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Store Manager Lenscrafters Jobs in Iowa (NOW HIRING)

Essilor

Front Line -Distribution Clerk (Sx Cy)

Sioux City, IA

$16 - $19.50/hr

  • Medical

  • Retirement

  • PTO

... Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique ... Managing count and process - sort, store and stock lenses and frames in the bins or on shelves ...

EssilorLuxottica

RXO - Associate Technician

Sioux City, IA · On-site

  • Medical

  • Retirement

  • PTO

Requisition I D: 939521 Store #: E02512 Lab Ops - Surfacing Sioux Position : Full-Time Total ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

Essilor

RXO - Associate Technician

Sioux City, IA

  • Medical

  • Retirement

  • PTO

Requisition I D: 939521 Store #: E02512 Lab Ops - Surfacing Sioux Position : Full-Time Total ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

EssilorLuxottica Group

Customer Service Specialist

Sioux City, IA

$16.75 - $22.25/hr

  • Medical

  • Retirement

  • PTO

Requisition ID: 936992 Store # : E02543 Ops - Cust Svc - General Sioux Position: Full-Time Total ... Manage customer requests via Salesforce cases to successful outcome. * Proactive work monitoring ...

EssilorLuxottica

Customer Service Specialist

Sioux City, IA · On-site

$16.25 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Requisition ID: 936992 Store # : E02543 Ops - Cust Svc - General Sioux Position: Full-Time Total ... Manage customer requests via Salesforce cases to successful outcome. * Proactive work monitoring ...

EssilorLuxottica

Customer Service Specialist

Sioux City, IA · On-site

$16.75 - $22.25/hr

  • Medical

  • Retirement

  • PTO

Requisition ID: 936992 Store # : E02543 Ops - Cust Svc - General Sioux Position: Full-Time Total ... Manage customer requests via Salesforce cases to successful outcome. * Proactive work monitoring ...

Essilor

Customer Service Specialist

Sioux City, IA

$16.25 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Requisition ID: 936992 Store # : E02543 Ops - Cust Svc - General Sioux Position: Full-Time Total ... Manage customer requests via Salesforce cases to successful outcome. * Proactive work monitoring ...

EssilorLuxottica

Associate Technician

Sioux City, IA · On-site

  • Medical

  • Retirement

  • PTO

Requisition I D: 939349 Store #: E02505 Lab Ops - Edge Sioux Position : Full-Time Total Rewards ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

EssilorLuxottica

Associate Technician

Sioux City, IA · On-site

  • Medical

  • Retirement

  • PTO

Requisition I D: 940245 Store #: E02505 Lab Ops - Edge Sioux Position : Full-Time Total Rewards ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

EssilorLuxottica

Associate Technician

Sioux City, IA · On-site

  • Medical

  • Retirement

  • PTO

Requisition I D: 939348 Store #: E02504 Lab Ops - Edge Sioux Position : Full-Time Total Rewards ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

Essilor

Associate Technician

Sioux City, IA

  • Medical

  • Retirement

  • PTO

Requisition I D: 939349 Store #: E02505 Lab Ops - Edge Sioux Position : Full-Time Total Rewards ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

Essilor

Associate Technician

Sioux City, IA · On-site

  • Medical

  • Retirement

  • PTO

Requisition I D: 940245 Store #: E02505 Lab Ops - Edge Sioux Position : Full-Time Total Rewards ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

Essilor

Associate Technician

Sioux City, IA

  • Medical

  • Retirement

  • PTO

Requisition I D: 940246 Store #: E02504 Lab Ops - Edge Sioux Position : Full-Time Total Rewards ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

EssilorLuxottica

Associate Technician

Sioux City, IA · On-site

  • Medical

  • Retirement

  • PTO

Requisition I D: 940246 Store #: E02504 Lab Ops - Edge Sioux Position : Full-Time Total Rewards ... Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ...

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Showing results 21-40

All JobsStore Lenscrafters JobsStore Manager Lenscrafters JobsStore Manager Lenscrafters Jobs in Iowa

Store Manager Lenscrafters information

See Iowa salary details

$24.4K

$50.8K

$83.6K

How much do store manager lenscrafters jobs pay per year?

As of Aug 19, 2026, the average yearly pay for store manager lenscrafters in Iowa is $50,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $60,600.00 per year, depending on experience, location, and employer.

What does a store manager at LensCrafters do?

