ZipRecruiter

Log In

1

Sr Claims Rep Jobs (NOW HIRING)

Liberty Mutual

Senior Claims Representative

$84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Westborough, MA · On-site

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Plano, TX · On-site

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Plano, TX · On-site

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Suwanee, GA · On-site

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Boston, MA · On-site

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Plano, TX · On-site

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Plano, TX

$84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Boston, MA · On-site

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

previous page

Showing results 41-60

All JobsFinance And Insurance JobsInsurance JobsInsurance Claims Specialist JobsSr Claims Rep Jobs

Sr Claims Rep information

See salary details

$11

$24

$42

How much do sr claims rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for sr claims rep in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a Sr Claims Rep do?

A Sr Claims Rep, or Senior Claims Representative, is responsible for investigating, evaluating, and resolving insurance claims. They handle more complex or high-value cases, review policy details, gather evidence, and communicate with policyholders, claimants, and other parties involved. Their role often includes negotiating settlements and ensuring claims are processed efficiently and in compliance with company guidelines and legal requirements. Senior Claims Reps may also mentor junior staff and contribute to process improvements within their department.

What are the key skills and qualifications needed to thrive as a Sr Claims Rep?

To excel as a Sr Claims Rep, you need in-depth knowledge of insurance policies, claims processing, and investigative techniques, typically supported by relevant experience or certifications such as AIC (Associate in Claims). Familiarity with claims management systems, industry software, and regulatory compliance tools is commonly required. Strong analytical thinking, negotiation skills, and effective communication help you resolve complex cases and build rapport with clients. These skills are vital for ensuring fair, timely claim resolutions and maintaining customer trust while minimizing risk for the organization.

How does a Sr Claims Rep typically collaborate with other departments to resolve complex claims?

A Sr Claims Rep frequently works closely with underwriting, legal, and risk management teams to investigate and resolve complex claims efficiently. They participate in cross-departmental meetings to review claim details, gather expert opinions, and ensure compliance with company policies. This collaboration ensures a thorough and fair evaluation of each claim, promotes consistent communication, and helps identify any potential areas for process improvement. Building strong relationships with colleagues in these departments is key to achieving optimal claim outcomes.

What is the difference between Sr Claims Rep vs Claims Adjuster?

AspectSr Claims RepClaims Adjuster
Required CredentialsHigh school diploma or equivalent; often some insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice-based, handling complex claims, mentoringField or office-based, investigating claims on-site or remotely
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party administrators
Common Search/ComparisonSr Claims Rep vs Claims Adjuster

The main difference is that Sr Claims Reps typically handle more complex or high-value claims, often providing guidance and oversight, while Claims Adjusters investigate and settle claims, sometimes in the field. Both roles require similar credentials and work within insurance companies, but Sr Claims Reps usually have more experience and responsibilities.

Is insurance claims a stressful job?

A senior claims representative role can be stressful due to the need to evaluate complex claims accurately and meet deadlines. The job often involves handling difficult customer interactions and working under pressure, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, company environment, and individual coping skills.

What cities are hiring for Sr Claims Rep jobs?

Cities with the most Sr Claims Rep job openings:

What states have the most Sr Claims Rep jobs?

States with the most job openings for Sr Claims Rep jobs include:

What are popular job titles related to Sr Claims Rep jobs?

For Sr Claims Rep jobs, the most frequently searched job titles are:

Sr Claims Rep jobs near you

Senior Claims Representative

Remote

Liberty Mutual
Insurance Services • 10K+ employees
Learn more about Liberty Mutualexternal

$84K/yr

Full-time

Posted 13 days ago

Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Description
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
Are you looking for an opportunity to join a claims team with a fast-growing company that has consistently outpaced the industry in year-over-year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review, and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.
You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Plano, TX; Hoffman, IL; Suwanee, GA; Boston, MA; or Westborough, MA. (Please note this policy is subject to change.)
*This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.
Responsibilities:
  • Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
  • Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
  • Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
  • Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.
  • Determines and negotiates settlement amount for damages claimed within assigned authority limits.
  • Write simple to moderately complex property damage estimates or review auto damage estimates.
  • Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
  • Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.
  • Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.
Qualifications
  • Bachelor's Degree preferred. High school diploma or equivalent required.
  • 1-2 years of experience. Claims handling skills preferred.
  • Strong customer service and technology skills.
  • Able to navigate multiple systems, strong organizational and communication skills.
  • License may be required in multiple states by state law.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

What Liberty Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Liberty Mutual logo

About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Social media

FacebookTwitter

View All Liberty Mutual Jobs

Apply