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Online Customer Service Agent Jobs in Springfield, OR

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

Unifi

Airport Customer Service Agent - Full time

Eugene, OR · On-site

$15.75 - $21/hr

Airport Customer Service Agent Unifi Aviation, LLC is seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our ...

Unifi

Airport Customer Service Agent - Full time

Eugene, OR · On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - Full time Date Tuesday, June 30, 2026 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 16.00 Full/Part Time ...

Unifi

Airport Passenger Service Agent - EUG

Eugene, OR · On-site

$15 - $19/hr

General information Job Title Airport Passenger Service Agent - EUG Date Wednesday, June 3, 2026 ... This is a customer-facing role, providing first-class customer service to everyone. You are ...

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All JobsOnline Customer Service Agent JobsOnline Customer Service Agent Jobs in Springfield, OR

Online Customer Service Agent information

See Springfield, OR salary details

$10

$18

$28

How much do online customer service agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for online customer service agent in Springfield, OR is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.67 per hour, depending on experience, location, and employer.

What does an online customer service agent do?

An Online Customer Service Agent assists customers through digital channels such as email, live chat, and social media. Their main duties include responding to inquiries, resolving issues, processing orders, and providing information about products or services. They aim to ensure customer satisfaction and may also handle returns, complaints, and technical support. Effective communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an online customer service agent?

To thrive as an Online Customer Service Agent, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often required. Strong interpersonal skills, patience, and adaptability help agents deliver positive experiences and handle challenging interactions. These competencies are essential for resolving customer issues efficiently and maintaining high satisfaction in digital service environments.

What is the difference between Online Customer Service Agent vs Call Center Representative?

AspectOnline Customer Service AgentCall Center Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar customer service skills, often with call handling training
Work EnvironmentRemote, online platforms, chat/email supportCall centers, inbound/outbound calls, office or remote
Industry UsageRetail, tech, e-commerce, service industriesTelecommunications, insurance, finance, retail
Search/Comparison IntentCustomer support, online service rolesPhone-based customer support roles

Online Customer Service Agents primarily handle customer inquiries via chat or email in a remote setting, focusing on digital communication. Call Center Representatives typically manage customer calls, often in a call center environment, providing support over the phone. Both roles require strong communication skills and customer service experience, but differ mainly in communication channels and work environment.

How do online customer service agents typically handle high volumes of customer inquiries during peak periods?

During peak periods, Online Customer Service Agents often utilize ticketing systems and prioritization tools to efficiently manage a large number of customer inquiries. Agents may work closely with team leads and use templated responses for common issues, while still personalizing replies as needed. Collaboration with other agents and escalation teams helps ensure that urgent or complex cases are resolved promptly. Time management and adaptability are key skills in maintaining service quality under high demand.
What are the most commonly searched types of Customer Service Agent jobs in Springfield, OR? The most popular types of Customer Service Agent jobs in Springfield, OR are:
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What job categories do people searching Online Customer Service Agent jobs in Springfield, OR look for? The top searched job categories for Online Customer Service Agent jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Online Customer Service Agent jobs? Cities near Springfield, OR with the most Online Customer Service Agent job openings:
Online Customer Service Agent jobs near you

Airport Customer Service Agent - Full time

Unifi

Eugene, OR

$15.50 - $20.75/hr

Full-time

Re-posted 8 days ago

Job description

General information
Job Title
Airport Customer Service Agent - Full time
Date
Tuesday, June 30, 2026
Entity
Unifi Aviation, LLC
State
Oregon
City
Eugene
Base Pay Rate:
$ 16.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift

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