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Stadium Operations Assistant Jobs in Michigan (NOW HIRING)

AEG

Event Day Ticket Resolution

Detroit, MI · On-site

This position will serve as a primary point of contact for all stadium operations support staff ... * Assist with handheld scanner distribution, collection, and hardware auditing post-event ...

Detroit Lions

Event Day Ticket Resolution

Detroit, MI · On-site

This position will serve as a primary point of contact for all stadium operations support staff ... * Assist with handheld scanner distribution, collection, and hardware auditing post-event ...

Detroit Athletic Club

Server Assistant

Detroit, MI · On-site

Position Summary The Stadium Club server assistant must maintain clear communication with and make ... Knowledge of restaurant operations, member relations and etiquette * Ability to read, write and ...

AEG

Ticket Sales and Operations Intern

Plymouth, MI · On-site

$14.50 - $19/hr

... * Assist with ticket sales staff to manage box office windows and day-of-game ticket sales ... Help with in-game group activities such as stadium tours, intermission shootouts, etc. * Work in ...

Farfetch

Warehouse Associate

Three Rivers, MI

$18/hr

We're Stadium Goods. We are the world's premier sneaker and streetwear marketplace selling only the ... You will partner with the Warehouse Operations Manager and peers to meet our goals of increased ...

Detroit Athletic Club

Server

Detroit, MI · On-site

Position Summary The Stadium Club server is responsible for providing an impeccable dining ... Maintain proper and timely communication with their supervisory team * Assist in setting the room ...

Detroit Athletic Club

Server

Detroit, MI · On-site

Position Summary The Stadium Club server is responsible for providing an impeccable dining ... Maintain proper and timely communication with their supervisory team * Assist in setting the room ...

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Stadium Operations Assistant information

What are Stadium Operations Assistants?

Stadium Operations Assistants are professionals who help ensure the smooth running of events and daily activities within a stadium. Their duties typically include setting up equipment, assisting with crowd control, maintaining cleanliness, and supporting the operations team during sports games, concerts, and other events. They play a key role in creating a safe and enjoyable environment for both guests and staff. The position often requires flexibility, attention to detail, and the ability to work in a fast-paced environment.

What is the difference between Stadium Operations Assistant vs Event Coordinator?

AspectStadium Operations AssistantEvent Coordinator
Required CredentialsHigh school diploma; some roles may prefer certifications in facilities managementHigh school diploma; often a degree in event management or related field
Work EnvironmentSports stadiums, arenas, large venuesEvent venues, conference centers, outdoor spaces
Employer & Industry UsageSports teams, stadium management companiesEvent planning companies, venues, corporate event departments
Common Search & Comparison IntentYesYes

The Stadium Operations Assistant primarily focuses on maintaining the day-to-day operations of sports stadiums, including facilities management and safety protocols. In contrast, an Event Coordinator plans and executes specific events within venues. While both roles require organizational skills and familiarity with venue operations, the Assistant is more involved in ongoing operational tasks, whereas the Coordinator handles event-specific logistics.

What are some common challenges faced by Stadium Operations Assistants during large events?

Stadium Operations Assistants often encounter challenges such as managing high foot traffic, coordinating with multiple departments (like security, concessions, and maintenance), and quickly addressing unexpected issues such as equipment malfunctions or crowd management concerns. Effective communication and adaptability are key to ensuring smooth operations. Working under tight schedules and maintaining safety standards, especially during peak event times, also requires strong organizational skills and a calm demeanor.

What are the key skills and qualifications needed to thrive as a Stadium Operations Assistant, and why are they important?

To thrive as a Stadium Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of facility management, often supported by a high school diploma or relevant experience. Familiarity with event management software, maintenance systems, and safety protocols is typically required. Excellent communication, teamwork, and problem-solving abilities help you effectively support events and respond to issues quickly. These skills ensure smooth event operations, safety compliance, and a positive experience for both staff and attendees.
What are the most commonly searched types of Stadium Operations jobs in Michigan? The most popular types of Stadium Operations jobs in Michigan are:
What are popular job titles related to Stadium Operations Assistant jobs in Michigan? For Stadium Operations Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Stadium Operations Assistant jobs in Michigan look for? The top searched job categories for Stadium Operations Assistant jobs in Michigan are:
What cities in Michigan are hiring for Stadium Operations Assistant jobs? Cities in Michigan with the most Stadium Operations Assistant job openings:
Stadium Operations Assistant jobs near you
Infographic showing various Stadium Operations Assistant job openings in Michigan as of June 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Assistant Director Event Staffing and Facility Operations

Assistant Director Event Staffing and Facility Operations

Western Michigan University

Kalamazoo, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Western Michigan University rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

418th of 537 rated colleges and universities

Job description

Position Details
Posting Summary
College
Intercollegiate Athletics-DIV
Executive Area
Intercollegiate Athletics
Department
Intercollegiate Athletics
Posting Detail Information
Posting Number
S1632P
Job Type
Full Time, Regular
Pay Type
Exempt/Salaried
Pay Grade
F
Campus Location
WMU-Kalamazoo - Main Campus
Salary Range
Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
1
General Summary
  • Leads the hiring, training, and supervision of ushers and event staff for athletic events. Ensures a safe, inclusive, and welcoming environment at all athletic events. Collaborates to ensure appropriate staffing levels and address fan needs. Tracks and reconciles expenses related to event and facility operations.

Major Duties
  • Oversees the hiring, training, scheduling, and supervision of ushers, event parking attendants, and other event staff. Evaluates and monitors the effectiveness of services, policies, and procedures. Identifies and resolves operational issues.
  • Updates and improves policies and procedures to enhance service delivery.
  • Ensures excellent customer service is consistently provided. Collaborates with stakeholders to determine staffing needs for athletic home contests and other events.
  • Develops and implements an effective training program focused on customer service, fan engagement, and guest safety.
  • Coordinates identification checks and service training for selected individuals in accordance with applicable laws and University policies.
  • Serves as the liaison to the business office to ensure accurate processing of expenses to the general ledger.
  • Prepares division-specific business documents, submits invoices for payment, and reviews monthly expenses to confirm proper allocation.
  • Troubleshoots game day operational needs and collaborates to develop and implement effective solutions.
  • Ensures compliance with all applicable University, conference, and national governing body policies and procedures.

Minimum Qualifications
  • Associate's degree or two years' college coursework in a related field from an accredited institution.
  • Three years' relevant experience.
  • Experience with athletic or large event management.
  • Experience with customer service.
  • Strong interpersonal, written, and verbal communication skills.
  • Ability to work under pressure.
  • Strong organizational skills.
  • Proven attention to detail.
  • Experience with budgeting, tracking hours and expenses.
  • Ability to work irregular shifts and extended hours, including weekends and holidays required.

Desired Qualifications
  • Experience in reconciling accounts, accounting, or financial management.
  • Management and/or oversight of a large group of employees.
  • Five years' customer service experience.
  • Five years' of collegiate or professional stadium and/or large arena event management experience.

Special Instructions to Applicants
  • External applicants should use the WMU - Application.
  • Internal applicants should use the WMU - Internal Application.

Additional Position Information
  • Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, go to: https://www.wmich.edu/hr/enrollment-staff
  • Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation

Physical requirements and working conditions
  • Moderate work occasionally working in difficult position or with physical demands such as continuously lifting or moving materials from 25 to 50 pounds and occasionally lifting or moving materials greater than 50 pounds.
  • Work is performed with exposure to any number of elements which may occasionally require some precautions such as safety glasses, protective clothing, ear protection, etc.

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