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Sr Operations Representative Jobs in Texas (NOW HIRING)

L6 - Operations Manager

Houston, TX · On-site

$85K - $99K/yr

Drive special projects and programs completion assigned by the Senior Operations Manager (SOM) * May be assigned to attend meetings with the client to represent SOM or other functional managers

... Senior Manager to represent your sector accurately and to bring their priorities back to your team ... Represent Operations Externally and Cross-Functionally This is an area you'll grow into leading ...

Account Manager II

Dallas, TX · Remote

$68K - $114K/yr

... senior operations representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns ...

Account Manager II

Fort Worth, TX · On-site

$70K - $116K/yr

... senior operations representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns ...

Account Manager II

Fort Worth, TX · On-site

$70K - $116K/yr

... senior operations representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns ...

Account Manager II

Fort Worth, TX · On-site

$70K - $116K/yr

... senior operations representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns ...

Account Manager II

Dallas, TX · On-site

$68K - $114K/yr

... senior operations representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns ...

Account Manager II

Fort Worth, TX · On-site

$70K - $116K/yr

... senior operations representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns ...

Showing results 21-40

Sr Operations Representative information

See Texas salary details

$10

$19

$29

How much do sr operations representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for sr operations representative in Texas is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Operations Representative?

To thrive as a Sr Operations Representative, you need a solid understanding of operational processes, strong analytical abilities, and experience in customer service or business administration, typically supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, CRM software, and proficiency in Microsoft Office are commonly required, along with knowledge of industry-specific platforms. Excellent communication, problem-solving, and organizational skills help you manage tasks efficiently and build strong client relationships. These abilities ensure smooth daily operations, effective issue resolution, and the delivery of high-quality service to both internal and external stakeholders.

What is the difference between Sr Operations Representative vs Operations Specialist?

AspectSr Operations RepresentativeOperations Specialist
Required CredentialsHigh school diploma; some roles prefer associate or bachelor’s degree; relevant certificationsHigh school diploma; certifications may be beneficial
Work EnvironmentOffice setting; customer service and administrative tasksOffice or warehouse; process coordination and support
Employer & Industry UsageCommon in logistics, manufacturing, and service industriesUsed across various industries including logistics, retail, and manufacturing
Search & Comparison IntentOften compared for roles involving operations support and coordinationCompared for roles focusing on process improvement and support

The main difference is that Sr Operations Representatives typically handle more complex customer interactions, oversee operational processes, and may have leadership responsibilities, whereas Operations Specialists focus on supporting daily operations, process execution, and coordination. Both roles require similar credentials and are common in similar industries, but the Sr Operations Representative often involves more customer-facing and supervisory duties.

What is a Sr Operations Representative?

Sr Operations Representatives are experienced professionals who oversee and coordinate daily operational activities within a company or department. They ensure that processes run smoothly, handle complex customer or client issues, and often assist in training or mentoring junior staff. Their role may also involve monitoring compliance, improving efficiency, and supporting management in implementing new policies or procedures. Typically, Sr Operations Representatives have in-depth knowledge of company operations and play a key role in achieving organizational goals.

Is operations a high paying job?

The salary for a Sr Operations Representative varies depending on industry, location, and experience, but it is generally considered a mid- to high-level role with competitive pay. Salaries often range from $50,000 to $80,000 annually, with potential for bonuses and benefits. Skills in process management, communication, and problem-solving can influence earning potential.

What are some common challenges faced by a Sr Operations Representative, and how can they be effectively managed?

Sr Operations Representatives often handle complex tasks such as process optimization, issue resolution, and cross-departmental coordination. Common challenges include managing high volumes of transactions, addressing unexpected operational disruptions, and ensuring compliance with company policies. To effectively manage these challenges, it's important to leverage strong organizational skills, maintain clear communication with team members and stakeholders, and stay up-to-date on operational best practices. Proactively identifying potential bottlenecks and using data-driven approaches can also help streamline workflows and minimize errors.
What are popular job titles related to Sr Operations Representative jobs in Texas? For Sr Operations Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Sr Operations Representative jobs in Texas look for? The top searched job categories for Sr Operations Representative jobs in Texas are:
What cities in Texas are hiring for Sr Operations Representative jobs? Cities in Texas with the most Sr Operations Representative job openings:
Infographic showing various Sr Operations Representative job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,279 per year, or $19.8 per hour.

