What you'll do As an Operations Program Manager, you'll own and evolve the programs that drive our collections operations-while staying close to the work itself. You'll directly handle complex cases ...
What you'll do As an Operations Program Manager, you'll own and evolve the programs that drive our collections operations-while staying close to the work itself. You'll directly handle complex cases ...
We are looking for a high-impact Legal Operations Program Manager to join our expanding Legal ... senior stakeholders * Understanding of financial management principles, including deal budgets ...
We are looking for a high-impact Legal Operations Program Manager to join our expanding Legal ... senior stakeholders * Understanding of financial management principles, including deal budgets ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Job Title: Sr. Supervisor, Operations Management Job Code: 41043 Job Location: Clifton, NJ Job ... The OPM will be the primary interface from Operations to the Program Management Office (PMO) and ...
Job Title: Sr. Supervisor, Operations Management Job Code: 41043 Job Location: Clifton, NJ Job ... The OPM will be the primary interface from Operations to the Program Management Office (PMO) and ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Ops Program Spec II
Greenlawn, NY · On-site
$86K - $147K/yr
Assists the Operation program Manager on Operations performance against the baseline program plan ... senior level decision making * Highly organized, good problem-solving skills, * Ability to work ...
Ops Program Spec II
Greenlawn, NY · On-site
$86K - $147K/yr
Assists the Operation program Manager on Operations performance against the baseline program plan ... senior level decision making * Highly organized, good problem-solving skills, * Ability to work ...
Operations Program Mananger
Clifton, NJ · On-site
Job Title: Sr. Supervisor, Operations Management Job Code: 41043 Job Location:Clifton, NJ Job ... The OPM will develop and execute manufacturing program plans and schedules to ensure successful ...
Operations Program Mananger
Clifton, NJ · On-site
Job Title: Sr. Supervisor, Operations Management Job Code: 41043 Job Location:Clifton, NJ Job ... The OPM will develop and execute manufacturing program plans and schedules to ensure successful ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb ... training programs across multiple sites or regions, or experience with project management ...
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb ... training programs across multiple sites or regions, or experience with project management ...
Sr. Operations Manager
Staten Island, NY · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...
Sr. Operations Manager
Staten Island, NY · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...
Senior Operations Manager
Teterboro, NJ · On-site
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Senior Operations Manager
Teterboro, NJ · On-site
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...
Senior Operations Manager
Avenel, NJ · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...
Senior Operations Manager
Avenel, NJ · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...
Senior Operations Manager
Manhattan, NY · On-site
Senior Operations Manager Nebulon Dynamics Limited is a leader in civil engineering, known for groundbreaking projects that drive sustainable development and innovation. As we expand our footprint in ...
Senior Operations Manager
Manhattan, NY · On-site
Senior Operations Manager Nebulon Dynamics Limited is a leader in civil engineering, known for groundbreaking projects that drive sustainable development and innovation. As we expand our footprint in ...
Senior Operations Manager
Manhattan, NY · On-site
$100 - $130/hr
Senior Operations Manager | Mindspaceen# Join us as a Senior Operations Manager in New York!Founded ... the program end to end.* Baseline → calibration → optimise: Put our method into practice ...
Senior Operations Manager
Manhattan, NY · On-site
$100 - $130/hr
Senior Operations Manager | Mindspaceen# Join us as a Senior Operations Manager in New York!Founded ... the program end to end.* Baseline → calibration → optimise: Put our method into practice ...
Senior Program Manager, Training Operations
New York, NY · On-site
$126K - $127K/yr
The Senior Program Manager is responsible for overseeing vendor partnerships, program processes, and operational systems that support high-quality training delivery aligned to City agency workforce ...
Senior Program Manager, Training Operations
New York, NY · On-site
$126K - $127K/yr
The Senior Program Manager is responsible for overseeing vendor partnerships, program processes, and operational systems that support high-quality training delivery aligned to City agency workforce ...
