - Project Risk

Oswald Companies

Cleveland, OH • On-site

$79K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk?

Oswald Companies seeks goal-driven professionals ready to take their career to the next level.

Job Summary:
Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures highquality service delivery, regulatory compliance, and retention of existing business.
A Day in the Life:

Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing costeffective wrapup insurance solutions tailored to project needs.
Brokers Owner's Interest and projectspecific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment.
Reviews construction contracts for insurance requirements and develops draft wrapup manuals, procedures, marketing materials, and supporting documentation.
Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk profile, and financial feasibility.
Oversees contractor enrollment, compliance tracking, documentation review, and communication with all participating parties.
Ensures timely coordination and management of payroll audits, reporting, safety performance metrics, and other program administration components.
Coordinates claims activity with brokers, carriers, adjusters, and thirdparty administrators; assists with investigations, reporting, reserves, and ongoing claim strategy.
Analyzes loss experience, identifies trends, and recommends mitigation strategies to reduce program costs and enhance safety outcomes.
Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup, ensuring accuracy and transparency.
Conducts training for project teams, contractors, and client stakeholders on wrapup processes, expectations, and compliance requirements.
Maintains strong and productive relationships with underwriters, carrier partners, and thirdparty administrators to achieve optimal program results.
Remains current on construction risk trends, carrier appetites, regulatory developments, and wrapup best practices to continuously enhance program performance.
Attains continuing education, coursework, and professional development to strengthen wrapup and construction risk expertise.

What You'll Need:

5-10+ years of experience in wrapup insurance, construction risk management, or related fields.
Prior experience managing OCIP/CCIP programs required.
Prior experience marketing and brokering wrapup insurance coverages preferred.
Comprehensive knowledge of Workers' Compensation, General Liability, and Excess Liability within construction environments.
Strong analytical skills with the ability to interpret loss data, payroll reports, audit results, and contractual language.
Excellent communication skills with the ability to collaborate crossfunctionally and convey complex information clearly.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Bachelor's degree in a related field preferred.
Property & Casualty License required.

Who You Are:

Detailoriented with strong organizational skills and the ability to manage multiple complex projects simultaneously.
Able to think strategically and problemsolve using logic, data, and industry expertise.
Independent, proactive, and capable of managing timesensitive responsibilities with minimal oversight.
Demonstrates a positive attitude and serves as a professional role model in client and team interactions.
Works effectively under pressure and consistently meets deadlines.
Energetic, eager to learn, and committed to ongoing professional development.

Who is Oswald?

Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients.

We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity.

Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations.

Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years.

What you'll get...

At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals.

At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.

At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.

At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks.

  • In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.

  • Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.

  • Paid time off annually and a sabbatical at every 10-year service anniversary.

  • Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)

  • Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations

  • Access to specialized leadership development programming designed to take your career to the next level.

  • And so much more!

To learn more about Oswald, our culture and everything we have to offer, visit us onLinkedIn.

Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.

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