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Statewide Service Center Jobs (NOW HIRING)

Electronic Technician II - Statewide Pay Plan: Career Service Position Number: 70044444 Salary: $43 ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Electronic Technician II - Statewide Pay Plan: Career Service Position Number: 70044444 Salary: $43 ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Electronic Technician II - Statewide Pay Plan: Career Service Position Number: 70044444 Salary: $43 ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Electronic Technician II - Statewide Pay Plan: Career Service Position Number: 70044444 Salary: $43 ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Electronic Technician II - Statewide Pay Plan: Career Service Position Number: 70044444 Salary: $43 ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Electronic Technician II - Statewide Pay Plan: Career Service Position Number: 70044444 Salary: $43 ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

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Statewide Service Center information

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How much do statewide service center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for statewide service center in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Statewide Service Center Manager, and why are they important?

To thrive as a Statewide Service Center Manager, you need strong organizational, leadership, and customer service skills, often supported by a bachelor's degree in business administration or a related field. Familiarity with CRM systems, scheduling software, and standard office productivity tools is typically required. Excellent communication, problem-solving abilities, and adaptability distinguish top performers in managing diverse teams and client needs. These skills are crucial for ensuring consistent service quality, operational efficiency, and positive stakeholder relationships across multiple locations.

What are some common challenges faced by Statewide Service Center employees, and how can they effectively manage them?

Employees at a Statewide Service Center often face the challenge of balancing high call volumes and diverse service requests from across the state. Effective time management and strong communication skills are essential to address customer inquiries efficiently while maintaining accuracy and professionalism. Collaborating with team members and utilizing standardized processes can help manage workload and ensure consistent service. Additionally, staying updated on policy changes and continuous training are key to successfully navigating new issues as they arise.

What is the difference between Statewide Service Center vs Customer Service Representative?

AspectStatewide Service CenterCustomer Service Representative
CredentialsVaries by industry, often requires specialized training or certificationsHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, offices, or remote settings serving statewide clientsRetail stores, call centers, or office settings interacting with customers
Employer & Industry UsageGovernment agencies, utility companies, large corporationsRetail, telecommunications, banking, and service industries
Search & Comparison IntentUnderstanding roles in large-scale service operationsCustomer interaction and support roles

The Statewide Service Center typically handles large-scale, often government or utility-related customer issues across a broad geographic area, requiring specialized knowledge. Customer Service Representatives focus on direct customer interactions within specific companies or retail environments. While both roles involve customer support, the scope and environment differ significantly.

What is a Statewide Service Center?

A Statewide Service Center is a centralized facility or organization that provides a range of administrative, technical, or support services across an entire state. These centers often serve government agencies, educational institutions, or public programs, streamlining operations such as payroll, human resources, procurement, or customer service. By consolidating services, Statewide Service Centers aim to increase efficiency, reduce costs, and ensure consistent processes statewide. Their roles and services can vary depending on the state and the sector they support.
What states have the most Statewide Service Center jobs? States with the most job openings for Statewide Service Center jobs include:
Infographic showing various Statewide Service Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.
Service Manager - Bus Service Center Operations (Foreman) - 60027327

Service Manager - Bus Service Center Operations (Foreman) - 60027327

State of South Carolina

West Columbia, SC

$50K - $61K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


State Of South Carolina rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

20th of 50 rated states


Job description

Job Responsibilities The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential. At the South Carolina Department of Education (SCDE), transportation plays a critical role in student access, safety, and opportunity across the state. Our work ensures that students arrive at school safely, reliably, and ready to learn-every day.

SCDE Transportation helps districts statewide deliver safe, reliable, compliant service through operations, maintenance, safety, training, fleet management, and leadership. As a state agency, SCDE offers career pathways, professional development, and long-term stability-plus experience with modern systems, statewide operations, and data-driven decision-making. Job Purpose The South Carolina Department of Education is seeking an experienced, solutions-oriented Service Manager to lead daily school bus maintenance and repair operations within an assigned service center.

This role focuses on hands-on shop leadership, technician supervision, maintenance quality, fleet readiness, and safety compliance, ensuring vehicles are safe, reliable, and available to support student transportation needs. The Service Manager provides service-center-level leadership and direct oversight of school bus maintenance activities. This position ensures fleet readiness, effective technician performance, safety compliance, and facilities and equipment integrity through active supervision, technical expertise, and consistent operational standards.

