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Store Director Jobs in Springfield, MA (NOW HIRING)

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

New

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Store Manager - Store 192

Vernon, CT · On-site

$63K - $70K/yr

The Store Manager provides daily leadership to all positions within the store to include General ... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

New

The Store Manager provides daily leadership to all positions within the store to include General ... hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates ...

Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build andmaintainappropriate staffinglevels to support store operations and performance * Provide ...

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Store Director information

See Springfield, MA salary details

$26.4K

$81.8K

$114.5K

How much do store director jobs pay per year?

As of Jul 14, 2026, the average yearly pay for store director in Springfield, MA is $81,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $97,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Store Directors and how can they be effectively managed?

Store Directors often face challenges such as balancing operational efficiency with exceptional customer service, managing diverse teams, and meeting sales targets in a competitive retail environment. To effectively manage these challenges, Store Directors should prioritize clear communication, foster a collaborative team culture, and leverage data-driven decision-making. Regularly training staff, staying adaptable to market trends, and maintaining strong relationships with both employees and customers are also essential for success in this role.

What is a Store Director?

A Store Director is a senior management professional responsible for overseeing all operations and functions within a retail store. Their duties typically include managing staff, ensuring excellent customer service, setting sales targets, monitoring inventory, and implementing company policies. Store Directors play a crucial role in driving store profitability, maintaining high standards for merchandising and presentation, and representing the company's brand. They often report to regional or district managers and may handle budgeting, recruiting, and performance reviews. Effective Store Directors possess strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a Store Director, and why are they important?

To thrive as a Store Director, you need strong leadership, retail operations knowledge, and experience in inventory management, typically backed by a bachelor's degree or equivalent retail management experience. Familiarity with point-of-sale (POS) systems, workforce scheduling software, and retail analytics tools is essential. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this role. These abilities are crucial for driving sales, optimizing store performance, and fostering a positive team environment.

What is the highest paid store manager?

The highest paid store managers typically earn over $100,000 annually, especially in large retail chains or high-cost-of-living areas. Compensation varies based on experience, location, and company size, with some earning bonuses and profit-sharing incentives.

What is the difference between Store Director vs Store Manager?

AspectStore DirectorStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
Required CredentialsTypically requires a bachelor's degree in business or related field, leadership experienceHigh school diploma or associate degree, retail management experience
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommon in large retail chains and corporate retailCommon in various retail settings, including small to mid-sized stores

The main difference between a Store Director and a Store Manager lies in scope and responsibilities. Store Directors oversee multiple locations and focus on strategic planning, while Store Managers handle daily store operations. Both roles require retail experience, but Store Directors typically need more advanced credentials and leadership skills.

What jobs in the US pay 300,000 a year?

For a Store Director, annual salaries of $300,000 or more are uncommon and typically occur in large retail chains or high-level executive roles within the retail industry. Such compensation often includes bonuses, stock options, or profit-sharing, and usually requires extensive experience, leadership skills, and a track record of performance. Most store management positions have lower base salaries, with higher earnings possible at the executive level or in specialized sectors.

What jobs pay 500,000 a year in the US?

Store Directors typically do not earn $500,000 annually; such high salaries are usually found in executive roles like CEOs, investment bankers, or specialized medical professionals. These positions often require extensive experience, advanced degrees, and leadership skills. Compensation at this level may include base salary, bonuses, and stock options.

What is the role of a store director?

A store director is responsible for overseeing all operations of a retail store, including managing staff, ensuring sales targets are met, maintaining inventory, and providing excellent customer service. They develop strategies to improve store performance and ensure compliance with company policies. Strong leadership, organizational skills, and knowledge of retail management tools are essential for this role.
What are the most commonly searched types of Store jobs in Springfield, MA? The most popular types of Store jobs in Springfield, MA are:
What are popular job titles related to Store Director jobs in Springfield, MA? For Store Director jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Store Director jobs in Springfield, MA look for? The top searched job categories for Store Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Store Director jobs? Cities near Springfield, MA with the most Store Director job openings:
Infographic showing various Store Director job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $81,750 per year, or $39.3 per hour.
Emerging Store Manager

Other

Posted 12 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,148 frontline employees who took The Breakroom Quiz

91st of 104 rated pharmacies


Job description

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  •  Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy.  Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.
Operations
  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners  to drive the future of their Walgreen store.  Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management  including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management
  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development.  Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  •  Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders.  Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development
  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.
Communications
  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

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