Senior Program Manager, Training Operations
New York, NY · On-site
$126K - $127K/yr
The Senior Program Manager is responsible for overseeing vendor partnerships, program processes, and operational systems that support highquality training delivery aligned to City agency workforce ...
Senior Program Manager, Training Operations
New York, NY · On-site
$126K - $127K/yr
The Senior Program Manager is responsible for overseeing vendor partnerships, program processes, and operational systems that support highquality training delivery aligned to City agency workforce ...
Be Seen First
Senior Operations Manager
Newark, NJ · On-site
$120K - $150K/yr
Senior Production Manager, Operations Manager, Production Manager, Plant Manager, Manufacturing Manager. Applicants must be authorized to work in the United States. Visa sponsorship is not available.
Quick apply
Be Seen First
Senior Operations Manager
Newark, NJ · On-site
$120K - $150K/yr
Senior Production Manager, Operations Manager, Production Manager, Plant Manager, Manufacturing Manager. Applicants must be authorized to work in the United States. Visa sponsorship is not available.
Program Manager, Research Ops (temporary)
New York, NY · On-site
$45 - $50/hr
The Program Manager leads Senior UX Research Assistants and Operations Coordinators while actively participating in operations when needed, including stepping in to support studies, resolve issues ...
Program Manager, Research Ops (temporary)
New York, NY · On-site
$45 - $50/hr
The Program Manager leads Senior UX Research Assistants and Operations Coordinators while actively participating in operations when needed, including stepping in to support studies, resolve issues ...
Senior Operations Manager
Somerville, NJ · On-site
$140 - $150/hr
Role Description We're seeking a Senior Operations Manager that will lead end-to-end operations ... 401(k) program, including employer contributions. We're an equal opportunity employer. All ...
Senior Operations Manager
Somerville, NJ · On-site
$140 - $150/hr
Role Description We're seeking a Senior Operations Manager that will lead end-to-end operations ... 401(k) program, including employer contributions. We're an equal opportunity employer. All ...
Sr Operations Program Manager information
What does a Sr Operations Program Manager do?
A Sr Operations Program Manager is responsible for overseeing and coordinating complex operational projects within an organization. They manage cross-functional teams, develop project plans, set goals, and ensure projects are completed on time and within budget. Their role often involves process improvement, resource allocation, risk management, and communication with stakeholders at all levels. By optimizing operations and implementing best practices, they help drive organizational efficiency and achieve strategic objectives.
How does a Sr Operations Program Manager typically collaborate with cross-functional teams to drive project success?
A Sr Operations Program Manager plays a pivotal role in coordinating efforts across various departments such as engineering, supply chain, finance, and quality assurance. They facilitate regular meetings, set clear objectives, and ensure that all stakeholders are aligned with project timelines and deliverables. Effective communication and problem-solving are critical, as the manager often mediates between teams to resolve bottlenecks and maintain project momentum. This collaborative approach enables the successful execution of complex operational strategies while fostering a cohesive team environment.
What are the key skills and qualifications needed to thrive as a Sr Operations Program Manager, and why are they important?
To thrive as a Sr Operations Program Manager, you need strong project management abilities, operational expertise, and typically a bachelor's degree in business or a related field, with many roles preferring an MBA. Familiarity with tools like Microsoft Project, ERP systems (such as SAP or Oracle), and certifications like PMP or Lean Six Sigma are highly valuable. Exceptional leadership, communication, and problem-solving skills help you drive cross-functional teams and manage complex initiatives. These competencies are crucial for delivering projects on time, optimizing processes, and achieving strategic business goals.
What are popular job titles related to Sr Operations Program Manager jobs in New York?
For Sr Operations Program Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Sr Operations Program Manager jobs in New York look for?
The top searched job categories for Sr Operations Program Manager jobs in New York are:
What cities in New York are hiring for Sr Operations Program Manager jobs?
