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About this Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health Join our team and be a vital part in our day-to-day operations. We are seeking a highly organized and detail-oriented candidate who thrives in a fast-paced environment.

In this role, you will manage accurate and timely receipt, sorting, and distribution of all incoming and outgoing mail, packages, and interoffice correspondence. This position is essential as the central hub for Disability Determinations Services' physical communication, ensuring time-sensitive and confidential materials are received efficiently and securely. Come be a part.

An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness. Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

Minimum Qualifications One year of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information Job Duties: Operates the letter processing machine, which includes inserting documents correctly, loading appropriate envelopes, troubleshooting, and maintenance. Process mail returned by the United Postal Service. This includes documenting the type of mail and reason for the return in the claimant's electronic folder.

Make phone calls to vendors and claimants to update information in the claimant's electronic folder or vendor database. Update state vendor files. Monitor multiple printers' operations for malfunctions.

Sort documents appropriately according to their designated locations. Operations and maintenance of the postage meter machine. Position-Specific Details: Location: Disability Determination Services / State Office / East Baton Rouge Parish Appointment Type: This position may be filled as a Job Appointment (temporary appointment that may last up to 48 months).

Cost Center: 3071200100 Position Number(s): 50696501 How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.

Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections

Applications may be rejected if incomplete. Individuals selected for positions with the Disability Determination Service (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems.

Your conditional job offer and access to Social Security Administration's (SSA's) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process. *Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process. Contact Information: For information on checking your application status and understanding status updates, please click HERE.

Amber Stewart Amber.Stewart@ssa.gov LA Department of Health (LDH) Disability Determinations Services 225-342-2230 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.