A Store Manager at LensCrafters oversees the daily operations of the optical retail store, ensuring excellent customer service, sales performance, and staff management. Their responsibilities include supervising employees, managing inventory, meeting sales targets, and maintaining compliance with company policies and health regulations. They also assist with hiring, training, and motivating the team to provide a superior customer experience. Store Managers play a key role in driving business growth and maintaining LensCrafters' reputation for quality eye care and eyewear.

What are the key skills and qualifications needed to thrive as a store manager at LensCrafters?

To thrive as a Store Manager at LensCrafters, you need a solid background in retail management, sales, and customer service, typically supported by experience in optical or healthcare retail environments. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes certification in optical dispensing or business management is valuable. Outstanding leadership, communication, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These competencies are crucial for driving sales, ensuring operational excellence, and maintaining high customer satisfaction in a competitive retail setting.

What are some typical challenges faced by a store manager at LensCrafters, and how can they be effectively addressed?

Store Managers at LensCrafters often face challenges such as balancing sales goals with outstanding customer service, managing diverse teams, and ensuring compliance with both retail and healthcare regulations. To address these, successful managers prioritize clear communication, ongoing staff training, and staying updated with company policies and industry standards. Building strong relationships with both team members and customers, as well as fostering a positive work environment, also helps in overcoming these challenges and achieving store targets.

What are popular job titles related to Store Manager Lenscrafters jobs in Iowa?

For Store Manager Lenscrafters jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Store Manager Lenscrafters jobs in Iowa look for?

The top searched job categories for Store Manager Lenscrafters jobs in Iowa are:

Store Manager Lenscrafters jobs near you
Infographic showing various Store Manager Lenscrafters job openings in Iowa as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,814 per year, or $24.4 per hour.

Manager Customer Service

EssilorLuxottica Group

Sioux City, IA

Full-time

Medical, Retirement, PTO

Posted 23 days ago

EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 296 frontline employees who took The Breakroom Quiz

8th of 40 rated optical retailers

Job description

Requisition ID: 937913 
Store #: E05359 Customer Satisfaction STJOS 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.  Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Customer Care Manager owns the customer experience within lab operations & is the escalation point for complex customer issues. This role bridges customer service & lab operations to resolve technical issues, expedite delayed orders & ensure efficient, accurate production flow. The role requires strong product & lab workflow expertise, problem-solving & the ability to identify root causes of production delays or errors, playing a critical role in protecting customer satisfaction & driving continuous improvement.

This role may also lead a team, depending on lab volume, focused on day-to-day execution of escalated customer issues.

MAJOR DUTIES AND RESPONSIBILITIES

Customer Escalation

  • Serve as the escalation point for complex, high-priority customer issues; determine case next steps
  • Communicate directly with customers to provide updates & resolutions
  • Maintain accurate documentation of escalations, resolutions & follow-up actions in CRM systems
  • Own end-to-end case management to ensure timely resolution & adherence to service standards

Lab & Production Coordination

  • Investigate delayed or problematic orders on production floor
  • Identify root causes of late or stalled jobs; take action as needed
  • Partner with cross-functional teams (Pricing, Finance, Sales, Account Setup, etc.) to resolve issues
  • Collaborate with lab teams to ensure accurate & timely resolution

Production Workflow Monitoring & Reporting

  • Maintain daily reporting on escalated jobs
  • Track progress of escalated orders & communicate risks or delays proactively
  • Participate in daily production meetings to highlight priorities & support resolution

Customer Experience & Process Improvement

  • Act as the voice of the customer by identifying recurring issues & advocating for workflow or quality improvements
  • Contribute to root-cause analysis through accurate data capture & follow-up
  • Support continuous improvement focused on work simplification, cost reduction & service effectiveness
  • Maintain close partnership with lab GM on customer experience issues & resolutions

Customer Service Support

  • Perform customer service activities related to escalated orders
  • Educate customers on product options, ordering processes & policies to resolve issues

Team Leadership

  • Manage a team of Customer Care Agents
  • Assign tasks, set priorities & monitor daily activities
  • Track KPIs for team performance

BASIC QUALIFICATIONS

  • Bachelor’s degree in Business Administration or related field
  • 6+ years of customer service or call center experience
  • 4+ years of optical experience (customer service, lab operations, or related)
  • 2+ years of people management experience
  • Strong understanding of lab workflows
  • CRM platforms & telephony systems experience
  • Excellent communication skills & customer-centric mindset

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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