St Croix Vi Jobs (NOW HIRING)

Salary: $46,641.07 - $49,002.27 Annually
Location : St. Croix, VI
Job Type: Classified
Job Number: 201905310
Department: |Department of Finance- STX|
Opening Date: 05/29/2026
Closing Date: 6/11/2026 11:59 PM Atlantic (Canada)
Description
Under the General Supervision of the Office of the Commissioner, this employee will be primarily responsible for providing computer technical support, end user problems, work in computer-based information systems, software applications, web resources, computer hardware, and any network and enterprise systems. Employee will serve in a Territory-wide capacity.
This work involves the handling of highly confidential data and material. Employee establishes and maintains databasesapplicable to the day-to-day operations of the Department. Employee will also partake in all policy-making decisions and recommendations relative to the handling of the department's information technology workload and provide instructionalservices.
Duties and Responsibilities
Assess network infrastructure on a regular basis to ensure it meets the necessary demands of the department.
Must coordinate between the department and vendors as well as any contractors about the Information Technologyinfrastructure and development, as well as consult on any potential issues, potential remedies, recommendations or efficiencycontrols.
Diagnose and remedy problems encountered by end-users.
Load and configure software and applications.
Website maintenance and updates of information.
Installs and configures server workstations including operating systems, network devices and printers.
Must provide troubleshooting assistance primarily in determining the cause of system failures due to malfunctions or any other issues.
Maintenance of all hardware to include printers and desktop computers.
Conduct monthly division site assessments to ascertain any problems and provide technical assistance.
Must create electronic data back-up to prevent the loss of information.
Must log and report all problems received in a monthly report to the Commissioner.
Receive, create, evaluate, and close trouble tickets.
Implement security measures and protect the department's data from any outside infiltration.
Installation of any new hardware or software and provide training to employees of its use.
Offer suggestions for maintenance, upgrades, and improvements on the department information technology infrastructure.
With information technology constantly changing, this employee must stay up-to-date on emerging technologies and thepossible effectiveness of these advancements on the current network system.
Point of Contact for the Stats Systems through Administration
Required to travel between districts
Performs other related work as required.
Minimum Qualifications
Bachelor's Degree from a recognized institution of higher learning in Information Systems, Computer Science, Data Processing, or any other closely related field and two (2) years Technical Computer/Networking experience or related work
OR
Associate degree from a recognized institution of higher learning in Information Systems, Computer Science, Data Processing, or any other closely related field and four (4) years Technical Computer/Networking experience or related work.
Position Factors
FACTOR 1 - KNOWLEDGE REQUIRED BY THE POSITION
Extensive knowledge in the field of Information Technology, local rea networks, servers, computer operating systems, and other related systems to include troubleshooting.
Must have knowledge of programming, software, hardware, computer science in order to demonstrate proficiency.
Must be able to comprehend detailed computer instructions.
Ability to handle multiple roles simultaneously.
Excellent information technology communications, leadership and management skills.
Must have a track record of maintaining the integrity of information technology structures.
Knowledge of local and federal laws, departmental and GVI rules, regulations and policies.
Knowledge of a variety of network management software.
Knowledge of servers, routers, firewalls, ISP's, software and any other knowledge within the information technology field.
Knowledge of the interconnectivity of the GVI's enterprise resource system, contact with internal and external users of theenterprise.
Ability to communicate with co-workers; establish and maintain effective working relationship with employees and all individuals in this line of work.
Ability to read, write, comprehend, and follow oral and written instructions.
FACTOR 2 - SUPERVISORY CONTROLS
Employee works under the supervision of Commissioner who outlines scope of work, goals and objectives and furnishes guidance only in new situations and on critical issues.
Employee plans and schedules own work and/or work of others based on the understanding of broadly defined objectives and priorities. Supervisor reviews work upon completion through meetings, monthly reports and achievement of objectives.
FACTOR 3 - GUIDELINES
Employee is expected to use knowledge acquired through training and experience in making independent decisions. Federal and departmental guidelines and procedures must be followed.
FACTOR 4 - COMPLEXITY
Work is of a demanding, confidential, and organizational nature that involve various duties with changing situations, andtime pressures. Duties require a high degree of concentration since different factors must be considered and weighed before decisions can be reached. Work involves a complicated task requiring coordinating numerous processes/methods, careful interpretation and excellent judgment;
FACTOR 5 - SCOPE AND EFFECT
To provide computer technical support, end user problems, while maintaining databases applicable to the day-to-day operations of the department.
FACTOR 6 - PERSONAL CONTACTS
Personal contacts are with the supervisor, co-workers, vendors, and other government agencies. The purpose of the contacts is to exchange information to process information technology documents, compile reports and to correct and troubleshooterrors to determine the cause of system failures due to malfunctions or any other issues.
FACTOR 7 - PURPOSE OF CONTACTS
Explains the purpose of the personal contacts such as to give or receive information, motivate, influence, negotiate, etc.
FACTOR 8 - PHYSICAL DEMANDS
Physical demands include lifting boxes of equipment, pulling and installing of cables and other wiring.
FACTOR 9 - WORK ENVIRONMENT
Work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment. Employee works in an office while maintaining the databases applicable to the day-to-day operations of the department. Employee is required to travel between districts.
The Government of the Virgin Islands aspires to provide the highest level of comprehensive benefits, services and programs to eligible employees, retirees, and their dependents which:

• Meet and anticipate their individual needs;
• Assure the GVI's competitiveness with other employers to attract and retain employees;
• Maximize cost effectiveness; and,
• Assure optimal health and productivity of employees.

