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Sr Csr Jobs in Springfield, OR (NOW HIRING)

Service Partners

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

... Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive rapport with customers, providing world class service.

TalentBridge

Customer Service Representative

Eugene, OR · On-site

$18/hr

Customer Service Representative Location: Eugene, OR Shift Details: Tuesday-Saturday 0930-1730, (leave time of 1745-1800 on rare occasions). The training will be 6-2 with an adjustment to 930 after ...

Domino's Franchise

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

9Wood

Customer Service Representative

Springfield, OR · On-site

$19.12 - $21.49/hr

Customer Service Representative About 9Wood At 9Wood, we design and manufacture custom wood ceilings that help create exceptional architectural spaces. We are a collaborative, customer-focused team ...

9Wood

Customer Service Representative

Springfield, OR · Remote

$19.12 - $21.49/hr

Customer Service Representative About 9Wood At 9Wood, we design and manufacture custom wood ceilings that help create exceptional architectural spaces. We are a collaborative, customer-focused team ...

9Wood

Customer Service Representative

Springfield, OR · On-site

$19.12 - $21.49/hr

Customer Service Representative About 9Wood At 9Wood, we design and manufacture custom wood ceilings that help create exceptional architectural spaces. We are a collaborative, customer-focused team ...

Atkore

Customer Service Representative

Eugene, OR

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

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All JobsSr Csr JobsSr Csr Jobs in Springfield, OR

Sr Csr information

See Springfield, OR salary details

$12

$23

$36

How much do sr csr jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for sr csr in Springfield, OR is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $26.39 per hour, depending on experience, location, and employer.

How does a Sr CSR typically collaborate with other departments to resolve customer issues?

As a Senior Customer Service Representative (Sr CSR), you will often serve as a liaison between customers and various internal departments such as sales, technical support, or billing. You may need to escalate complex issues, coordinate with team leads, and ensure that customer concerns are addressed efficiently. Building strong communication channels and maintaining detailed records are crucial for timely resolution. This cross-functional collaboration not only streamlines the customer experience but also helps you develop a broader understanding of company operations.

What is a Sr CSR?

Sr CSRs, or Senior Customer Service Representatives, are experienced professionals who handle complex customer inquiries, resolve escalated issues, and often mentor junior staff. They typically work in call centers, retail, finance, or other industries where customer service is essential. Their responsibilities may include providing advanced support, training new employees, and ensuring high-quality service standards are met. Sr CSRs play a crucial role in maintaining customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a Sr CSR, and why are they important?

To excel as a Senior Customer Service Representative, you need strong communication skills, in-depth knowledge of customer service protocols, and typically a high school diploma or equivalent, with several years of relevant experience. Familiarity with CRM software, ticketing systems, and sometimes certifications like HDI or customer service training are commonly required. Excellent problem-solving abilities, patience, and leadership skills help you handle escalated issues and mentor junior staff. These skills ensure efficient resolution of complex customer needs and contribute to team performance and customer satisfaction.
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Sr Csr jobs near you

Customer Service Representative

FYZICAL Therapy and Balance Centers

Eugene, OR

$19 - $22/hr

Part-time

Posted 15 days ago

FYZICAL rating

6.4

Company rating: 6.4 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

639th of 887 rated healthcare providers

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Eugene, OR, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Eugene, OR!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!  Full or Part Time PositionResponsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

What FYZICAL employees say

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