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Strategic Client Manager Jobs in Ohio (NOW HIRING)

Gallagher

SBU Client Manager

Upper Arlington, OH · On-site

Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce ... Overview In this role, you'll manage a book of client accounts and build trusted relationships with ...

Oswald Companies

Client Manager - Project Risk

Columbus, OH · On-site

$78K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

Oswald Companies

Client Manager - Project Risk

Cleveland, OH

$79K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

Oswald Companies

Client Manager - Project Risk

Akron, OH

$78K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

Oswald Companies

Client Manager - Project Risk

Cleveland, OH · On-site

$52K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP ... strategies based on project size, scope, risk profile, and financial feasibility. • Oversees ...

Oswald Companies

Client Manager - Project Risk

Cleveland, OH · On-site

$52K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP ... strategies based on project size, scope, risk profile, and financial feasibility. • Oversees ...

Oswald Companies

Client Manager - Project Risk

Cincinnati, OH

$78K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk ... Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup ...

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Strategic Client Manager information

How does a strategic client manager typically collaborate with internal teams to deliver value to clients?

A Strategic Client Manager works closely with cross-functional teams such as sales, product development, marketing, and customer support to ensure client needs are met and expectations exceeded. They act as the main point of contact for key clients, coordinating internal resources to solve challenges and deliver tailored solutions. Regular communication and strategic planning sessions with these teams are essential to anticipate client needs, address issues proactively, and drive long-term client satisfaction and growth.

What is a strategic client manager?

Strategic Client Managers are professionals responsible for building and maintaining long-term relationships with key clients, ensuring their needs are met and identifying opportunities for growth. They act as the main point of contact between the client and the company, coordinating with internal teams to deliver tailored solutions. Their goal is to maximize client satisfaction, retention, and revenue by understanding the client's business objectives and aligning services or products accordingly.

What are the key skills and qualifications needed to thrive as a strategic client manager, and why are they important?

To thrive as a Strategic Client Manager, you need expertise in relationship management, business development, and account strategy, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, data analytics tools, and contract management systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you stand out in building trust and delivering value to clients. These skills ensure long-term client satisfaction, drive revenue growth, and foster strong, mutually beneficial partnerships.

What cities in Ohio are hiring for Strategic Client Manager jobs?

Cities in Ohio with the most Strategic Client Manager job openings:

Strategic Client Manager jobs near you

Client Manager (ROW, Matting, Access, Foundations)

Phillips

Columbus, OH • On-site

Other

Re-posted 7 days ago

Phillips 66 rating

7.2

Company rating: 7.2 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

51st of 86 rated oil and gas companies

Job description

Client Manager

Phillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role requires serving as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations, and ensuring the successful delivery of projects.

Key Responsibilities

  • Build and maintain lasting connections with procurement, engineering, and project management contacts at utilities, co-ops, and T-Line prime contractors.
  • Serve as the primary point of contact for client accounts; keep communication consistent and follow through on commitments
  • Stay current on client capital programs and project pipelines — know what they're planning before it's public
  • Identify and qualify opportunities in transmission, distribution, and civil power scopes — access roads, ROW clearing, foundations, and matting
  • Maintain a live pursuit pipeline and provide regular updates to BD leadership on opportunities, competitive intel, and market conditions
  • Position Phillips Power early in the pursuit cycle, before scopes are finalized and bids are released
  • Coordinate with estimating and operations to make sure proposals are competitive and reflect actual delivery capability
  • Represent Phillips Power at industry events, trade association meetings, and utility forums relevant to the region
  • Register and maintain Phillips Power's standing in utility supplier portals and prequalification systems
  • Track competitive dynamics and utility spending trends; flag shifts in the market that affect pursuit strategy

Requirements

  • Experience working with regulated utilities, electric cooperatives, or T-line prime contractors is a strong plus
  • Strong ability to build rapport with clients at all levels.
  • Clear and effective verbal and written communication skills.
  • Strong analytical skills to identify issues and develop solutions.
  • Collaborative mindset to work effectively with various internal teams.

Education and Experience

  • Bachelor's degree in Business, Marketing, Communications, or a related field.
  • Minimum of 5 years of experience in a client management role, with a proven track record of maintaining and growing client relationships.
  • Demonstrated ability to manage multiple projects and deadlines, ensuring the delivery of high-quality service.

Candidates that accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam is essential to ensure that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position.

Completion and clearance of this physical are mandatory steps in the hiring process.

What Phillips 66 employees say

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