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Sr Operations Representative Jobs in Texas (NOW HIRING)

Harris

STC Health, a division of Harris; is seeking a Senior Manager, Operations who will lead our DevOps, ... Represent Operations in internal planning conversations involving new client onboarding, contract ...

Harris

STC Health, a division of Harris; is seeking a Senior Manager, Operations who will lead our DevOps, ... Represent Operations in internal planning conversations involving new client onboarding, contract ...

Kencogroup

Sr. Operation Supervisor

Manor, TX · On-site

Analysis of operations on a continuing basis to make necessary improvements to ensure cross ... The physical demands and work environment described are representative of those that must be met by ...

Kenco

Sr. Operation Supervisor

Manor, TX · On-site

Analysis of operations on a continuing basis to make necessary improvements to ensure cross ... The physical demands and work environment described are representative of those that must be met by ...

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How much do sr operations representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for sr operations representative in Texas is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Operations Representative?

To thrive as a Sr Operations Representative, you need a solid understanding of operational processes, strong analytical abilities, and experience in customer service or business administration, typically supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, CRM software, and proficiency in Microsoft Office are commonly required, along with knowledge of industry-specific platforms. Excellent communication, problem-solving, and organizational skills help you manage tasks efficiently and build strong client relationships. These abilities ensure smooth daily operations, effective issue resolution, and the delivery of high-quality service to both internal and external stakeholders.

What is the difference between Sr Operations Representative vs Operations Specialist?

AspectSr Operations RepresentativeOperations Specialist
Required CredentialsHigh school diploma; some roles prefer associate or bachelor’s degree; relevant certificationsHigh school diploma; certifications may be beneficial
Work EnvironmentOffice setting; customer service and administrative tasksOffice or warehouse; process coordination and support
Employer & Industry UsageCommon in logistics, manufacturing, and service industriesUsed across various industries including logistics, retail, and manufacturing
Search & Comparison IntentOften compared for roles involving operations support and coordinationCompared for roles focusing on process improvement and support

The main difference is that Sr Operations Representatives typically handle more complex customer interactions, oversee operational processes, and may have leadership responsibilities, whereas Operations Specialists focus on supporting daily operations, process execution, and coordination. Both roles require similar credentials and are common in similar industries, but the Sr Operations Representative often involves more customer-facing and supervisory duties.

What is a Sr Operations Representative?

Sr Operations Representatives are experienced professionals who oversee and coordinate daily operational activities within a company or department. They ensure that processes run smoothly, handle complex customer or client issues, and often assist in training or mentoring junior staff. Their role may also involve monitoring compliance, improving efficiency, and supporting management in implementing new policies or procedures. Typically, Sr Operations Representatives have in-depth knowledge of company operations and play a key role in achieving organizational goals.

Is operations a high paying job?

The salary for a Sr Operations Representative varies depending on industry, location, and experience, but it is generally considered a mid- to high-level role with competitive pay. Salaries often range from $50,000 to $80,000 annually, with potential for bonuses and benefits. Skills in process management, communication, and problem-solving can influence earning potential.

What are some common challenges faced by a Sr Operations Representative, and how can they be effectively managed?

Sr Operations Representatives often handle complex tasks such as process optimization, issue resolution, and cross-departmental coordination. Common challenges include managing high volumes of transactions, addressing unexpected operational disruptions, and ensuring compliance with company policies. To effectively manage these challenges, it's important to leverage strong organizational skills, maintain clear communication with team members and stakeholders, and stay up-to-date on operational best practices. Proactively identifying potential bottlenecks and using data-driven approaches can also help streamline workflows and minimize errors.
What are popular job titles related to Sr Operations Representative jobs in Texas? For Sr Operations Representative jobs in Texas, the most frequently searched job titles are:
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What cities in Texas are hiring for Sr Operations Representative jobs? Cities in Texas with the most Sr Operations Representative job openings:
Sr Operations Representative jobs near you
Infographic showing various Sr Operations Representative job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,279 per year, or $19.8 per hour.

