In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Accepts special assignments as directed by Leadership. * Responsible for payroll administration ...
In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Accepts special assignments as directed by Leadership. * Responsible for payroll administration ...
Accepts special assignments as directed by Leadership. Responsible for payroll administration ... Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of ...
Accepts special assignments as directed by Leadership. Responsible for payroll administration ... Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of ...
Accepts special assignments as directed by Leadership. * Responsible for payroll administration ... Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of ...
Accepts special assignments as directed by Leadership. * Responsible for payroll administration ... Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of ...
In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Accepts special assignments as directed by Leadership. * Responsible for payroll administration ...
In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Accepts special assignments as directed by Leadership. * Responsible for payroll administration ...
Store Manager
Springfield, MA · On-site
$55K - $70K/yr
Direct the retail operations of the store within company guidelines * Establish department and store sales goals * Overall responsibility for store safety and security. Safeguarding both assets and ...
Store Manager
Springfield, MA · On-site
$55K - $70K/yr
Direct the retail operations of the store within company guidelines * Establish department and store sales goals * Overall responsibility for store safety and security. Safeguarding both assets and ...
Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and ...
Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and ...
Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and ...
Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and ...
Store Manager
Manchester, CT · On-site
The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ...
Store Manager
Manchester, CT · On-site
The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ...
Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and ...
Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and ...
Store Manager
Manchester, CT · On-site
$77.16 - $114/hr
The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ...
New
Store Manager
Manchester, CT · On-site
$77.16 - $114/hr
The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ...
New
Store Manager
Manchester, CT · On-site
The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ...
Store Manager
Manchester, CT · On-site
The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ...
Emerging Store Manager
Glastonbury, CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Glastonbury, CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Springfield, MA · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Springfield, MA · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Springfield, MA · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Springfield, MA · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Glastonbury, CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Glastonbury, CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Enfield, CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
Enfield, CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Emerging Store Manager
CT · On-site
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to ...
Store Director information
See Springfield, MA salary details
$26.4K - $34.4K
3% of jobs
$34.4K - $42.4K
5% of jobs
$42.4K - $50.5K
6% of jobs
$50.5K - $58.5K
9% of jobs
$60.9K is the 25th percentile. Wages below this are outliers.
$58.5K - $66.5K
5% of jobs
$66.5K - $74.5K
10% of jobs
$74.5K - $82.5K
7% of jobs
The median wage is $88.9K / yr.
$82.5K - $90.5K
5% of jobs
$96.8K is the 75th percentile. Wages above this are outliers.
$90.5K - $98.6K
31% of jobs
$98.6K - $106.6K
12% of jobs
$106.6K - $114.6K
6% of jobs
$26.4K
$81.8K
$114.6K
How much do store director jobs pay per year?
As of Aug 21, 2026, the average yearly pay for store director in Springfield, MA is $81,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $97,700.00 per year, depending on experience, location, and employer.
What is a store director?
A Store Director is a senior management professional responsible for overseeing all operations and functions within a retail store. Their duties typically include managing staff, ensuring excellent customer service, setting sales targets, monitoring inventory, and implementing company policies. Store Directors play a crucial role in driving store profitability, maintaining high standards for merchandising and presentation, and representing the company's brand. They often report to regional or district managers and may handle budgeting, recruiting, and performance reviews. Effective Store Directors possess strong leadership, organizational, and communication skills.
What are the key skills and qualifications needed to thrive as a store director, and why are they important?
To thrive as a Store Director, you need strong leadership, retail operations knowledge, and experience in inventory management, typically backed by a bachelor's degree or equivalent retail management experience. Familiarity with point-of-sale (POS) systems, workforce scheduling software, and retail analytics tools is essential. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this role. These abilities are crucial for driving sales, optimizing store performance, and fostering a positive team environment.
What are some common challenges faced by store directors and how can they be effectively managed?
Store Directors often face challenges such as balancing operational efficiency with exceptional customer service, managing diverse teams, and meeting sales targets in a competitive retail environment. To effectively manage these challenges, Store Directors should prioritize clear communication, foster a collaborative team culture, and leverage data-driven decision-making. Regularly training staff, staying adaptable to market trends, and maintaining strong relationships with both employees and customers are also essential for success in this role.
What is the difference between Store Director vs Store Manager?
| Aspect | Store Director | Store Manager |
|---|---|---|
| Responsibilities | Oversees multiple store locations, develops strategic plans, manages senior staff | Manages daily store operations, supervises staff, ensures sales targets are met |
| Required Credentials | Typically requires a bachelor's degree in business or related field, leadership experience | High school diploma or associate degree, retail management experience |
| Work Environment | Corporate office and multiple retail locations | Single retail store |
| Industry Usage | Common in large retail chains and corporate retail | Common in various retail settings, including small to mid-sized stores |
The main difference between a Store Director and a Store Manager lies in scope and responsibilities. Store Directors oversee multiple locations and focus on strategic planning, while Store Managers handle daily store operations. Both roles require retail experience, but Store Directors typically need more advanced credentials and leadership skills.
What are the most commonly searched types of Store jobs in Springfield, MA?
The most popular types of Store jobs in Springfield, MA are:
What job categories do people searching Store Director jobs in Springfield, MA look for?
The top searched job categories for Store Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Store Director jobs?
Cities near Springfield, MA with the most Store Director job openings:
Job description
GENERAL PURPOSE :
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Organizational Development:
Expense Control:
Maintaining a Safe & Secure Environment:
Customer Service:
Personal and Store Brand:
Merchandise Processing and In-Store Marketing
Loss Prevention:
COMPETENCIES:
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
PHYSICAL REQUIREMENTS/ADA:
SUPERVISORY RESPONSIBILITIES:
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
Customer Service:
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of Customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
- Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
About Ross Stores
Sourced by ZipRecruiter
We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!
Industry
Retail and apparel and accessories stores
Company size
10,000+ Employees
Headquarters location
Dublin, CA, US