The Service Manager works closely with Operations Managers, service center leadership, and regional management to align shop-level maintenance performance with statewide transportation priorities, regulatory requirements, and service expectations in support of South Carolina's pupil transportation mission. Essential Duties and Responsibilities Ensure fleet readiness Summary: Manage and perform preventive maintenance and complex repair activities to keep fleet assets service-ready, minimize downtime, and ensure accurate, complete, and timely maintenance documentation. Schedule, assign, and oversee daily maintenance and repair workloads Perform preventive maintenance services and assist with repairs as operational demands require Diagnose and repair computer-controlled vehicle systems using advanced diagnostic tools Perform advanced diagnostics and repairs on engines, transmissions, brake systems, exhaust systems, electrical systems, and cooling systems Diagnose, evacuate, recharge, and repair air-conditioning and climate-control systems Reduce out-of-service vehicle counts and ensure timely return to service Conduct required 30-day, quarterly, and annual vehicle inspections and ensure corrective actions are completed Verify accuracy and completeness of AssetWorks work orders and maintenance documentation Maintain facility integrity Summary: Maintain safe, compliant service center facilities, tools, and equipment through inspections and consistent shop cleanliness and readiness standards.

Conduct shop and equipment inspections to ensure compliance with standards Maintain clean, safe, and compliant shop and work environments Ensure tools, equipment, and facilities meet operational and regulatory requirements Ensure facilities and shop practices comply with environmental, safety, and departmental standards Lead personnel effectiveness Summary: Supervise, train, and support maintenance staff by managing workloads, attendance, technical development, and performance expectations while serving as the senior technical authority in the shop. Supervise maintenance technicians and support staff Monitor attendance, schedules, and workload distribution Provide instruction, mentoring, and technical guidance to technicians Identify training needs and support certification and skill development Serve as a technical resource for complex diagnostics and repairs Support required certifications, CDL compliance, and professional development Address performance concerns and participate in employee-relations processes Provide instruction to school bus drivers regarding vehicle operation, defect reporting, and the impact of maintenance practices on safety and reliability Enforce safety compliance Summary: Promote a safe maintenance environment by enforcing OSHA and environmental standards, ensuring PPE use, investigating incidents, and responding appropriately to emergencies. Ensure compliance with OSHA, environmental, and safety regulations Enforce PPE and safety procedures across shop operations Respond to road calls and emergency service situations as required Support accident investigations and required documentation Deliver consistent service Summary: Support reliable maintenance service delivery through coordination, communication, inventory control, and accurate recordkeeping.

Coordinate with Operations Managers and service center leadership regarding maintenance priorities Support inventory management, parts usage tracking, and supply control Assist with emergency, weather-related, and seasonal transportation operations Maintain permits, inspections, and maintenance records in audit-ready condition Perform other duties supporting statewide transportation services and agency priorities This position is located in the Office of Transportation/York Bus Service Center. Minimum and Additional Requirements Work experience involving the independent performance of job duties directly related to the area of employment. Preferred Qualifications Four (4) years of mechanical and repair experience in automotive, diesel, or related fields Ability to obtain and maintain a Class A or B Commercial Driver's License (CDL) with Passenger, Tank Vehicle, and Air Brake endorsements within 120 days of employment Ability to operate power, hydraulic, electronic, and computerized diagnostic equipment Ability to pass required drug screenings, background checks, and USDOT medical examination Knowledge, Skills, and Abilities Strong knowledge of school bus maintenance and fleet repair practices Ability to supervise maintenance personnel and manage shop operations Experience with preventive maintenance programs and inspection systems Ability to communicate effectively and maintain accurate documentation Commitment to safety, accountability, and public service Additional Comments Working Conditions Work is performed in indoor and outdoor maintenance environments with exposure to noise, grease, fumes, weather conditions, and confined spaces.

Adherence to all safety, environmental, and PPE requirements is mandatory. Career Growth at SCDE Transportation SCDE Transportation values practical experience, operational knowledge, and leadership readiness. Technical expertise is a strong foundation for effective supervision, and internal advancement is supported through training, mentorship, and clear role progression.

SCDE Transportation promotes long-term career growth by helping employees build on hands-on experience, expand skills, and pursue advancement in a stable, mission-driven statewide organization. Benefits As part of a comprehensive state compensation package, the South Carolina Department of Education offers: Health, Dental, Vision, Long-Term Disability, and Life Insurance options Fifteen (15) days annual leave per year Fifteen (15) days sick leave per year Thirteen (13) paid holidays State Retirement Plan and Deferred Compensation (401k) programs Professional development and leadership training opportunities Equal Opportunity Employer The South Carolina Department of Education is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED. http://www.ed.sc.gov/jobs/human-resources/title-ix-nondiscrimination/


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About State of South Carolina

Sourced by ZipRecruiter

State of South Carolina is not a typical corporation, but the governing body of the US state of South Carolina, located in the capital city of Columbia. Its industry focuses on public administration, providing key essential services to ensure the efficient functioning of the state. These services range from public safety and environment protection to education, healthcare, and economic development. The state was founded in 1788, grounded in democratic principles meant to support the overall well-being of its citizenry. Its core values revolve around service, integrity, accountability, and transparency. The mission of the State of South Carolina is to improve the quality of life for all its people, with a focus on education advancement, economic growth, and improved healthcare.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Columbia, SC, US

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