L6 - Operations Manager

Transdev

Houston, TX • On-site

$85K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Transdev North America rating

6.4

Company rating: 6.4 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

79th of 98 rated public transport


Job description

Overview:
Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client's autonomous driving testing and development efforts.
The Operations Manager acts as the Transdev operations liaison working with the client's and Transdev employees. Evaluates and interacts with the vehicle drivers and their Operations team, to include coaching, mentoring, disciplinary, hiring, and termination as necessary. They are accountable for shift performance and compliance with processes, training, and system emergency responses. Assures coordination with other shifts and drives process improvements. Acts as an intermediary between the Senior Operations Manager and the shift Operations Supervisors
Transdev is proud to offer:
• Competitive compensation package of minimum $85,280 - maximum $99,840
Benefits include:
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
  • Supervise the daily activity of the Operations Supervisor (OS) to ensure efficient operation of the shift
  • Drive special projects and programs completion assigned by the Senior Operations Manager (SOM)
  • May be assigned to attend meetings with the client to represent SOM or other functional managers
  • Communicate clearly with the different stakeholders, both Transdev management and the client accordingly
  • Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders
  • Participate in Lean/Kaizen, and other Operational Excellence initiatives
  • Interpret metrics, finds opportunities and implements actions to drive results
  • Ensure compliance throughout the site to global process standards and works on continuous improvement initiatives
  • Performs all vehicle driver safety evaluation ride checks, observation of drivers while on route/test track, and prescribes the necessary retraining; Manage and administer the performance-based pay program for all subordinate employees. Involve the SOM for managers' evaluations
  • Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offers ideas towards resolution
  • Ensure daily operation processes are conducted as expected, including, but not limited to: assignments, start of shift egress, out of office management, pre-briefs and debriefs
  • Responds to service problems including outages, rerouting, accidents and incidents with the goal of restoration of interrupted service and testing; supports drivers in preparing accident reports including post-accident drug and alcohol testing according to policy
  • Interacts with and assists passengers as necessary
  • Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation
  • Develops and schedules program work plan in accordance with specifications in conjunction with client staff; oversees daily operations and coordinates activities of program; determines priorities.
  • Maintains routine records and performs a variety of clerical work activities related to the property operation
  • Maintains high degree of confidentiality of all information
  • All other duties as assigned

Required Education and Experience:
  • Bachelor's degree from an accredited university or 2+ years of operations experience leading teams
  • Preferred Education: Degree in Engineering, Operations, or a related field is a plus 2 or more years of relevant experience desired, but not necessary; however, some supervisory experience, required

Required Knowledge Skills and Abilities (KSAs):
  • Knowledge of service area and ability to read a map/digital map directions
  • Ability to use a computer to generate reports and schedules
  • Ability to supervise others and make quality business decisions regarding operations
  • Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes
  • Good written and oral communication skills
  • Ability to organize and perform work efficiently; strong analytical skills and attention to details
  • Travel up to 20% of the time
  • Must be on call and responsive for 24/7 operations
  • Work flexible schedule/shift/work area, including weekends, nights and/or holidays including standing and walking for up to 10 hours during shifts

Physical Requirements:
  • Long periods of standing, walking, and sitting
  • Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders
  • Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
  • Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
  • May work in extreme heat and cold, and in damp environment with moderate noise
  • Work is occasionally accomplished in an office or in a cubicle space equipped with a computer
  • Must be able to occasionally lift and/or move up to 45 pounds
  • Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local law.
The job duties, responsibilities, skills, and requirements listed in this job description are representative only and not an exhaustive list that an employee may be required to perform. Transdev reserves the right to revise this job description at any time.
California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.
Job Category: Management
Job Type: Full Time
Req ID: 8110
Pay Group: IVB
Cost Center: 580
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

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