To achieve this goal, from time to time, the carrier for the GVI's insurance may change. Please contact the Group Health Insurance Office of the Division of Personnel in St. Thomas and St. Croix at for more information regarding carriers.
Medical and Dental Coverage
Enrollment
The Virgin Islands government offers to full-time employees and their eligible dependents, a group health and dental insurance plan.
Full-time employees must enroll within thirty-one (31) days of hire unless they can provide proof of medical coverage from another source. An employee who does not enroll within 31 days of employment will be automatically enrolled in the health insurance plan with single coverage.
If an employee fails to enroll dependents within the initial eligibility period he/she must wait until a period of "open enrollment" is announced or have a qualifying event as determined by the health insurance carrier to enroll dependents or make changes to their coverage.
Effective Date of Coverage
If enrollment forms are received on or before the 6th of the month, coverage will be effective on the first day of the first month following the receipt of enrollment forms. If enrollment forms received on the 7th of the month or later, coverage will be effective on the first day of the second month following the receipt of the enrollment forms.
Example:
Date Forms Received May 1st May 8th January 6th February 7th
Coverage Effective Date June 1st July 1st February 1st April 1st
Dependent Coverage
Dependents of eligible employees may participate in the Group Health and Dental Insurance Program according to the terms and conditions imposed by the Health Insurance Board of Trustees and/or the carrier. Eligible dependents are the employee's:

1. Legal spouse;
2. Natural children;
3. Adopted children; and
4. Step children.

When a new dependent is acquired, you must enroll them within thirty-one (31) days after acquiring such dependent. When enrolling a dependent at any time, the following may be required:

1. Birth certificate;
2. Marriage certificate;
3. Adoption papers; and/or
4. Legal papers of appointment.

Various other documents may be required to determine the eligibility of the dependents.
Cost of Coverage
The GVI contributes toward the cost of Health Insurance for each employee enrolled under the Group Health Insurance Program. The GVI reserves the right to change the amount of the employee contribution when necessary for financial or other reasons.
Waiver or Discontinuation of Benefits
An employee may opt to decline coverage, or discontinue coverage under the Group Health and Dental Insurance Plan at any time. An employee who waives coverage upon employment, or who drops out of the program must provide proof of medical coverage and will be subject to the eligibility requirements imposed by the carrier in order to re-enroll in the program. This provision also applies to dependents that are dropped from the plan.
Coverage discontinues on the last day of the month following a qualifying event or on the date of an employee's separation.
After separation, an employee or dependent may be eligible to convert their group policy to an individual policy within 30 days, depending on the insurance carrier. If an employee would like to convert their policy to an individual policy a notice of conversion must be sent to the insurance carrier. Consolidated Omnibus Budget Reconciliation (COBRA) coverage is not available in the Virgin Islands after loss of coverage.
Dental Insurance
As a condition of participation, all employees must enroll in medical coverage to qualify for Dental Insurance.
Leave without Pay
The GVI will maintain group health insurance plan coverage for employees on leave without pay. This coverage will remain at the level and under the conditions for which coverage would have been provided if the employee had continued employment continuously for the duration of the leave. However, employees on leave must arrange to pay into the Group Health Insurance Fund the employee's share of their health insurance premium to maintain coverage.
Retirement Benefits
Retired employees and their dependents are eligible to continue to participate in the Group Health and Dental Insurance Program. Retirees must provide updated contact information to the Group Health Insurance Division to maintain coverage.
Life Insurance
The government provides a complementary basic non-contributory $10,000 basic life insurance benefit. In order for the benefit to be effective, an enrollment form must be forwarded to the Group Insurance Office at the Division. The enrollment form must be signed, dated and must indicate a designated beneficiary.
Employees may also select additional life insurance in either 1x, 2x, 3x or 4x base salary or $10,000, $15,000, $25,000, $50,000, $75,000, $100,000 or $150,000 amounts as supplemental contributory coverage. The employee pays the cost of this additional insurance, and may be required to submit evidence of insurability when increasing coverage after initial enrollment. Insurance enrollment forms and booklets explaining in detail the plan of benefits, as well as claim forms and a schedule of costs may be obtained from the Group Health Insurance Office.
Upon retirement life insurance benefits may be reduced.
Upon death the designated beneficiary will be eligible to receive the life insurance proceeds of the insurance participant, the Division must be notified of the death in order to initiate the claim process. Life insurance benefits are payable by the contracted insurance company and a subject to the limitations established by the insurance company.
Supplemental Insurance
The GVI has several supplemental insurance plans that provide for coverage over and above the regular medical, dental and life insurance coverage.
These plans are voluntary and are not contributed to by the GVI. A list of the current supplemental insurance plans is available through the Group Health Insurance Office. An employee who does not wish to enroll in medical coverage is eligible to enroll in supplemental insurance.
Moving and Relocation Allowance
It is the policy of the GVI to provide a reasonable relocation allowance inclusive of airfare, to eligible employees, based on their employment contract, to help defray the costs associated with relocation from outside the Virgin Islands to accept employment with the GVI. This allowance is made in lieu of any and all claims for reimbursement of relocation and moving expenses.
This policy applies to new employees recruited from off-island and who are approved by the Department Head to receive the benefit of a relocation allowance for moving and relocation expenses.
Employee Assistance Program (EAP)
The GVI will provide confidential and voluntary assistance through its Employee Ass...