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Stenograph Jobs (NOW HIRING)

Stenograph

Customer Care Representative

Downers Grove, IL · On-site

$16 - $21.75/hr

Stenograph is at the forefront of legal transcription innovation providing a comprehensive suite of cutting-edge technology designed to empower legal and transcription professionals. Our team ...

Stenograph

Customer Care Representative

Downers Grove, IL · On-site

$15.75 - $21.50/hr

Stenograph is at the forefront of legal transcription innovation providing a comprehensive suite of cutting-edge technology designed to empower legal and transcription professionals. Our team ...

Maricopa

Court Reporter (Per Diem)

Phoenix, AZ · On-site

$39.75/hr

Stenograph or other specialized equipment and court reporting software. * Preparing transcripts of cases, including researching specialized terminology, statutes or case citations. Skill in: * The ...

Maricopa

Court Reporter

Phoenix, AZ · On-site

$45.38 - $51/hr

Stenograph or other specialized equipment and court reporting software. * Preparing transcripts of cases, including researching specialized terminology, statutes or case citations. Skill in: * The ...

Montana

Court Reporter-Steno & Electronic

Billings, MT · On-site

Set up equipment, conduct sound check, monitor operation of an dismantle recording equipment or stenograph machine in courtroom, conference rooms, judge's chambers, or other locations as directed by ...

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Stenograph information

What is a stenograph?

A stenograph is a specialized machine used by court reporters and stenographers to transcribe spoken words quickly and accurately into written text. The device uses a unique keyboard that allows users to press multiple keys simultaneously, enabling them to record speech at speeds much faster than typical typing. Stenographs are commonly used in legal proceedings, closed captioning for television, and live event transcription. Mastery of the stenograph requires training, but it greatly increases efficiency in producing verbatim transcripts.

What are the key skills and qualifications needed to thrive as a stenographer, and why are they important?

To thrive as a Stenographer, you need excellent typing speed and accuracy, strong command of grammar and language, and typically a certification in stenography or court reporting. Familiarity with stenotype machines, transcription software, and audio recording equipment is commonly required. Attention to detail, discretion, and strong listening skills are vital soft skills for this role. These abilities ensure efficient and accurate record-keeping, which is critical for legal, administrative, and business proceedings.

What are some common challenges stenographers face during live proceedings, and how can they effectively manage them?

Stenographers often encounter challenges such as rapid speech, multiple speakers talking simultaneously, and unfamiliar terminology during live proceedings. To address these, it's important to maintain a high level of focus, regularly update one’s vocabulary and shorthand skills, and seek clarification when needed. Utilizing modern stenography software and collaborating closely with attorneys or judges can also help ensure accuracy and efficiency. Staying organized and practicing stress management techniques are essential to balancing the demands of this role.

What is the difference between Stenograph vs Court Reporter?

AspectStenographCourt Reporter
CredentialsStenograph certification, shorthand machine skillsTypically requires certification, shorthand skills, and court reporting license
Work EnvironmentManufacturing, training centers, and industry eventsCourts, legal proceedings, depositions
Employer & IndustryManufacturers, training providers, industry associationsLegal system, courts, law firms

Stenograph refers to the company and the equipment used for stenography, while a Court Reporter is a professional who transcribes legal proceedings using stenography machines, often trained and certified in court reporting. Both roles require similar skills and certifications, but their work environments and industry applications differ.

Are stenograph in demand?

Stenographers are in demand in legal, medical, and captioning fields where real-time transcription is required. The job requires proficiency with stenotype machines and strong listening skills, and demand is steady in environments that rely on accurate, immediate documentation.
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Cities with the most Stenograph job openings:

What states have the most Stenograph jobs?

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What job categories do people searching Stenograph jobs look for?

The top searched job categories for Stenograph jobs are:

Stenograph jobs near you
Infographic showing various Stenograph job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

Customer Care Representative

Stenograph

Downers Grove, IL • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Respond to internal and external customer concerns regarding order status, product quality, billing issues, and company policies.

  • Document all customer interactions and activities in Navision and maintain updated information in corporate databases.

  • Assist with order processing, shipment tracking, returns, refunds, and account reconciliations, including issuing authorization numbers and managing payments.

