Store Manager Remote Jobs in Moline, IL (NOW HIRING)

Job Description

The Telehealth Nurse Practitioner delivers patient care services through a remote technology platform. You will work with a dedicated team of professionals while independently providing holistic, evidence-based care, including accurate assessment, diagnosis, treatment, management of health problems, health counseling, and planning for patients aged 18 months and above. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Telehealth providers report directly to the Enterprise Initiative Lead.

Duties

Patient-Centered Quality and Safety

• Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above
• Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management
• Educate patients on health maintenance and respond to patient care inquiries
• Document all patient care within an EHR according to MinuteClinic policies and procedures
• Provide care and coordination of our patients with internal and external colleagues, including the broader patient-centered medical home, ensuring the highest standard of care is provided for all patients and at all times
• Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, paraprofessionals, Pharmacists, and other members of the health care team.

Customer Excellence

• Deliver excellent customer service
• Seeking to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues
• Focus consistently on the patient to create a warm and welcoming environment
• Tailor communication style to effectively influence quality outcomes and patient needs
• Collaborate with pharmacy and front store colleagues to provide a complete patient experience
• Maintain patient confidentiality in accordance with PHI and HIPAA standards

Healthcare Environment Management

• Resolve conflict using appropriate management techniques
• Cultivate and maintain positive relationships among practice employees
• Reprioritize continually throughout the day to fulfill patient and business needs
• Support the overall patient experience by effectively managing clinical and non-clinical duties as well as patient expectations
• Quickly adopt new service offerings and patient care models
• Adhere to the core values of Clinic in all communications and interactions
• Assist with hiring, development, and evaluation of Practice employees
• Complete necessary tasks for clinic operations, including but not limited to taking inventory, following up on lab results, receiving incoming phone calls, ordering supplies, and maintaining clinic cleanliness

Business Acumen

• Remain accountable for managing business needs including, but not limited to, budget, payroll, inventory, billing insurance, and payment collection
• Own the success of your practice through implementation of the clinic-level business plan designed to meet identified business goals
• Assure complete and accurate payment for services through comprehensive documentation in the patient chart, verification of payment method (insurance, cash or combination) for each visit, and collection of payment as directed by the EMR
• Complete revenue cycle management tasks including collecting payment at time of service for all visits and preparing nightly deposits.
• Autonomy
• Work independently, prioritize and solve problems, take initiative, and advocate for their patients and their practice
• Actively participate in professional development through professional groups, committees within the organization, and/or additional external experiences
• Maintain self-awareness and professionalism of individual actions and how they impact the clinic, practice, and healthcare industry
• Continuing education, including what is required to maintain employment at Minute Clinic, is the provider's responsibility.

Skills & Experience

• Minimum of two years of medically relevant experience
• Basic Life Support (BLS) certification
• A minimum of high speed/broadband internet connectivity with a download speed of at least 25 download and 3 upload speed. Speed test not required on resume, but please ensure candidate is aware of this requirement.
• Must hold an unrestricted license and can obtain multi state/ compact privileges and licensure in noncompact states as required by the business.
• Effective verbal, written, and electronic communication skills
• Outstanding organizational skills and ability to multi-task
• Initiative, problem-solving ability, adaptability, and flexibility
• Ability to work without direct supervision and practice autonomously
• Is proficient with information management and technology
• Capacity to collaborate with professional colleagues as necessary to provide quality care.

Education

• Completion of a Masters Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required.

About company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).