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Store Director Jobs in Springfield, MA (NOW HIRING)

Citi Trends

Store Manager

West Springfield, MA · On-site

Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...

Citi Trends

Store Manager

Springfield, MA · On-site

Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...

Citi Trends

Store Manager

West Springfield, MA

Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...

Burlington

Store Manager

Palmer, MA

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

Warren, MA

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

Springfield, MA · On-site

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

Petersham, MA

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

East Brookfield, MA

$65K - $86K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Harbor Freight Tools

Store Manager

West Hartford, CT

$70K - $88K/yr

Our Store Managers lead teams to maximize the financial output of their stores through the ... Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

O'Reilly Auto Parts

Store Manager

Somersville, CT

The Store Manager is responsible for the sales, profitability, appearance, and overall operations ... ESSENTIAL JOB FUNCTIONS Responsible for maximizing sales by directing team members in a manner that ...

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Store Director information

See Springfield, MA salary details

$26.4K

$81.8K

$114.5K

How much do store director jobs pay per year?

As of Jul 14, 2026, the average yearly pay for store director in Springfield, MA is $81,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $97,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Store Directors and how can they be effectively managed?

Store Directors often face challenges such as balancing operational efficiency with exceptional customer service, managing diverse teams, and meeting sales targets in a competitive retail environment. To effectively manage these challenges, Store Directors should prioritize clear communication, foster a collaborative team culture, and leverage data-driven decision-making. Regularly training staff, staying adaptable to market trends, and maintaining strong relationships with both employees and customers are also essential for success in this role.

What is a Store Director?

A Store Director is a senior management professional responsible for overseeing all operations and functions within a retail store. Their duties typically include managing staff, ensuring excellent customer service, setting sales targets, monitoring inventory, and implementing company policies. Store Directors play a crucial role in driving store profitability, maintaining high standards for merchandising and presentation, and representing the company's brand. They often report to regional or district managers and may handle budgeting, recruiting, and performance reviews. Effective Store Directors possess strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a Store Director, and why are they important?

To thrive as a Store Director, you need strong leadership, retail operations knowledge, and experience in inventory management, typically backed by a bachelor's degree or equivalent retail management experience. Familiarity with point-of-sale (POS) systems, workforce scheduling software, and retail analytics tools is essential. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this role. These abilities are crucial for driving sales, optimizing store performance, and fostering a positive team environment.

What is the highest paid store manager?

The highest paid store managers typically earn over $100,000 annually, especially in large retail chains or high-cost-of-living areas. Compensation varies based on experience, location, and company size, with some earning bonuses and profit-sharing incentives.

What is the difference between Store Director vs Store Manager?

AspectStore DirectorStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
Required CredentialsTypically requires a bachelor's degree in business or related field, leadership experienceHigh school diploma or associate degree, retail management experience
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommon in large retail chains and corporate retailCommon in various retail settings, including small to mid-sized stores

The main difference between a Store Director and a Store Manager lies in scope and responsibilities. Store Directors oversee multiple locations and focus on strategic planning, while Store Managers handle daily store operations. Both roles require retail experience, but Store Directors typically need more advanced credentials and leadership skills.

What jobs in the US pay 300,000 a year?

For a Store Director, annual salaries of $300,000 or more are uncommon and typically occur in large retail chains or high-level executive roles within the retail industry. Such compensation often includes bonuses, stock options, or profit-sharing, and usually requires extensive experience, leadership skills, and a track record of performance. Most store management positions have lower base salaries, with higher earnings possible at the executive level or in specialized sectors.

What jobs pay 500,000 a year in the US?

Store Directors typically do not earn $500,000 annually; such high salaries are usually found in executive roles like CEOs, investment bankers, or specialized medical professionals. These positions often require extensive experience, advanced degrees, and leadership skills. Compensation at this level may include base salary, bonuses, and stock options.

What is the role of a store director?

A store director is responsible for overseeing all operations of a retail store, including managing staff, ensuring sales targets are met, maintaining inventory, and providing excellent customer service. They develop strategies to improve store performance and ensure compliance with company policies. Strong leadership, organizational skills, and knowledge of retail management tools are essential for this role.
What are the most commonly searched types of Store jobs in Springfield, MA? The most popular types of Store jobs in Springfield, MA are:
What are popular job titles related to Store Director jobs in Springfield, MA? For Store Director jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Store Director jobs in Springfield, MA look for? The top searched job categories for Store Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Store Director jobs? Cities near Springfield, MA with the most Store Director job openings:
Store Director jobs near you
Infographic showing various Store Director job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $81,750 per year, or $39.3 per hour.
Store Manager

Store Manager

Citi Trends

West Springfield, MA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers

Job description

About Citi Trends
Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.
Position Summary
As a Store Manager, you are responsible for leading all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.
This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.
Summary of Key Responsibilities
Store Operations & Performance
  • Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved
  • Monitor sales performance and take action to drive results and address opportunities
  • Maintain financial controls, including payroll management, shrink control, and operating expenses
  • Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
  • Uphold all Citi Trends operational policies, procedures, and standards

Team Leadership & Staffing
  • Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines
  • Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
  • Build and maintain appropriate staffing levels to support store operations and performance
  • Provide ongoing coaching, feedback, and performance management to develop store associates

Customer Experience & Compliance
  • Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Ensure consistent execution of merchandising, operational, and visual standards
  • Address customer concerns professionally and promptly

  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications
  • High school diploma or equivalent required
  • 3-5 years of experience as a Store Manager or equivalent retail leadership role
  • 5-7 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies
  • Store Leadership & Accountability
  • Hiring, Recruiting & Talent Development
  • Sales & Profit Performance Management
  • Operational Excellence & Compliance
  • Customer-Focused Execution
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends
Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.
If you're ready to lead a store, build strong teams, and make a meaningful impact in your community-Citi Trends is the place for you.
Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable federal, state, and local laws.

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