Compliance Analyst Sr - Operations and Planning

Ercot

Taylor, TX

Full-time

Posted 8 days ago

Job description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

The Operations and Planning (O&P) Compliance role supports ERCOT's adherence to NERC Operations and Planning Reliability Standards and ERCOT Nodal Protocols, Operating Guides, and Other Binding Documents. The position collaborates with internal teams within the organization to identify and assess internal controls, consider compliance risks, and conduct remediation to ensure compliance with Federal Energy Regulatory Commission orders, North American Reliability Corporation Reliability (NERC) Standards, Regional Reliability Standards, ERCOT Nodal Protocols and Operating Guides, and corporate objectives ("requirements"). This role works closely with ERCOT personnel to identify the documentation and other controls related to the various requirements and ensures policies and procedures are in place to demonstrate compliance with requirements. This position acts as the primary liaison between the organization's staff, regulatory agencies, and external auditors.


JOB DUTIES

Level 2

  • Applies analytical and problem-solving skills to independently identify compliance risks and develop effective solutions.
  • Uses compliance methods and tools to monitor and report on compliance with requirements, with moderate independence.
  • Acts as a resource to advise process owners on improving processes and compliance posture.
  • Works with assigned groups to develop, implement, and manage routine operations reports relevant to documenting and demonstrating performance compliance to requirements.
  • Assists business process owners with oversight of remediation of issues resulting from internal and external audits, compliance investigations, and control assessments.
  • Prepares ERCOT staff and documentation for NERC, Texas RE, and other external audits; maintains documentation of business processes and related internal controls; participates in audits as needed.
  • Develops and maintains analytical documentation comparing current and revised NERC Operations and Planning Reliability Standards, ERCOT Nodal Protocols, Operating Guides, OBDs, and ERCOT policies; aligns obligations with internal controls, including business processes and procedures.
  • Prepares and maintains NERC Reliability Standard Audit Worksheets (RSAWs), narratives, evidence, and internal controls for assigned Standards, coordinating with subject matter experts.
  • Uses the Archer GRC platform to monitor, review, and assess the design and operational effectiveness of internal controls mapped to Reliability Standards and ERCOT Nodal Protocols requirements.
  • Supports ERCOT's representation with NERC and Regional Standards Committees through participation on drafting teams or submission to development efforts.
  • Develops or monitors recommendations providing guidance on NERC standards and ERCOT Regional Reliability standards directly impacting ERCOT systems, capabilities, and reliability.
  • Participates in activities of developing or revising NERC Operations and Planning Reliability Standards, ERCOT Nodal Protocols, Operating Guides, and OBD provisions with ERCOT committees as applicable.
  • Supports performance and Ancillary Services monitoring under ERCOT Nodal Protocols Section 8 and Nodal Operating Guides Section 9, including reporting to the Reliability Monitor.
    Level Senior
  • Coordinates and communicates on NERC Operations and Planning Reliability Standards, ERCOT Nodal Protocols, Operating Guides, and OBDs provisions with ERCOT committees and Board of Directors as needed.
  • Develops and manages the process to collect and submit ERCOT feedback on NERC Operations and Planning Standards postings.
  • Evaluates and maintains the relevance of traces from ERCOT Nodal Protocols, Operating Guides, OBDs, NERC Operations and Planning Reliability Standards, and corporate objectives to other ERCOT documentation.
  • Facilitates the development of internal training regarding external audits and associated business processes and controls.
  • Assists with coordination of external audits, including acting as a primary liaison between ERCOT staff and the auditors
  • Updates compliance tools, tracks effort and progress of audits and investigations, and manages library of audit documentation
  • Communicates technical compliance information effectively to both technical and non-technical audiences and works effectively across cross-functional teams.
  • Documents and tracks potential compliance issues (self-logs and self-reports) and responds to Requests for Information (RFIs) from regulators.

EXPERIENCE

  • Level 2: Requires 2 years related work experience
  • Level Senior: Require 5 years related work experience
  • Prefer experience with NERC Operations and Planning Reliability Standards and the ERCOT Nodal Protocols, Operating Guides, and OBDs.
  • Prefer experience with Bulk Electric System (BES) operations and/or planning, NERC compliance monitoring, RSAW and evidence development, and Texas Reliability Entity and/or NERC audits.
  • Prefer experience with SQL, Cognos, Python, or other data analysis platforms

EDUCATION

  • Bachelor's Degree: Engineering, Computer Science, Business, Accounting, Auditing or related field (Required)
  • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

CERTIFICATION

  • CCEP Certified Compliance Ethics Professional (Preferred)
  • NERC System Operator Certification (Preferred)

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$106,000 - $145,000

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