Job description

The Company
Stenograph LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years, serving a global clientele. Stenograph is at the forefront of legal transcription innovation providing a comprehensive suite of cutting-edge technology designed to empower legal and transcription professionals. Our team's extensive knowledge, experience, and dedication have earned us the reputation as a trusted industry leader. To help us achieve this, we surround ourselves with creative and empowered team members who exemplify our core values of customer focus, quality, continuous learning, commitment, and collaboration.
Stenograph offers the most advanced stenographic machines and computer-aided transcription software for the unique technology needs required by court reporters and captioners. In addition, Stenograph's custom-built automatic speech recognition technology and productivity solutions are designed to benefit all stakeholders of the deposition and legal industry, including digital reporters, transcriptionists, and agencies. We are uniquely positioned as the only provider of a complete end-to-end integrated solution, providing our customers with tools and solutions to capture and produce an accurate verbatim transcript. Our team also provides training materials and professional development courses, that provide our customers with the tools and expertise needed to thrive in the fast-paced industry. Stenograph's support, commitment, and advocacy have solidified our position as a respected industry leader.
Stenograph is owned by The Heico Companies, LLC, and is a certified Woman-owned Business Enterprise (WBE). For over 40 years, The Heico Companies has delivered sustainability to their businesses while maintaining their entrepreneurial spirit.
The Position
The Customer Care Representative is responsible for ensuring quality, friendly, and prompt resolutions to maintain a high level of customer satisfaction. S/he will satisfy external and internal customer concerns by processing orders, collecting payments, clarifying information, correcting billing issues, and tracking shipments using resources within all internal departments and external sources while appropriately documenting in Stenograph databases. The position reports to the Sr. Customer Care Manager and receives inbound Customer Service and Operator calls.
Job Description
Primary Responsibilities
  • Respond to internal and external customer concerns received via call center, writing, email, social media, etc. regarding order status, quality of product, billing issues, and company policies.
  • Document all activities, conversations, and commitments regarding customers in Navision.
  • Operator duties include routing incoming calls to the appropriate party.
  • Minimize length of calls while efficiently providing quality and friendly service and effectively contributing to telephone coverage for external and internal customers.
  • Process/Audit orders and contracts entered on the Stenograph website and internally.
  • Maintain corporate database(s) with updated information.
  • Ability to understand and interpret customer scenarios, how they impact the database, and how to resolve effectively to best serve the customer and Stenograph.
  • Administrative support for the District Sales Managers'.
Financial and Operational Tasks
  • Assist customers by tracking and rerouting shipments through Federal Express, approve returns and issue authorization numbers to customers, assist customers with replacement product(s), identify patterns of frequent returns and replacements.
  • Issue price adjustments and refunds.
  • Understanding of company policy and the ability to communicate to internal and external customers.
  • Database maintenance and corrections.
  • Process credit cards and checks.
  • Enforce past-due and collections policies.
  • Apply payments, manage account reconciliations, and collection follow-up.
Team Management
  • Work collaboratively with their direct peers as well as with departments throughout the company.
  • Contribute to team's success by communicating information verbally, electronically, and through database documentation.
  • Ability to manage time and the urgency of priorities within their job responsibilities which may be variable depending on the time of day and time of month.
Qualifications
  • High school graduate or equivalent with at least three years of related experience.
  • A knowledge of general office practices and procedures, good writing and problem-solving skills.
  • Ability to communicate effectively verbally, and the capability to make basic decisions according to established policy.
  • Working knowledge of Microsoft Windows operating system and a thorough knowledge of word processing and spreadsheet software, specifically Microsoft Office Applications.
  • Experience with ERP and CRM applications.
  • Be available to perform these duties within the company's defined business hours for customer service, 8 AM to 4:30 PM CST, working in-office in Downers Grove, IL. Hybrid work schedule, work from home Monday and Friday. In office Tuesday, Wednesday and Thursday.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hourly Wage: $21.00 per hour
Upon joining Stenograph, you will have access to multiple Medical and Dental options. Vision, Health Savings Account (HSA), Dependent Care FSA, Healthcare FSA, Voluntary Benefit Plans, 401(k), and Paid Time Off (PTO). Our benefit options start after 60 days of employment.
EOE M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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