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Strategic Account Associate Jobs in Iowa (NOW HIRING)

Customer Experience Representative

Cedar Falls, IA · On-site

$15 - $20.25/hr

... a strategic account's distribution partners concerning day-to-day matters. Your Promise to Us: To be considered for the Customer Experience Representative role, you must have: * Associates Degree ...

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Strategic Account Associate information

How does a strategic account associate typically collaborate with sales and client success teams?

Strategic Account Associates work closely with both sales and client success teams to ensure seamless account management and deliver customized solutions for key clients. They often participate in joint meetings to understand client objectives, coordinate on proposals, and track ongoing projects. Regular communication and shared reporting tools help keep all teams aligned, ensuring client needs are met promptly and growth opportunities are identified. This collaborative environment also allows associates to learn cross-functional skills and gain visibility into other aspects of the business.

What are the key skills and qualifications needed to thrive as a strategic account associate, and why are they important?

To thrive as a Strategic Account Associate, you need strong relationship management, analytical abilities, and a background in business or sales—often demonstrated by a bachelor’s degree. Familiarity with CRM platforms like Salesforce, data analysis tools, and sales reporting systems is typically required. Excellent communication, negotiation, and problem-solving skills help you build trust and effectively address client needs. These competencies are important for driving customer satisfaction, retention, and long-term account growth.

What is the difference between Strategic Account Associate vs Customer Success Associate?

AspectStrategic Account AssociateCustomer Success Associate
Required CredentialsBachelor's degree, sales or account management experienceBachelor's degree, customer service or support experience
Work EnvironmentSales-focused, client-facing, strategic planningCustomer support, onboarding, relationship management
Employer & Industry UsageTech, SaaS, B2B servicesTech, SaaS, B2B services
Common Search & ComparisonOften compared due to client management focusRelated but more support-oriented

While both roles involve client interaction in the tech and SaaS industries, the Strategic Account Associate primarily focuses on managing and growing strategic accounts through sales and planning. In contrast, the Customer Success Associate emphasizes ensuring customer satisfaction and retention through support and relationship management.

What is a strategic account associate?

Strategic Account Associates are professionals who support the management and growth of key business accounts for a company. They work closely with senior account managers and clients to understand their needs, help implement solutions, and ensure customer satisfaction. Their responsibilities often include coordinating communication, preparing reports, assisting with contract renewals, and identifying opportunities to expand relationships within strategic accounts. This role requires strong organizational, communication, and problem-solving skills to successfully support both clients and internal teams.
What are the most commonly searched types of Strategic Account jobs in Iowa? The most popular types of Strategic Account jobs in Iowa are:
What cities in Iowa are hiring for Strategic Account Associate jobs? Cities in Iowa with the most Strategic Account Associate job openings:

Enterprise Account Executive - Telecommunications

Cableone

Sioux City, IA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Job Description:

$5000 SIGNING BONUS OFFERED

What Are We Looking For?

  • Enterprise sales professional with experience managing complex sales cycles and building relationships with senior-level decision-makers
  • Has vast experience with enterprise, telecommunications, technology or SaaS sales experience.
  • Strong understanding of business drivers and technology solutions, with the ability to communicate value and influence outcomes
  • Self-motivated, organized, and results-driven, with excellent communication and presentation skills in a fast-paced, client-focused environment

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

As an Enterprise Sales Account Executive, you will be a strategic partner to mid-market and enterprise-level organizations, helping them optimize operations through tailored Sparklight services. You'll build long-term relationships with key decision-makers, drive complex sales cycles, and deliver measurable business outcomes.

What you will do to contribute to the company's success

  • Consultative Selling: Engage with enterprise clients to understand their business needs and present customized B2B telecom solutions that drive ROI.
  • Strategic Pipeline Development: Build and manage a robust sales funnel through targeted outreach, referrals, and strategic networking.
  • Client Retention & Expansion: Maintain and grow existing accounts by delivering exceptional service and identifying upsell opportunities.
  • Quota Achievement: Consistently meet or exceed monthly and quarterly sales targets through disciplined execution and strategic account planning.
  • Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor.
  • Cross-functional Collaboration: Partner with internal teams (engineering, product, support) to ensure seamless delivery and client satisfaction.

Qualifications

  • At least one year of Enterprise sales experience, preferably in telecommunications, SaaS, or technology services.
  • Proven ability to manage complex sales cycles and engage senior leadership stakeholders.
  • Strong understanding of enterprise business drivers and technology solutions.
  • Excellent communication, negotiation, and presentation skills.
  • Self-motivated, organized, and results-driven with a professional demeanor.
  • Requires a valid driver's license, reliable vehicle, and a good driving record.

Core Competencies

  • Committed:Values each and every customer, while working hard to keep their business and support our communities.
  • Helpful:Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
  • Proactive:Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
  • Personal:Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

  • Medical, dental, and vision plans - start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection

Additional Perks

  • Tuition reimbursement (up to $5,250 on 1st year)
  • Free Cable One services for associates who live in a serviceable area
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

#LI-SK1

#Sparklight

Enterprise Sales, Strategic Accounts, Major Accounts