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Store Director Jobs in Springfield, MA (NOW HIRING)

Citi Trends

Store Manager

West Springfield, MA

Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...

Hibbett Sports

Store Manager

Springfield, MA · On-site

$15 - $19.50/hr

Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager ... and directing work; appraising performance; rewarding and disciplining employees; addressing ...

Burlington

Store Manager

Springfield, MA

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

Warren, MA

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

Palmer, MA · On-site

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

Hardwick, MA · On-site

$67K - $84K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

Petersham, MA

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Burlington

Store Manager

East Brookfield, MA · On-site

$65K - $86K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...

Harbor Freight Tools

Store Manager

West Hartford, CT

$70K - $88K/yr

Our Store Managers lead teams to maximize the financial output of their stores through the ... Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Extra Space Storage

Store Manager

Wilbraham, MA · On-site

The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains ...

Extra Space Storage

Store Manager

Bloomfield, CT · On-site

The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains ...

Extra Space Storage, Inc.

Store Manager

Bloomfield, CT · On-site

The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains ...

Extra Space

Store Manager

Bloomfield, CT · On-site

The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains ...

O'Reilly Auto Parts

Store Manager

Somersville, CT

The Store Manager is responsible for the sales, profitability, appearance, and overall operations ... ESSENTIAL JOB FUNCTIONS Responsible for maximizing sales by directing team members in a manner that ...

Extra Space Storage, Inc.

Store Manager

Wilbraham, MA · On-site

$20/hr

Compensation Starting Pay Range: $20.00 Hourly The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility ...

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Store Director information

See Springfield, MA salary details

$26.4K

$81.8K

$114.5K

How much do store director jobs pay per year?

As of Jun 10, 2026, the average yearly pay for store director in Springfield, MA is $81,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $97,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Store Directors and how can they be effectively managed?

Store Directors often face challenges such as balancing operational efficiency with exceptional customer service, managing diverse teams, and meeting sales targets in a competitive retail environment. To effectively manage these challenges, Store Directors should prioritize clear communication, foster a collaborative team culture, and leverage data-driven decision-making. Regularly training staff, staying adaptable to market trends, and maintaining strong relationships with both employees and customers are also essential for success in this role.

What is a Store Director?

A Store Director is a senior management professional responsible for overseeing all operations and functions within a retail store. Their duties typically include managing staff, ensuring excellent customer service, setting sales targets, monitoring inventory, and implementing company policies. Store Directors play a crucial role in driving store profitability, maintaining high standards for merchandising and presentation, and representing the company's brand. They often report to regional or district managers and may handle budgeting, recruiting, and performance reviews. Effective Store Directors possess strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a Store Director, and why are they important?

To thrive as a Store Director, you need strong leadership, retail operations knowledge, and experience in inventory management, typically backed by a bachelor's degree or equivalent retail management experience. Familiarity with point-of-sale (POS) systems, workforce scheduling software, and retail analytics tools is essential. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this role. These abilities are crucial for driving sales, optimizing store performance, and fostering a positive team environment.

What is the difference between Store Director vs Store Manager?

AspectStore DirectorStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
Required CredentialsTypically requires a bachelor's degree in business or related field, leadership experienceHigh school diploma or associate degree, retail management experience
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommon in large retail chains and corporate retailCommon in various retail settings, including small to mid-sized stores

The main difference between a Store Director and a Store Manager lies in scope and responsibilities. Store Directors oversee multiple locations and focus on strategic planning, while Store Managers handle daily store operations. Both roles require retail experience, but Store Directors typically need more advanced credentials and leadership skills.

What jobs make $3,000 a month without a degree?

Store Directors typically earn more than $3,000 monthly, but entry-level retail or service jobs such as sales associates, delivery drivers, or warehouse workers can reach this income level with experience and overtime. Skilled trades like electricians or HVAC technicians may also earn around $3,000 a month without a degree, especially with certifications and on-the-job training.
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What are popular job titles related to Store Director jobs in Springfield, MA? For Store Director jobs in Springfield, MA, the most frequently searched job titles are:
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Store Director jobs near you
Store Manager

Store Manager

Citi Trends

West Springfield, MA

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

102nd of 102 rated fashion retailers

Job description

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.

Position Summary

As aStore Manager, you are responsible for leading all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.

Summary of Key Responsibilities

Store Operations & Performance

  • Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved
  • Monitor sales performance and take action to drive results and address opportunities
  • Maintain financial controls, including payroll management, shrink control, and operating expenses
  • Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
  • Uphold all Citi Trends operational policies, procedures, and standards

Team Leadership & Staffing

  • Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines
  • Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
  • Build and maintain appropriate staffing levels to support store operations and performance
  • Provide ongoing coaching, feedback, and performance management to develop store associates

Customer Experience & Compliance

  • Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Ensure consistent execution of merchandising, operational, and visual standards
  • Address customer concerns professionally and promptly
  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

  • High school diploma or equivalent required
  • 3-5 years of experience as a Store Manager or equivalent retail leadership role
  • 5-7 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies

  • Store Leadership & Accountability
  • Hiring, Recruiting & Talent Development
  • Sales & Profit Performance Management
  • Operational Excellence & Compliance
  • Customer-Focused Execution
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends

Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

If you're ready to lead a store, build strong teams, and make a meaningful impactinyour community-Citi Trends is the place for you.

Equal Employment Opportunity

Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable federal, state, and local laws.

What Citi Trends employees say

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