Cities in New York with the most Sr Operations Program Manager job openings:
Full-time
Re-posted 2 days ago
Job description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Our Collections team focuses on effectively recovering overdue Stripe Capital loans while maintaining a positive user experience. We're committed to balancing the necessity of efficient collections with a customer-centric approach. By aligning with Stripe values and the PXO (Product Experience Operations) standards, we strive to enhance recovery rates and streamline our operations, ensuring clarity and support for our customers at every step.
What you'll do
As an Operations Program Manager, you'll own and evolve the programs that drive our collections operations-while staying close to the work itself. You'll directly handle complex cases to build deep process knowledge and customer empathy, and use those insights to design scalable, data-driven improvements. Your work will span program strategy, hands-on casework, cross-functional collaboration, and operational scaling to improve key objectives such as recovery rates, customer experience, and compliance.
Responsibilities
We're looking for someone who is equally comfortable in the details of a complex case and in the strategic design of programs that serve thousands of customers. You are a proactive problem solver who constantly challenges the status quo and pushes for innovation in how collections operations run. If you meet the minimum requirements below, we encourage you to apply.
Minimum requirements
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Our Collections team focuses on effectively recovering overdue Stripe Capital loans while maintaining a positive user experience. We're committed to balancing the necessity of efficient collections with a customer-centric approach. By aligning with Stripe values and the PXO (Product Experience Operations) standards, we strive to enhance recovery rates and streamline our operations, ensuring clarity and support for our customers at every step.
What you'll do
As an Operations Program Manager, you'll own and evolve the programs that drive our collections operations-while staying close to the work itself. You'll directly handle complex cases to build deep process knowledge and customer empathy, and use those insights to design scalable, data-driven improvements. Your work will span program strategy, hands-on casework, cross-functional collaboration, and operational scaling to improve key objectives such as recovery rates, customer experience, and compliance.
Responsibilities
- Casework and Process Expertise - Own complex and escalated collections cases end-to-end, building firsthand understanding of customer pain points, process gaps, and regulatory nuances to inform program decisions
- Program Strategy and Execution - Design, launch, and manage collections programs aligned with business objectives, regulatory requirements, and customer experience goals
- Scaling and Process Optimization - Identify opportunities to automate, standardize, and scale collections operations-reducing manual effort while improving efficiency and consistency as volume grows
- Compliance and Quality Assurance - Ensure regulatory and policy compliance across all collections activities. Build and maintain QA frameworks-including audits and calibration-to uphold quality standards
- Data and Performance Management - Monitor program performance through analytics, identify trends and areas for improvement, and develop data-driven strategies to optimize outcomes
- Cross-Functional Collaboration - Partner with Product, Engineering, Compliance, and Operations teams to align collections programs with platform capabilities and drive long-term systemic improvements
- Documentation and Enablement - Build and maintain process documentation, playbooks, and training materials that empower the team and reduce knowledge silos
We're looking for someone who is equally comfortable in the details of a complex case and in the strategic design of programs that serve thousands of customers. You are a proactive problem solver who constantly challenges the status quo and pushes for innovation in how collections operations run. If you meet the minimum requirements below, we encourage you to apply.
Minimum requirements
- 3+ years of program management experience, with a focus on operational process design, implementation, and scaling
- Willingness and ability to perform hands-on casework alongside program responsibilities
- Strong problem-solving skills with the ability to use data to drive decisions and measure impact
- Excellent communication skills-comfortable conveying complex or sensitive topics to both technical and non-technical audiences
- Experience managing multiple concurrent projects in a fast-paced, high-growth environment with shifting priorities
- Experience in financial services or fintech, particularly in collections or lending operations
- Familiarity with automation tools and techniques, including a working knowledge of SQL
- Experience in change management-taking initiatives from conception through scaled execution
- Background in a compliance-sensitive environment with knowledge of relevant regulatory frameworks
- Experience designing or managing QA programs, including audit methodologies, scoring calibration, and quality feedback loops
About Stripe
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2010